Compare and Contrast Between Culture of Taiwan and USA Essay Example
Compare and Contrast Between Culture of Taiwan and USA Essay Example

Compare and Contrast Between Culture of Taiwan and USA Essay Example

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  • Pages: 5 (1361 words)
  • Published: January 3, 2017
  • Type: Essay
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From a wide array of studies, cultural differences are widely believed to have deep impacts on organizational cultures and environments. People from different countries have diverse national cultures which will in turn create completely different organizational cultures. Organizational culture is defined by the textbook to be “the shared social knowledge within an organization regarding the rules, norms, and values that shape the attitudes and behavior of its employees” (Colquitt, 2011, p 578).

It is difficult to imagine the degree of differences between diverse organizational cultures from such a dry definition; words simply cannot influence individuals to understand “culture” unless one explores deep into these varying organizations to truly feel distinct environments. Thus, this paper will analyze through my personal work experience within two very similar internet companies located in two different c

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ountries - Yahoo! in Taipei and eBay in Seattle - to see if national culture influences the widely reputed “laid-back internet company” culture.

Yahoo! and eBay are both famous internet start-up companies that, together with companies like Google and Amazon, symbolize the internet revolution in the United States (Internet). Both started in a garage and simply transformed an idea into a profitable machine with nothing but a computer and a connection to the internet. This backstory revolutionized the assumptions of “work” culture and deconstructed the image of suits and ties from big corporations to t-shirts and jeans (Internet).

With widely publicized workplaces from these companies, internet companies are famous for having lax dress codes and an interesting work environment. This cultural image of internet companies remains true within each of the locations. Both Yahoo! Taipei and eBay Seattle harbo

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decorated offices that symbolize the culture they wish to represent: young, innovative, and fun. With slogans like “Yodel like you mean it” from Yahoo! and “Buy it, Sell it, Love it” from eBay, the general atmosphere of both offices is extremely relaxed (eBay).

Rarely did you ever see someone wear a tie around the offices and facilities included amenities designed for relaxation like an arcade or massage rooms. Both companies publicly inspire employees for equality to ensure the fostering of innovation, and promote the underlying value of creativity. These cultural similarities demonstrate that the organizational culture of companies is strong and can be powerful enough to influence beyond a nation’s borders (Colquitt, 2011, p 478).

The organizational culture of both companies, regardless of location, is something drastically different from the common knowledge of a giant corporation. However, despite the efforts made by Yahoo! Taipei for a progressive culture, the general stereotype of “internet company culture” is still deeply affected by national culture. To better analyze the disparity between the two companies, it is important to note the differences in each culture. From Hofstede’s research about the dimensions of cultural values, people from different places have extreme differences culturally.

Specifically, in the Individualistic – Collectivist dichotomy, Pan-Chinese countries are more collectivistic than the United States. The key difference here is that United States’ strong sense of individualism means that the people stress more on personal independence and autonomy; whereas Pan-Chinese countries prioritizes group goals over individual preferences, emphasizing interpersonal connections and obligations (Chang). Furthermore, it is also noted that Pan-Chinese countries generally accept imbalanced power distribution, whereas the United States generally demands equality.

style="text-align: justify">Lastly, it is also indicated by the study that the American cultural vision tends to be much more short-term than compared to long term focus from pan-Chinese countries (Colquitt, 2011, p 578). From these three points, we can deeply analyze the organizational culture differences between Yahoo! and eBay in terms of national culture. The experience of interning at Yahoo! is significantly influenced by the national culture of Taiwan whereas the experience at eBay represents the general image of an internet company.

In Taiwan, the intern program with Yahoo! is more structured and bounded. The interns go through training together in the first 3 days and are quickly separated into groups of 4-5 people and given a goal to complete for the duration of the internship. The sense of collectivism in the environment quickly builds up as groups automatically became determined to complete the goal in hopes for positive remarks and a potential future hiring opportunity. The schedules are rigid and due process is a heavily emphasized value within Yahoo!.

For a company with 4000 people, the corporate template becomes a necessity if you wish to submit anything to other people (Colquitt, 2011, p 234). eBay on the other hand, begins their internship program by introducing mentors to each intern that act as managers for the intern for the duration of the program. Never did eBay separate the interns into groups nor give them specific goals that they had to accomplish before their employment was over. They promoted individualism and commonly asked the interns what kind of knowledge they wish to retain from the experience.

The attitude of eBay works to devote

resources to invest in the interns to have them learn about the company and experience day-to-day work, in hopes they would want to come work for eBay in the future. Yahoo! Taipei on the other hand, gives the distinct impression that the internship is more of a tryout and your end-goal is similar to a class project that will be reviewed with scrutiny to evaluate your ability. eBay’s attitude is a short-term employment in hopes for a long-term investment on talent; whereas Yahoo! is a short term investment for a long-term employment.

In each case, employees are treated extremely differently as one was seen as a potential asset and other seen as common labor. From these clear differences, it is easy to say that Yahoo’s organizational culture is deeply affected by the national culture on a deeper level that is unseen from the surface. Once one dives deeper into the espoused values and underlying assumptions level, it is easy to see where the “internet company culture” is affected by the national cultural differences. As mentioned before, due process is an important value assumed by employees while the office is designed for free interaction and innovation (eBay).

In eyes of employees at Yahoo, this contradiction is something everyone needed to cope with. The subtle feeling of leader-member exchange, where in-groups and out-groups of managers form, was always there (Schyns). The Pan-Chinese acceptance of imbalanced power allows managers to overstep their boundaries from an internet company stand-point, and continue their actions through the consensus of subordination from their employees. Often times in meetings, interns and new employees remain silent and are eager for new orders

from their managers to complete their goal. This organization culture directly tems from the national culture of the Pan-Chinese identity of Taiwan; those with higher position possess power, and that people should follow their lead in hopes of being hired or promoted (Chow). This underlying acceptance of order is something unique within Yahoo Taipei as opposed to eBay Seattle due to the national culture influencing employees to conform to the perceived “social norm” of pan-Chinese countries. In conclusion, it is clear that through comparing the two internet companies, Yahoo Taipei attempted to create an innovative and forward-thinking office space was half-accomplished.

As compared to the rest of the companies in Taiwan, Yahoo definitely stands as a place that younger people have better chances to make a name for themselves. The national culture of Taiwan heavily influence the organizational culture of the country’s company and Yahoo symbolizes the first true attempt to bring the more “American” culture abroad. Although the effort from Yahoo was there to promote such an ideal, the cultural differences between Taiwan and the American company created a blend of culture that still more-or-less pertained to the Taiwanese company culture.

It simply wasn’t able to demonstrate the organic feeling of freedom and innovation within a company that eBay seemed to easily present. The difference may sound subtle through words, but the general atmosphere of an internet company from America could not be imitated by their Taiwanese counterpart; thus concluding that, if one wants to create an organizational culture, the culture must be educated to the employees in a way that the national culture influences could be suppressed in order to truly

create an internet company feel in a Pan-Chinese Country.

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