Area of Investigation
The development of this system is motivated by the increasing number of internet users. With more and more people relying on the internet for tasks such as shopping and business transactions, it has become essential to expand its use to laundry services. This trend can be observed in households, schools, offices, churches, and businesses throughout the city. To effectively meet the growing demands, our strategically located laundry shops provide convenient access to customers. Through our online system, customers can easily make transactions and schedule pickup and deliveries at their nearest shop. Our laundry facilities are open 24/7 with Sundays operating as a half-day only.
The aim of the proposed system is to offer convenient working hours for individuals who work during the graveyard shift. The system consists of a website that acts as a communication tool between the laundry business and its customers. On the website,
...users can find detailed information about the laundry business, including its name, location, owner's name, and contact number for inquiries. Furthermore, there is a list of services offered with their respective prices per kilogram (Kg). Additionally, customers can access information regarding any freebies, discounts, price changes, or additional price increases on the website.
Hence, a database system would be advantageous for collecting information on the customers' list, which is necessary for identifying the status of customers, particularly regular customers who frequently conduct business. On the website, customers can input not only business transactions but also their suggestions, comments, or complaints.
Background of the Study
As technology continues to advance, it becomes increasingly important in our daily lives. These technological advancements help individuals improve their comfort and efficiency. The development of computer
technology plays a crucial role in enhancing work productivity. Nowadays, nearly all businesses rely on computer systems for conducting transactions.
The thesis discusses a laundry business that provides various services and features. This includes a website where customers can view the offered services and their corresponding prices. Customers can conveniently make online transactions, including pickup and delivery. Additionally, the business accepts walk-in customers and telephone transactions. The proposed system aims to make online transactions more convenient for customers, eliminating the need to visit the physical shop.
Users can conveniently select their preferred services on the website and submit their information to receive excellent service. The submitted information will be directly transmitted to the laundry's database, as developers have implemented this system to facilitate easy access to top-notch service.
Problem Statement
The laundry industry encounters difficulties in allocating substantial funds for disseminating brochures or pamphlets during business promotion.
They spend a significant amount of time devising strategies to promote their business to the public.
Significance of the Research
The suggested system will be beneficial for laundry businesses that use the internet to attract customers online. This differentiates them from competitors who do not have such a system. The proposed system will encourage more people to try their services by providing information they find on the internet. As a result, this will greatly improve the visibility and profitability of the laundry business compared to just displaying contact information at their physical store.
The online system in the laundry business reduces the cost of printing and distributing brochures or pamphlets. Future clients can easily access information and services online, including the convenient pickup and delivery method, saving them time compared to visiting the physical laundry shop.
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