International Management- Cosby- Quiz 7 – Flashcards
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There are various categories of resources, both people and processes, which IHR managers and others must develop and maintain; in particular it is essential for them to ____
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develop effective global management teams
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Effective human resource management of a company's global cadre ends with ____
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successful repatriation of the executive into company headquarters
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The psychological process of readapting to one's home culture after working in a host-country culture is called ____
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reverse culture shock
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Which of the following best explains the attrition rate for expatriates?
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expatriates feel unappreciated and dissatisfied both during and after the assignment and leave the company
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_____ are all about learning how to deal with a wide range of people, to adapt to their cultures through compromise, and not to be a dictator
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managerial skills
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In the globalized economy, the knowledge and management resources required for the firm to succeed are no longer concentrated in a single region but are distributed around the world. True/False?
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True
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According to research, what practices should firms follow when making international assignments in order to ensure a high degree of job satisfaction and limited turnover?
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- They focus on knowledge creation and global leadership development - They assign overseas posts to people whose technical skills are matched or exceeded by their cross-cultural abilities - They end expatriate assignments with a deliberate repatriation process
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What are the three phases of the expatriate transition process? Briefly describe each phase.
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- The exit transition from the home country, the success of which will be determined primarily by the quality of preparation received by the expatriate - The entry transition to the host country, in which successful acculturation or early exit will depend mostly on monitoring and support - The entry transition back to the home country or a new host country, in which the level of reverse culture shock and the ease of re-acculturation will depend on previous stages of preparation and support
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The term ____ describes a collection of managers in or from several countries who must rely on group collaboration if each member is to experience optimum success and goal achievement.
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global management team
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Which of the following is true with regard to virtual teams?
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the members of virtual teams interact through computer-mediated communication systems
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____ is the ability to convey goals and train team members to use the collaborative technology effectively.
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task facilitation
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Discuss the conflicts associated with transnational teams.
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- Teams comprising people located in far-flung operations are faced with often- conflicting goals of achieving greater efficiency across those operations, responding to local differences, and facilitating organizational learning across boundaries - Conflicts arise based on cultural differences, local work norms and environments, and varied time zones
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Overall, more managerial opportunities are available for _______ women than for women in most other countries.
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American
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_____ refers to a process of negotiations between workers and managers.
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collective bargaining
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Which of the following is a constraint frequently placed on management by organized labor?
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limits on the firm's ability to vary employment levels when necessary
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Which of the following is the most likely reason for falling union membership in industrialized countries?
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rising proportion of temporary and part-time workers
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____ unions are based on certain occupational skills.
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craft
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The mission of the International Labor Organization is to ________.
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ensure that humane conditions of labor are maintained
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Define labor relations. What are the three main dimensions of the labor-management relationship that a global manager needs to consider?
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- Labor Relations: refers to the process through which managers and workers determine their workplace relationships. This process may be through verbal agreement and job descriptions, or through a union's written labor contract that has been reached through negotiation in collective bargaining between workers and managers - Three main dimensions: o The participation of labor in the affairs of the firm, especially as this affects performance and well-being o The role and impact of unions in the relationship o Specific human- resource policies in terms of recruitment, training, and compensation
