Comprehensive #6 – Flashcards

Two or more people working together in a predetermined way to achieve common goals is known as a(n) A. chain of command. B. organization. C. functional arrangement. D. structure. E. bureaucracy.

Leadership could best be defined as: A. the ability to influence others by having followers. B. coordinating people to achieve the goals of the company. C. characterized by legitimate power. D. synonymous with management. E. the ability to coerce employees into changing their behavior.

The process of creating an organization's structure is called ______________. A. planning B. directing C. organizing D. controlling E. delegating

_______________ is the process of monitoring, comparing, and correcting. A. Planning B. Leading C. Organizing D. Controlling E. Directing

Distributing responsibility and authority within the organization is called A. the chain of command. B. the span of management. C. departmentalization. D. delegation. E. the degree of specialization.

A manager with many subordinates is said to have a A. wide span of control. B. tall organizational structure. C. narrow span of control. D. managerial hierarchy. E. matrix structure.

When authority is spread to lower-level management, a business is said to be A. progressive. B. centralized. C. upwardly mobile. D. decentralized. E. tall.

The basis on which jobs are grouped in order to accomplish organizational goals is called ________________. A. departmentalization B. centralization C. coordination D. delegation E. decentralization

Last year, Apple Computer realized that the firm's sales revenues could drop if a competitor introduced a new group of products. Therefore, management for Apple Computer developed a(n) ______________ that outlined alternative courses of action that it could take. A. strategy B. operational plan C. management objective D. contingency plan E. mission

The process of evaluating and regulating ongoing activities to ensure that goals are achieved is known as A. planning. B. controlling. C. motivating. D. organizing. E. leading.

In which of the following processes are standards created? A. Directing B. Organizing C. Planning D. Controlling E. Goal Setting