Analyzing The Existing Communication Process In Business English Language Essay Example
Analyzing The Existing Communication Process In Business English Language Essay Example

Analyzing The Existing Communication Process In Business English Language Essay Example

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  • Pages: 10 (2725 words)
  • Published: July 26, 2017
  • Type: Research Paper
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Effective communication is crucial in business, enabling the exchange of information via various channels like telephone and email. It is vital for everyone within an organization - employees, clients, and stakeholders - to be well-informed to prevent confusion and ensure smooth operations.

Various technological means are available today for communication in businesses and organizations, including cell phones, beepers, and electronic mail. CD-ROM is a particularly popular method in the business world as it serves as a storage device for computer data like audio and video files. While commonly used on personal computers, the cost and level of interactivity of CD-ROMs can differ based on industry and media type. In conclusion, CD-ROMs provide an inclusive and economical solution for storing and accessing information.

Despite the increase in electronic communications, a significant number of messages are still received on pap

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er. This may be because there is no email connection between parties, there is a need for a physical copy for auditing or legal purposes, or the recipient prefers reading from paper rather than a screen.

Manuals provide information rather than requesting a response and are commonly found in paper format.

Fax uses the Public Switched Telephone Network (PSTN) to transmit paper documents when a physical copy is required.

Email has become the most important method for delivering short text messages within an organization's network. Faxing is still common but email is gradually replacing it, especially when entire documents can be sent as attachments.

E-mail offers numerous cost benefits in contrast to paper or phone usage. Both intranets and the Internet employ the same technology, with intranets being limited to organizational use. Although primarily utilized for text and image presentation, an intranet can als

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facilitate audio, live video, and real-time 3D graphics (virtual reality). Television and radio broadcasts are commonly employed for public or commercial purposes, with current utilization of certain TVs.

However, some organizations utilize a vast network of satellite television programs to facilitate in-person meetings with three or more individuals. Moreover, conferencing technology enables gatherings with physically separated participants. Video conferencing leverages telephone lines to transmit video and audio between two or more parties.

Video conferences are infrequent and require specific equipment such as cameras, mikes, audio playback, a particular package, and high-bandwidth web cabling. They are typically conducted on specially designed workstations.

Is it possible to improve the efficiency of the communication system in a multinational company by implementing changes?

Business communication is an ongoing exchange of information. It is a continuous process. As companies continue to expand, there is increasing pressure to find more effective means of communication - both internally with staff and externally with the outside world.

The cooperation and coordination between an organization's operations and its communication are vital. Effective business communication is crucial for managers to carry out their functions successfully, as it drives the organization. To achieve success, it is essential to ensure that all workplace communication – whether written or spoken – is logical and well-structured. It should include a compelling introduction, substantial content in the body, and a powerful conclusion. Whether it involves a business letter or a conversation, the communication must be engaging and captivate the public's attention.

The proclamation's main message should be straightforward and concise, ensuring that the public comprehends their obligations and

the message's key points. It is crucial to employ efficient media considering factors like coverage and financial constraints. Choosing the appropriate communication channel relies on necessary documentation and the speed of feedback needed.

Effective communication should be collaborative and concise, without the use of ambiguous words. It is important to overcome language barriers and cultural differences. In business communication, it is essential to be persuasive and polite. Politeness and considerate behavior are key aspects of effective communication.

Effective communication involves utilizing positive body language, such as maintaining eye contact in meetings and interviews and creating a comfortable atmosphere by smiling. Feedback is essential for ensuring that the intended message has been understood. To enhance communication skills, active listening is important.

It is important for individuals to maintain a positive mindset and exercise caution when receiving information. Instead of causing division, these events should be understood in their entirety. Incomplete facts can lead the recipient of the message to confusion or incorrect reactions.

What are the distinct phases of communication?

The different stages of business communication include setting communication goals, encoding the message, transmitting the message, receiving a response, deciphering the message, and providing a response. The process begins with the sender organizing a message and then using various forms of media such as radio, computers, phones, etc., to transmit the decoded message to the intended receiver.

The message is received by another person who decodes and understands it. This process ends the communication.

  • INTRA PERSONAL COMMUNICATION: It is the use of language or thought by an individual. The individual is both the sender and receiver of the message, with internal feedback and organization in a continuous

process. Interpersonal communication that takes place within an individual's mind can be represented by a model that includes a transmitter, receiver, and feedback loop.

