IS 290 EXAM#4 CHAPTER 14 – Flashcards

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Which ebusiness tool increases the speed of business by allowing the transfer of documents with the same speed as the telephone? Knowledge management system Email Ebusiness Podcasting
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Email
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What is another name for an eshop? Estore or etailer C2C Ecustomer Econsumer
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Estore or etailer
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What is an ISP? Instant service provider, a company that provides access to the Internet for a monthly fee. Instant sales provider, a company that provides access to the Internet for a monthly fee. Internet service provider, a company that provides access to the Internet for a monthly fee. Internet sales provider, a company that provides access to the Internet for a monthly fee.
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Internet service provider, a company that provides access to the Internet for a monthly fee.
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What are some of the immediate results businesses found from using instant messaging? All of these. Easily hold simultaneous IM sessions with multiple people. Resolve questions or problems immediately. Quickly identify which employees are at their computers.
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All of these.
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What is a pure-play business? All of these. A business that sells services only in a physical store. A business that sells products only in a physical store. A business that operates only on the Internet without a physical store.
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A business that operates only on the Internet without a physical store.
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What converts an audio broadcast for use by a digital music player? Podcasting Photo sharing Videoconferencing Email
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Podcasting
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As a trainer for Exempla Healthcare, Tina is faced with many challenges to properly training her new hires. There are over 40 different locations where Exempla employees work across the Chicago metro area. Tina decides to implement some valuable ebusiness tools to help reduce traveling costs, increase speed, and provide flexibility for completing training sessions with all the new hires. Tina primarily uses PowerPoints and videos during her training modules. What is the most effective ebusiness tool for Tina to implement and accomplish all of her training goals? Blog IMing Email Webinar
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Webinar
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Which of the below statements is accurate when considering the ebusiness challenge of adhering to taxation rules? Online companies that sell physical products have to pay sales tax and online companies that provide intangible services do not. Some online companies have to charge sales tax. Online companies do not have to pay any sales tax. All online companies must pay sales tax.
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Some online companies have to charge sales tax.
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What is the set of ideas about how all information in a given context should be organized? Content management system Information architecture Ebusiness model Collective intelligence
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Information architecture
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What are the four main types of ebusiness models? Ebusiness-to-ebusiness, business-to-business, econsumer-to-ebusiness, and econsumer-to-econsumer. Business-to-business, business collaboration, collective business, and consumer-to-consumer. Business-to-borrower, business-to-consumer, consumer-to-business, and consumer-to-consumer. Business-to-business, business-to-consumer, consumer-to-business, and consumer-to-consumer.
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Business-to-business, business-to-consumer, consumer-to-business, and consumer-to-consumer.
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What is the difference between a business model and an ebusiness model? A business model and an ebusiness model are complete opposites. A business model and an ebusiness model are identical. An ebusiness model details how a company creates, delivers, and generates revenue. A business model does all of the same except on the Internet. A business model details how a company creates, delivers, and generates revenue. An ebusiness model does all of the same except on the Internet.
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A business model details how a company creates, delivers, and generates revenue. An ebusiness model does all of the same except on the Internet.
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Which of the following is a challenge facing an ebusiness? Improving information content Decreasing costs Managing Consumer Trust Increasing convenience
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Managing Consumer Trust
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Which type of ebusiness model is Barnes and Noble using? Virtual Pure-play Click-and-mortar Brick-and-mortar
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Click-and-mortar
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What are the three primary models that a B2C business can use to operate? Brick-and-mortar, click-and-mortar, virtual Click-and-brick, click-and-mortar, pure-play Brick-and-click, brick-and-mortar, brick-and-virtual Brick-and-mortar, click-and-consumer, virtual-and-consumer
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Brick-and-mortar, click-and-mortar, virtual
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Managing consumer trust is a challenge for ebusinesses. Which of the following is a good way to build trust when working with customers over the Internet? Be available to communicate in-person. Be accessible to communicate in-person. Use customer testimonials that link to your client website. All of these.
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All of these.
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What is a well-planned strategy that ensures the search and navigation functions are easy to use and user-friendly on a website? Email Blog Podcast Taxonomy
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Taxonomy
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Which ebusiness tool plays a crucial role in getting website visitors to view more than just the home page by providing clear navigation choices? CMS Open source URL Open system
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CMS
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What are the four challenges facing ebusinesses outlined in the text? Identifying limited market segments, managing consumer trust, ensuring consumer protection, and adhering to taxation rules. Decreasing costs, increasing convenience, identifying limited market segments, and adhering to taxation rules. Differs depending on the industry where the business operates. Identifying limited market segments, managing consumer trust, ensuring consumer protection, and improving information content.
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Identifying limited market segments, managing consumer trust, ensuring consumer protection, and adhering to taxation rules.
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What occurs when a system updates information at the same rate it receives the information? Collective intelligence system Collaboration system Real-time communication Knowledge management system
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Real-time communication
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For the past 20 years, Perry has been an owner of several Coldwell Banker Real Estate franchises. To increase business Perry spends a great deal of money marketing and advertising his businesses online. Perry decides he would like to move beyond just marketing and create an actual ebusiness that acts like a search engine but focuses on only the real estate industry. The main revenue source for Perry's ebusiness will be a charge of $50 a month for each property that is listed on the website. What is the primary revenue model for Perry's new business? Subscription fees Advertising fees License fees All of these
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Subscription fees
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