Small-medium Businesses Essay Example
Small-medium Businesses Essay Example

Small-medium Businesses Essay Example

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  • Pages: 3 (720 words)
  • Published: August 19, 2018
  • Type: Case Study
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Due to the capabilities of modern information and communication technology, the traditional methods of delivering business services and products have transformed. It is crucial for companies to take advantage of these new technologies in order to optimize efficiency and effectiveness in workforce and task management. The declining costs associated with these products make it even more imperative to utilize them as inputs. In light of this, we recommend implementing various tools, hardware, and networking solutions that enable employees and the company to work remotely. This approach not only increases efficiency by reducing expenses related to office space and electricity, but also enhances productivity for employees. With the ability to work from home or any location supported by appropriate software and hardware, employees can improve their output levels. However, there are certain challenges that must be addressed when adopting this approach.

This memo provides a brie

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f review of two networking solutions recommended for consideration and potential integration into the company's business process. Additionally, it addresses previously identified issues and suggests alternatives and recommendations for resolving them. As previously mentioned, enabling employees to work from home would increase efficiency for both the company and employees. However, this would require the implementation and acquisition of suitable hardware and networking solutions. After assessing the feasibility of various products, two networking solutions and corresponding companies have been identified for this purpose.

One possible solution is Avaya Incorporated's products, a telecommunications company specializing in telephony and call center technologies. These products have been utilized in numerous business product outsourcing projects, not only in the United States but also in countries heavily engaged in outsourcing such as India, China, and the Philippines. Avaya can

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offer us hardware and specialized telephony systems. As a partner of international telecommunications company AT&T and Bell Labs, Avaya's products assure high quality service. In fact, many Fortune 500 companies rely on Avaya's networking technologies and products (Fluss, 2005).

We suggest utilizing the technologies and networking solutions provided by Cisco Systems Inc, a multinational corporation known for being the leading provider of networking tools. Cisco Systems specializes in call center focused delivery, as well as networking and data management. If the company aims to decrease costs and improve productivity by allowing employees to work from different locations, telephony and networking alone cannot fully solve the issue. Integrating data facilitation centers, network infrastructure management, and large-scale collaborative virtual technologies is necessary to facilitate virtual meetings and other activities. While there are numerous open source technologies available online, we have specifically chosen Cisco Systems Inc for this purpose.

When considering this task, the company must have the capability to handle problems and offer technical support. While choosing an open source strategy may seem cost-effective at first, it would lead to higher long-term expenses because of the absence of a technical support team. This is particularly crucial for networking solutions that the company intends to experiment with and implement in the future.

Even though opting for free software may be alluring, Cisco Systems Inc. provides 24-hour support for networking and communications issues, surpassing the need to hire expensive network managers and employees. Therefore, investing in their support services is a better choice.

In addition, employee requirements include company-provided computer hardware installed in their homes as well as networking solutions and cables for high-speed internet access and data transmission.

In order to improve workflow

and facilitate resource sharing, the company needs a centralized server location to connect outsourced work computers. This is particularly important within our interconnected department and workflow. However, there are concerns about employees working from home potentially reducing productivity due to excessive Internet usage without office supervision.

Many companies have already addressed this issue by outsourcing workers at home, resulting in cost savings and increased productivity.

To ensure work-related activities, one solution is to limit the use of company-approved network referrals and computers. This would allow for the installation of tracking software that ensures only work-related applications are launched and cannot be easily modified by users without administrative passwords.

The text below presents a fresh viewpoint on the problem of employees using company resources for personal tasks instead of work-related tasks. References:

  1. Fluss, D. (2005). The Real-time Contact Center (p. 221).
  2. Rybaczyk, P., Systems, C., & Inc. (2004).

Cisco offers network design solutions specifically tailored for small and medium businesses, as highlighted on page 308.

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