Ch. 19 AMA Notes (Daily Financial Practices) – Flashcards
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the management of the business details usually becomes the responsibility of the medical assisting staff. (True or False)
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True
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the administrative medical assistant might make financial arrangements with patients allowing full payment for the services provided. (True or False)
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True
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Medical care contracts pay predetermined fee for?
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specific procedures and services
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Providers who practice in a concierge-type medial group:
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collect an additional fee, that is usually a flat fee at the beginning of each year for the specialized service
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If the patient is a member of an HMO:
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the patient is expected to pay any established co-payment amount at the time of service.
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Advanced Beneficiary Notification (ABN) or waiver
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these forms are to be in writing, should indicate the type of procedures, the total responsibility of the patient and the reason why this payment is the patients responsibility.
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For Medicare and Medicaid patients, a form officially known by Medicare as an Advanced Beneficiary Notification or by Medicaid as a waiver is the only legal means a clinic has to collect payment on charges not allowed by Medicare or Medicaid. (True or False)
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True
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Providers who accept assignment with Medicare and Medicaid:
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are mandated to charge every patient the same amount for similar services rendered.
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If a professional courtesy is extended:
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then it is considered insurance fraud, because the clinic would be billing the insurance an increased rate over what others are charged.
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Deductibles are to be:
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collected from patients as part of their premium expectation
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Adjustments may be made for:
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patients with limited income. The provider may write off a portion of the bill
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Refunds usually occur when:
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the insurance carrier pays more than anticipated
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The financial transaction required is to prepare a check for the amount due to the patient and enter the transaction on the:
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Day sheet and patient account or ledger
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Why is it helpful to prepare an estimate sheet?
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this will give the patient an idea of the cost of the medical services for the planned treatment.
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Daily financial management
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affects overall accounting and bookkeeping procedures.
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Accounting
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generates financial information for the ambulatory care setting and is defined as a system of monitoring the financial status of a facility and the specific results of its activities.
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Bookkeeping
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the actual daily recording of the accounts or transactions of the business, is a major part of this accounting process.
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one aspects of recordkeeping:
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is maintaining patient accounts
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Accounts receivable
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the total amount of money owed to the medical facility by patients
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Ways to track patients' balances?
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computerized financial system pegboard system
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A complete pegboard or write-it-once system consists of?
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day sheets, ledger cards, encounter forms or charge slips, receipt forms (these forms are on no carbon required paper NCR)
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posting
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entering charges, credits or adjustments
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The day sheet provides
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complete and up-to-date information about accounts receivable status at a glance
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Computerized financial system
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these ready-made systems are available for both single or multiple provider partnerships and large group practices.
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The administrative assistant is largely responsible for recording patient transactions for the practice. (True or False)
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TRUE
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The encounter form is also known as:
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the charge slip superbill multipurpose billing form (3 part form)
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The encounter form is used in
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both manual and computerized bookkeeping systems
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The encounter form includes this information:
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patients name address account number necessary insurance information previous balance procedure and diagnostics codes (attached to patients chart) Providers name address telephone number 10 digit NPI
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blank lines are added on the encounter form for infrequently used procedures. (True or False)
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TRUE
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Financial record is known as
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the patients account
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All the patients accounts with outstanding balances make up the accounts receivable and are recorded in an accounts receivable ledger (True or False)
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True
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Guarantor
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the parent with physical custody of the child and the one responsible for payment if the child is not insured with a contracted insurance carrier or if there is any amount leftover once the insurance has paid.
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Ledger cards have 3 columns for entering figures
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Debit Credit Balance
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Debit column
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is on the left an is used for entering charges and a brief description of services, including a procedure code
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Credit column
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is to the right of the debit column and is used for entering payments
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Balance column
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is at the far right and is used to record the difference between the debit and credit columns and shows any amount due
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Where is the ledger is placed?
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under the charge slip or encounter form in a pegboard systems and aligned before posting.
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All financial transactions for professional services are posted?
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daily on a day sheet or daily ledger
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At the close of each business day:
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the day sheet is balanced to provide a complete picture of all patient financial activity for that day
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to provide a month end closing
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those balances, from the day sheet, are carried over from day to day to provide the accumulated data needed.
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The pegboard write-it-once section
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is where individual transactions are posted, using the ledger card and encounter form on top of the day sheet. The information in this section includes: date patient name description of transaction or service charges credits previous balance current balance
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Where are transactions are totaled and balanced?
