Q. 1 The main objective of Moto's first meeting with Crowell was to establish a strong business relationship with the top contracting company for his KKD business. Moto took several steps to implement his agenda, including punctuality for the meeting, improving his English language skills, and familiarizing himself with the company beforehand. Additionally, Moto effectively communicated his agenda by prioritizing the exchange of business cards, as it holds significant importance in Japanese culture for understanding the other party.
He gives a gift to Crowell that he brought from Japan and expresses a desire to play golf together to strengthen their executive relationship.
The dolls brought by Moto from Japan as a gift for Crowell held great significance. They were meant to foster a strong friendship between the two. Moto's wife took immen
...se care in selecting these dolls, which were crafted from a unique maple tree found near Moto's family home in Niggata, Japan. However, something went awry regarding the dolls.
Crowell did not realize that the gift was intended for him rather than his daughter. Moto was also upset by Crowell's actions when he opened the gift in front of him and remarked that they looked like Russian dolls. This behavior is considered offensive to the Japanese. Consequently, when Crowell did not express any gratitude or give a gift in return, Moto was disappointed in his attempt to establish a strong friendship.
Q. 3 Moto's initial feelings towards Kubushevsky's behavior and how their relationship evolved.
Kubushevsky's enigmatic nature puzzled Moto when they first met. Moto was let down when Kubushevsky also didn't understand the significance of exchanging
business cards. While Kubushevsky appeared friendly and courteous, there was a lack of genuine intimacy. Similarly, just as Corwell didn't appreciate his dolls, Kubushevsky felt deeply offended when presented with a KKD pen, as it went against Japanese cultural norms. Kubushevsky adamantly rejected any opportunity for them to socialize over drinks or otherwise.
When Moto asked for the documentation of past sales, Kubushevsky became very angry and felt insecure. Moto thought his reaction was irrational, as it is reasonable to review the company's historical details. However, their relationship improved after they went to a bar together. Kubushevsky opened up to Moto and they grew close. For the next four months, they enjoyed each other's company and collaborated on everything. They shared their successes and failures with each other, and Moto had found a great friend until he found a better opportunity elsewhere.
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