International Management- Cosby- Quiz 7

Flashcard maker : Lily Taylor
There are various categories of resources, both people and processes, which IHR managers and others must develop and maintain; in particular it is essential for them to ____
develop effective global management teams
Effective human resource management of a company’s global cadre ends with ____
successful repatriation of the executive into company headquarters
The psychological process of readapting to one’s home culture after working in a host-country culture is called ____
reverse culture shock
Which of the following best explains the attrition rate for expatriates?
expatriates feel unappreciated and dissatisfied both during and after the assignment and leave the company
_____ are all about learning how to deal with a wide range of people, to adapt to their cultures through compromise, and not to be a dictator
managerial skills
In the globalized economy, the knowledge and management resources required for the firm to succeed are no longer concentrated in a single region but are distributed around the world. True/False?
True
According to research, what practices should firms follow when making international assignments in order to ensure a high degree of job satisfaction and limited turnover?
– They focus on knowledge creation and global leadership development
– They assign overseas posts to people whose technical skills are matched or exceeded by their cross-cultural abilities
– They end expatriate assignments with a deliberate repatriation process
What are the three phases of the expatriate transition process? Briefly describe each phase.
– The exit transition from the home country, the success of which will be determined primarily by the quality of preparation received by the expatriate
– The entry transition to the host country, in which successful acculturation or early exit will depend mostly on monitoring and support
– The entry transition back to the home country or a new host country, in which the level of reverse culture shock and the ease of re-acculturation will depend on previous stages of preparation and support
The term ____ describes a collection of managers in or from several countries who must rely on group collaboration if each member is to experience optimum success and goal achievement.
global management team
Which of the following is true with regard to virtual teams?
the members of virtual teams interact through computer-mediated communication systems
____ is the ability to convey goals and train team members to use the collaborative technology effectively.
task facilitation
Discuss the conflicts associated with transnational teams.
– Teams comprising people located in far-flung operations are faced with often- conflicting goals of achieving greater efficiency across those operations, responding to local differences, and facilitating organizational learning across boundaries
– Conflicts arise based on cultural differences, local work norms and environments, and varied time zones
Overall, more managerial opportunities are available for _______ women than for women in most other countries.
American
_____ refers to a process of negotiations between workers and managers.
collective bargaining
Which of the following is a constraint frequently placed on management by organized labor?
limits on the firm’s ability to vary employment levels when necessary
Which of the following is the most likely reason for falling union membership in industrialized countries?
rising proportion of temporary and part-time workers
____ unions are based on certain occupational skills.
craft
The mission of the International Labor Organization is to ________.
ensure that humane conditions of labor are maintained
Define labor relations. What are the three main dimensions of the labor-management relationship that a global manager needs to consider?
– Labor Relations: refers to the process through which managers and workers determine their workplace relationships. This process may be through verbal agreement and job descriptions, or through a union’s written labor contract that has been reached through negotiation in collective bargaining between workers and managers
– Three main dimensions:
o The participation of labor in the affairs of the firm, especially as this affects performance and well-being
o The role and impact of unions in the relationship
o Specific human- resource policies in terms of recruitment, training, and compensation

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