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at the bottom of the day sheet
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Total accounts receivable figure
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shows how much is owed to the provider by all patients to date, allowing management to see the total outstanding balance at glance.
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In a computerized system
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totals are automatically created for the day-end total, month-end total, and cumulative total from the beginning of the year.
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Receipt forms
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are used when someone makes a payment on an account on a day when no service were rendered.
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How is reconciling the month-end sheet to the patients ledgers accomplished?
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by adding the open balances on the ledgers and verifying that the total agrees with the moth-end accounts receivable balance on the last day sheet of the month. When these figures agree, the accounts receivable balance is correct.
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What is one thing that causes the deposits to not agree with the credits or with the patients ledgers?
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if a payment is somehow misplaced
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Total practice management system
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-automatically creates an encounter form -calculates charges for the monthly billing statement -creates and updates the patients account -adds new names to the list -transfers data to produce insurance forms, statements, a list of checks received each day and deposit slips -automatically ages accounts -creates billing statements
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Medical assistants in charge should maintain daily accounts to?
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investigate the banking resources of the local community
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Online banking
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allows individuals to check account balances, transfer funds between accounts, pay bills electronically, check credit card balances, view images of checks and deposits, and download account information 24 hours a day, 7 days a week.
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Notary
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someone with the legal capacity to witness and certify documents. can take deposition
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Money market accounts
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often pay a higher rate of interest, although they may require a higher initial deposit and maintenance of a higher balance. Access to the account may require 24-hour turnaround time. Such accounts are useful when access to money is not needed frequently or when accumulating an amount necessary to invest for long-term goals.
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Cashier's check
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used when a check must be guaranteed for the amount in which it is written (the banks own check drawn against the bank's accounts)
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Certified check
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is the depositor's own check that the bank has certified with a date and signature to indicate that the check is good for the amount which is written
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Money orders
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purchased with cash and are similar to a cashier's check
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Voucher check
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is a type of check with a stub attached that can be used to indicate invoice dates, services provided, and so on.
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Traveler's check
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are written in specific denominations and require a signature when purchased and when used.
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Electronic check
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give the added convenience of faster processing, security, and guaranteed value
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A rubber endorsement stamp should be used to immediately imprint the back of all checks received directly from patients and in the mail. (True or False)
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True
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A blank endorsement consists of?
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a signature only
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A restrictive endorsement include?
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the signature and the words "for deposit only" or "pay to the order of" (include the name of bank and account number; in addition, all possible payees' names should be listed under the company name with the clinic address)
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Cash on hand
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cash is usually kept in a locked change drawer that contains up to $200 in small bills at the beginning of each day.
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Received on account cash (ROA)
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notes the amounts paid by patients in cash
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Received on account check (ROA)
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notes the amounts paid by patients with checks
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The amount of cash received will be noted on the deposit slip as?
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currency
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Petty cash
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is used to purchase small items such as, postage, clinic refreshments, and so on.
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When accepting checks
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-inspect the check for correct date, amount and signature -do not accept third-party checks unless it is from insurance carriers -if the check is returned marked "non-sufficient funds" call the bank to verify the availability of funds. -if the check is returned a second time mark NSF
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what do you do if a check is missing or thought to be stolen?
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report it to your bank immediately
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Accounts payable
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sum owed by a business for services or goods received; unwritten promise to pay a supplier for property or merchandise purchased on credit or for a service rendered.
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reconcile the entries in the checkbook against the statement from the bank to be sure there are no?
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errors
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Purchase order forms include this information:
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date purchase order number bill to address ship to address vendor information Requested by buyer terms (agreement) Quantity item units description unit price total cost discount subtotal tax freight balance due
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Tracking
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keep a supply of petty cash vouchers on hand to track how petty cash is used.
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Balancing and replenishing
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when the fund gets low, write another check to "cash" to bring it back up to the original amount. in order to figure out the amount needed you need to balance the account first, then list how funds were spent so that way the bookkeeper can disburse checks properly.
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the first section of the manual day sheet is used:
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to post individual transactions
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Good working habits for bookkeeping functions include:
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double-checking all entries for accuracy and keeping the bookkeeping tasks current and up to date
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Petty cash pays for?
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routine and unexpected minor expenses of the clinic