  • INTER PERSONAL COMMUNICATION: Scholars have defined it in various ways, although most definitions depict it as communication independent of each other but having a shared history.
  • direct and indirect channels: Communication channels can be categorized into two main groups.
  • GROUP COMMUNICATION: It pertains to communication that occurs among groups consisting of 3 to 12 individuals. Small group communication typically takes place within the context of social interactions and various societal groups.
  • Public Communication holds a central position in the realms of economy, society, and politics.

    Studios, politicians, companies, and advocates all use to promote their respective goals. Studios use HTML to advance their movies, politicians use it to get elected, companies use them to improve their image, and advocates use to further societal causes.

    This is a nation focused on thoughts and images, persuasion and information, strategy and tactics. A smart message targeting the right audience is essential for success in any policy or merchandise endeavor. Creative and innovative means of communication channels are vital in utilizing words, whether through written or oral means. Non-verbal communication channels, on the other hand, require no spoken words and include expressions, body language (like traffic control gestures at an intersection), color (such as red for danger or green for approval), and sound (sirens, alarms, etc.).

    Indirect channels involve non-verbal cues or body language that convey internal feelings and motives, rather than reflecting the

    actual message being sent. This includes terms such as "expectancy.

    Analyze the challenges of mass communication in managing a large number of employees?

    Mass communication mainly refers to national newspapers, radio, and television. Mass communication aims to disseminate information to the general public, either by directly informing them or influencing them with a specific message.

    The purpose of mass communication in the economic system is to send out various types of messages. These include corporate messages, public messages, and messages directed towards other companies. In larger companies with a national or global presence, company-wide messages are often conveyed through memos, emails, or voicemails. Public mass communication aims to promote a positive image of the company to the general public. Furthermore, mass communication can be utilized to persuade other companies to become partners or to utilize the company's products or services.

    Various forms of communication are used to shape a company's public image and convey concern through mass communicating. This includes press releases and press conferences which inform the general public about changes or provide clarifications. The new mass media, such as radio, television, and films, have an extraordinary ability to establish a personal connection between the audience and performers. The audience's reaction towards performers is akin to that experienced in group settings. It creates a perception that even the most renowned individuals are accessible, like their own peers. Similarly, fictional characters brought to life through these media captivatingly engage the audience.

    We propose calling this evident face-to-face relationship between witness and performing artist a para-social relationship. Especially in telecasting, the image presented involves visual aspects and gestures that are familiar in society and emphasize the interaction. Sometimes the "actors" address

    the audience directly, either as themselves or as fictional characters, and sometimes they appear to be occupied with other things. However, often they speak as if they were speaking personally and privately to the spectator.

    Discuss how culture and gender can affect communication for different groups of people.

    The essence of universal quality is diversity. Given this diversity, understanding the task endpoints from each other is constantly changing.

    The communication process relies on difficulties, misunderstandings, and challenges in conveying messages. These obstacles can exacerbate conflicts. Effective communication plays a crucial role in resolving conflicts. Advancements can be achieved in conflict resolution, but it necessitates two essential elements. Firstly, individuals must possess self-awareness and personal experiences. Without these aspects, our efforts to communicate and comprehend each other remain vague. Our understanding is akin to observing through multiple lenses that shape our perception of what we see, hear, and express. Secondly, cultural proficiency becomes imperative. This entails being acquainted with a culture and possessing the ability to establish connections within it.

    Cultural eloquence refers to comprehending the nature, functioning, and interconnectedness of civilization and communication, which are closely associated with struggle. This may seem straightforward, but it necessitates significant effort and mutual understanding to truly grasp the concept. Few individuals are willing to undergo such a radical transformation and risk. However, communication theorists, anthropologists, and others possess tools that can aid in raising awareness of their own perspectives and restructuring their thinking to genuinely understand individuals whose starting points may diverge from their own comfort zones. It is logical and appropriate to view gender communication as a form of intercultural communication. To begin, I provide a brief introduction to gender differences

    in communication, focusing on examples that demonstrate how gender impacts both the outcome and process of communication.

    This treatment emphasizes the significance of communication in gender issues, providing examples of challenges and potential solutions for librarians to understand gender communication in context. It also explores how the saying "actions speak louder than words" applies to both verbal and nonverbal forms of communication.

    Verbal communication: This encompasses volume, pitch, articulation, pronunciation, and written forms of communication.

    Nonverbal communication: Nonverbal communication includes crucial silent signals that convey information such as body language, appearance, listening habits, eye contact, gestures, and facial expressions. For instance, a man arriving home late might interpret pots and pans banging in the kitchen and cabinet doors slamming.

