Training For Excellence At Wegmans Food Markets Essay Example
Training For Excellence At Wegmans Food Markets Essay Example

Training For Excellence At Wegmans Food Markets Essay Example

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  • Pages: 4 (937 words)
  • Published: August 24, 2016
  • Type: Analysis
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Wegman Food Markets, a regional supermarket chain in upstate New York, is ranked among the top 75 U.S. supermarkets by sales volume. The company's Human Resource Management strategy sets it apart, as it emphasizes specialized training for employees to enhance performance and productivity while ensuring customer satisfaction. Wegman's approach involves equipping salespeople with knowledge and a customer-centric mindset to deliver value through their expertise.

The Wegman also involves young people working together in teams to learn about the company's values and job methods. However, the problem statement is that employee training is a crucial aspect of Human Resource Management that needs to be addressed. Having productive workers requires not only effective management but also efficient employees. Without proper training, business cannot achieve optimal results in its products or services. Therefore, it is essential to educate workers about the job's nature through comp

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rehensive theoretical and technical training.

Learning is not confined to the conventional classroom environment. In terms of SWOT ANALYSIS, strengths encompass proficiency in different areas like technical, theoretical, psychological, and social skills. Improving these abilities undoubtedly enhances employee performance and ultimately benefits the company. Offering training opportunities contributes to sales generation and fosters a more appealing work atmosphere. Weaknesses involve the time, effort, and financial investment needed for employee training.

Training employees can result in a reduction in product output within a designated timeframe due to the time needed for learning. Nevertheless, once employees have acquired sufficient understanding of their tasks, the process of selling products becomes easier. Having high-performing employees contributes to the production of superior products and contented customers. However, a possible issue that may arise in

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this situation is conflicts among employees due to differences in skills. This is because individuals with advanced skills naturally desire more opportunities to showcase their abilities.

Training employees and assisting them in acquiring new skills can lead to higher salary expectations and aspirations for advancement. This is beneficial for businesses as it can contribute to increased sales and improved customer satisfaction. However, training programs should focus on enhancing the quality of products and services while also supporting personal development. Currently, employee privacy concerns need to be addressed in various aspects of their lives, including habits and lifestyle.

The Miracle-Gro Company faced a controversial issue regarding the privacy of its employees. In order to secure job continuity, the company expanded its HR department to include checking for minor health issues among its workers. Unfortunately, this choice led to legal disputes when Scott Rodrigues was fired for failing a health test that was mandatory for employment – specifically, having traces of tobacco in his system. The company had to confront the legal battle but supported their stance by providing testimony from an employee who attested to the effectiveness and importance of these measures.

Statement of the Problem:

Miracle-Gro Company mandates that its employees meet specific health criteria as determined by their medical test results. Consequently, talented workers are compelled to alter their behaviors in order to maintain their employment. As a result, these individuals feel unfulfilled and dissatisfied. A SWOT analysis reveals that establishing health standards for workers is advantageous for both the company and the employees. By reducing healthcare costs and promoting physical well-being among its constituents, the company benefits from this

approach.

Weakness: Exerting excessive pressure on individuals to rely solely on their income often leads to discontent and dissatisfaction in their jobs. When individuals work diligently but are deprived of the small joys they derive from their usual lifestyle, they will deliver lower quality products and services for the company.
Opportunity: If employees are content with their job, increased productivity and improved service will be evident. Additionally, the relationships within the organization will be fortified.
Threat: Similar to the situation faced by Miracle-Gro company, legal cases can emerge due to poor working conditions.

If this situation continues, the company's industry reputation will be negatively affected as there will be a decrease in qualified job applicants. The SWOT analysis shows that workers are legally protected with guidelines and rights. According to the law, every worker has the right to job satisfaction, and employers must honor these rights to maintain a harmonious relationship within the system. Work efficiency relies not only on physical health but also on effectiveness. As healthcare professionals advise, good health allows individuals to perform daily tasks just like any other person.

Case: You’ve Got Dependents? Prove It
Introduction: This case revolves around American companies conducting a dependent eligibility audit to verify the validity of workers' documents and the actual number of their dependents.
Statement of the Problem: The important issue is how to effectively communicate the purpose of the dependent eligibility audit to workers who initially may not grasp its significance, as it plays a crucial role in ensuring the company's financial stability.

The SWOT Analysis focuses on strengths:

The HR's substantial investigation of employees will reduce the company's unnecessary expenses

on workers who claim false dependents. This ultimately leads to success through lower expenses and increased income. Weakness: Many employees may not comprehend this action and some may not comply with the necessary requirements for evaluation. Opportunity: Establish open communication channels between HR and employees regarding company rules and regulations to ensure a smoothly-operating workplace.

The failure to effectively communicate the company's goals often leads to rebellious actions and a decline in employee performance. Good communication is essential for all institutions and industries. It is important to clearly explain and present policies, rules, and regulations to employees, even if they appear unfavorable. By doing so, a substantial flow can be achieved within the organization.

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