HRTM Chapter 11 – Flashcards
Unlock all answers in this set
Unlock answersquestion
Private clubs are:
answer
places where members gather for social, recreational, professional and fraternal reasons
question
Clubs were adapted from...
answer
England and Scotland
question
________________________ Golf Club of St. Andrew, Scotland, founded in _____ (birthplace of _____) In 2004 - ________ membership allowed ___________ clientele
answer
Royal and ancient 1758 golf female Affluent
question
Clubs are designed around a...
answer
-housing development -where the neighborhood can utilize the services of the club (golf, tennis, pool)
question
___________ clubs in America
answer
14,000
question
_______ country clubs
answer
6,000 -city clubs -other clubs
question
Resources needed for clubs:
answer
-Land -Building equipment -Thousands of employees -Billions of dollars of economic impact
question
Typically country clubs have
answer
-One or more golf courses -A clubhouse -Locker rooms -Lounges/Bars -Restaurants -Banquet facilities
question
Country clubs monthly dues range from...
answer
$100-$15,000
question
Average country club dues range from
answer
$250-$350
question
Most country clubs charge ___________ fees
answer
initiation
question
Some initiation fees are as high as...
answer
$250,000 -and by invitation only
question
Typically two or more types of memberships:
answer
-Full -Social
question
Full membership:
answer
allows all facilities use
question
Social membership:
answer
allows limited use
question
City clubs are..
answer
predominantly business oriented
question
City clubs vary in...
answer
-Size -Location -Type of facility -Services offered
question
Some older clubs own the buildings, others lease space
answer
ex: social and dinning city club
question
Social Clubs:
answer
-Allow members to enjoy each other's company. -Upscale food and beverage offerings and club managers to manage them -Men's social club in London (bad to discuss business) -Fish House in Philadelphia (1832) - the oldest one in the U
question
Athletic Clubs:
answer
-Give city workers and residents an opportunity to work out, swim, play racquetball, etc. -May have sleeping rooms and meeting rooms
question
Dining Clubs:
answer
-Generally located in large office buildings. -Memberships are for those who lease space in the building. -Opened for lunch and occasionally for dinner
question
Property Clubs:
answer
-Operate on a for-profit basis. -Boomed during real estate boom in 70's & 80's -Individuals purchase a membership NOT a share in the club.
question
Military:
answer
-Cater to officers (enlisted and non-com) -Some military clubs are located on base -Largest one in the country is Army Navy Country Club in Arlington, Virginia (6000 members, 54 holes of golf, two club houses)
question
Yacht:
answer
-Provide members with moorage slips. -Have lounge, bar and dining facilities. -Based on a sailing theme.
question
Fraternal:
answer
-For special organizations such as Veterans of Foreign Wars -Foster camaraderie & assist charitable causes
question
University Clubs:
answer
-Private clubs for alumni -Usually located in the high-rent district
question
Key Players in the Club Industry:
answer
-Club Crop -WCI Communities -American Golf
question
Club Crop:
answer
-Founded in 1957 -World leader delivering premier golf, private club, and resort experiences
question
WCI Communities:
answer
-Recognized leader in its commitment to green building and sustainable practices
question
American Golf:
answer
-Partnered with the Tiger Woods Foundation to create opportunities for underprivileged youth to learn and play golf
question
Club Management
answer
Similar to hotel management (COO or CEO) -Management of the homeowners' association -HR, planning, forecasting, budgeting, F Members pay an initiation fee and annual dues -Members feel they have ownership CMAA -Club Managers Association of America
question
Hierarchy of Management
answer
-Members -Board of Directors -Executive Committee -General Manager -Treasurer -Secretary
question
Board of Directors:
answer
Fiscal responsibility Policies and strategies
question
Executive Committee:
answer
Activities, grounds, and funding
question
General Manager:
answer
Day-to-day operation Works with president (leads the club for a year)
question
Treasurer:
answer
Gives advice on financial matters
question
Secretary:
answer
Records meeting minutes & takes care of correspondence
question
Club Food and Beverage Management
answer
Similar to hotel except the owners ARE the guests F director reports to General Manager Formal and semi-formal dining -Additional F outlets (pool, 9th hole) Function rooms for catering -Parties bring in additional revenue -Some clubs do not allow these events
question
The Golf Course Superintendent
answer
-Responsible for making a golf course great -Key to success of the golf course
question
The Golf Shop
answer
Works with the Greens Committee and Golf Committee to ensure goals are met and maintained
question
The Gold Professional
answer
Handles all tournaments including fundraisers Six-figure income possible Responsible for: -Caddies -Driving range -Ball cleaning -Markers
question
Trends
answer
-Some country clubs are part of an estate development which includes the golf course -Introduction of spa services to members -Sustainable practices
