HR Final Practice Questions – Flashcards

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Training
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Which of the following consists of an organization's planned effort to help employees acquire job-related knowledge, skill, abilities, and behaviors
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Employee's ability and skill
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Identify the primary variables in a person analysis that can be affected by training
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readiness for training
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What is defined as a combination of employee characteristics and positive work environment that permit training
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Social Suport
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Readiness for training depends on which of the following broad characteristics of the work environment
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situational constraint
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____ is the limit on training's effectiveness that arises from the conditions within the organization
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presentation method
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Identify the training method that is used for conveying facts or comparing alternatives
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Hands on Method
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teaching specific skills; showing how skills are related to the job or how to handle interpersonal issues
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group building methods
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establishing teams or work groups; managing performance of teams or work groups
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apprenticeship
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a work study training method that teaches job skills through a combination of on-the-job training and classroom training
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a computer depiction of employees that can be manipulated in an online role-play
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accurately describes an avatar used in training by simulation
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case study
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a detailed description of a situation that trainees analyze and discuss and is designed to develop higher order thinking skills
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behavior modeling
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_____ involves training sessions in which participants observe other people demonstrating the desired behavior, then have opportunities to practice the behavior themselves.
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experiential program
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a ___ is a training method in which participants learn concepts and then apply them by simulating the behaviors involved and analyzing the activity, connecting it with real-life siutations
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adventure learning
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a teamwork and leadership training program that uses challenging, structured outdoor activities
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team training
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_____ is a training method that coordinates the performance of individuals who work together to achieve a common goal
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cross training
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team training in which team members understand and practice each other's skills so that they are prepared to step in and take another member's place is referred to as
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action learning
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• Which of the following forms of group building gives teams or work groups an actual problem, have them work on solving it and commit to an action plan, and holds them accountable for carrying out the plan
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Leaderless group discussion
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• Which of the following assessment center exercises is being used when a team of five to seven employees is assigned a problem and must work together to solve it within a certain time period?
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role plays
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• In _, a participant takes the part of a manager or employee in a situation involving the skills to be assessed
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promotion
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• A(n) _ involves moving an employee into a position with greater challenges, more responsibility, and more authority than in the previous job
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sabbatical
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• Providing employees with the opportunity to get away from the day-to-day stresses of their job and acquire new skills and perspectives is known as a(n) _.
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coach
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• A peer or manager who works closely with employees to motivate them, help them develop their skills, and provide reinforcement and feedback is known as a:
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self assessment
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the career management process starts with
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feedback
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• Usually an employer conducts the reality check as part of a performance appraisal or as the _ stage of performance management
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glass ceiling
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• Circumstances that resemble an invisible barrier that keep most women and minorities from attaining the top jobs in organizations are referred to as the
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succession planning
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• _ is the process of identifying and tracking high-potential employees who will be able to fill top management positions when they become vacant
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top management identifying the positions to be planned for
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• The process of developing a succession plan begins with
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task design
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• Which of the following elements of a high-performance work system determines how the details of the organization's necessary activities will be grouped, whether into jobs or team responsibilities?
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high product quality
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high-performance work systems result in ___
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effiency
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outcomes of a high-performance work system include higher productivity and ____
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job satisfaction
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teamwork and empowerment contribute to high performance when they improve____
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continuous learning
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• Each employee's and each group's ongoing efforts to gather information and apply the information to their decisions in a learning organization is referred to as
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designing work so that is performed by teams
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the most popular way of empowering employees is by
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ethical behavior
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____ is a necessary condition of high performance because it contributes to good long-term relationships with employees, customers, and the public
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share the info that was acquired during the learning process
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• For a learning organization to function well, employees ought to
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occupational intimacy
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• People experience _ when they love their work, when they and their co-workers care about one another, and when they find their work meaningful
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expert systems
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• are computer systems that incorporate the decision rules used by people who are considered to have proficiency in a certain area
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critical systematic thinking
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• Which of the following occurs when organizations encourage employees to see relationships among ideas and to test assumptions and observe the results of their actions?
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automation
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• New technology usually involves ___that is, using equipment and information processing to perform activities that had been performed by people
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HRM audit
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• A formal review of the outcomes of HRM functions, based on identifying key HRM functions and measures of business performance, is referred to as a(n) _.
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distribution of performance appraisal ratings
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• Which of the following is a business indicator of the success of the employee appraisal and development programs implemented by the HR department of an organization?
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make the increases consistent
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the primary function of a merit increase grid is to
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gainsharing
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_ is a group incentive program that measures improvements in productivity and effectiveness and distributes a portion of each gain to employees
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stock option
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which of the following is a long-term incentive?
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employers must set aside funds that they will need to pay as benefits
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• Which of the following is a requirement set for employers under the Financial Accounting Standards Board (FASB) standards?
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self assessment
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the career management process starts with
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