    Upon entering the kitchen, his wife inquires about his well-being. Despite asserting that everything is fine, her eye roll and redirected attention to another cabinet suggest otherwise. The couple relies on nonverbal cues for expressing their genuine emotions. Effective communication is crucial in everyday life as it promotes information exchange and comprehension. Depending on the circumstances, various forms of communication may be employed because verbal and nonverbal language serve distinct purposes.

    While verbal and non-verbal communication are distinct, it is advised that a director does not favor one over the other. It is better for them to collaborate in order to enhance the efficacy of both forms. Verbal communication primarily encompasses language, sound, words, and speech, with speaking being its central focus.

    The importance of verbal communication goes beyond words themselves. Pronunciation and verbal communication play a significant role in expressing the seriousness of a message and its true meaning. On the other hand, nonverbal communication focuses more on actions. Nonverbal communication

    encompasses kinesics (body movements, posture, synchronization, and levels of relaxation or tension), gestures (expressive motions), facial expressions, spatial relations, and body language. These components convey messages that cannot be expressed in words alone and complement verbal communication. Verbal communication, on the other hand, primarily serves to provide purpose, intent, necessary information, and direction.

    When an individual uses verbal communication, it conveys information and clarifies and demonstrates concepts. Verbal communication can also influence perception and attitudes. Additionally, people have the power to manipulate or influence things through words in verbal communication.

    Memorandum of gestural communication: Gestural communication focuses on the use of facial expressions and gestures to convey meaning. Non-verbal communication provides clues and hints about the true meaning behind spoken words.


    How can different mediums lead to different message results? Provide an example to support your answer.

    Ad: Advertising can take many forms, from a store or website advertisement to a magazine ad or a 30-second radio spot. Advertising can provide basic information such as contact details and website addresses. It can increase sales by informing potential customers about your products or services. It can also inform customers about changes to your service, new product launches, and improvements. Additionally, advertising can boost short-term sales by delivering a unique message that highlights a specific feature or benefit of your product. It can motivate action, such as encouraging customers to visit your website or store or use a discount coupon within a specific time frame. Advertising can also serve as a reminder to existing customers about your business, influencing their perceptions and attitudes toward your company.

    Help create or assist in developing a distinctive brand name for your business,

    separate from your competitors. Your primary objective is to attract potential customers away from your competition and create awareness for your company within a specific market niche or position. Advertising does not necessarily need to focus solely on sales and marketing. It can also include:

    • Targeting your customer base
    • Determining if your target audience is local, regional, national, international, or a combination thereof
    • Noting that local businesses can benefit from national advertising, especially if expanding into new areas
    • Utilizing various media platforms for advertisement.

    A media mix can enhance the communication of a desired message or information. It is important to gather information about the media and other independent sources that distribute or screen the content, as well as the audience reach and demographic data. This includes understanding the quantity, location, and target audience. Data can be categorized by age groups, average income, and other helpful indicators.


    What are the consequences of ineffective communication on business and its stakeholders? Provide examples from real-life business situations to support your answer.

    The average entrepreneur often overlooks the impact of ineffective communication skills on their profitability.

    Therefore, it is crucial to invest in the development of this important skill - communication. "A good conversation never sounds like a speech, but a good speech always sounds like a good conversation," stated Mark Sanborn. This statement holds true as ineffective communication can significantly impact all aspects of life, particularly one's business. Hence, today I would like to address the significance of this matter. Many of our readers are entrepreneurs who depend on effective communication to grow their businesses. Effective communication is capable of inspiring thoughts, emotions, and actions within

    your target audience.

    If you are a sales professional and your closing ratio is not where you want it to be, you need to examine how effective or ineffective you are at interacting with your audience. The problem with communication is often the illusion that is not realized. To become an emotional communicator, your focus should be on your target audience. Too often, a communicator is focused solely on their image when speaking or just the message - "Do I say this as much as I practiced it?" Their goal should be 100% directed towards the audience. Some communicators fail to convince their audience because they do not connect with them in ways that provoke thoughts, emotions, and actions. The best way to learn what not to do with communication is to learn from past mistakes.

    When attending events, we always pay attention to speakers, to see what they actually do and what they do not do effectively. What we have noticed is that the most effective communicators are actually entertaining. They use the art of entertainment to provide the science, the scientific information. An ineffective communication results from not having the skill-set. Often times, the messages of non-specific ineffective communicators are ambiguous, which then requires the audience to search and figure out what they were saying. Always practice to make your communication as a conversation instead of a speech and observe the impact it has on your business.

    We are eagerly anticipating your thoughts on ineffective communication. Please take the time to consider it. We eagerly await your success.

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