info systems ch 2 t/f – Flashcards
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Senior management is responsible for directing the day-to-day activities of the business.
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False
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Deciding whether to introduce a new product line is the responsibility of an operational manager.
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False
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ESSs are designed to incorporate data about external events, but they also draw summarized information from internal MIS and DSS.
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True
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Operational-level manufacturing systems deal with the firm's long-term manufacturing goals, such as where to locate a new plant
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False
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A hotel reservation is a typical example of a management information system.
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False
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Decision-support systems often use information from external sources.
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True
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ESSs are designed primarily to solve specific problems.
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False
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Supply Chain Management systems are more externally oriented than enterprise systems.
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True
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ESSs are designed to serve the middle management of the organization.
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False
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Knowledge management systems are to gather and distribute the firm's essential operational data, such as sales reports.
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False
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Cell phones are one of the tools firms use to support teamwork and collaboration
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True
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Transaction processing systems are most commonly encountered at the senior management level of an organization.
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False
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TPS help managers monitor the firm's relations with the external environment.
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True
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The decision to grant credit to a customer is normally made by a senior manager.
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False
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Transaction processing systems are the basic business systems that serve the operational level of the organization.
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True
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Management information systems primarily support nonroutine decisions making.
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False
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Information supplied by an enterprise system is structured around cross-functional business processes.
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True
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Most MISs use sophisticated mathematical models or statistical techniques.
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False
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An ESS is a web interface that is used to present integrated information from various sources and designed to be easy to use.
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False
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Systems analysts are highly trained technical specialists who write the software instructions for computers.
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False
