Marketing Ch.16 Quiz – Flashcards
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A(n) __________ is a supply chain whose members act like a unified system.
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Vertical Marketing System
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A distribution center is typically operated by
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Retailers, manufacturers, or distribution specialists
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Colin has just received a delivery from the company's distribution center. He opens the containers and finds the popcorn and snacks are all bar-coded, priced, and the package includes an end-of-the-aisle display rack. Colin has received a __________ shipment.
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Floor-ready
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In an administered vertical marketing system,
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there is no common ownership, and the dominant member has significant power to impose its ideas and objectives.
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Students of marketing often overlook or underestimate the importance of Place in the marketing mix simply because
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It happens behind scenes
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A _______________ is a facility for the receipt, storage, and redistribution of goods to company stores or customers.
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distribution center
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Some retailers require their suppliers to ship merchandise ___________, thus eliminating the time and expense associated with ticketing and marking.
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floor-ready
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Felicia had just taken over her family's business after spending ten years in the marketing department of a large corporation. She met with a representative from one of her firm's biggest customers, who told her, "We should think about how we can make the pie bigger rather than fighting over the size of the slices." She had expected a more cutthroat approach rather than this call for a
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partnering relationship
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By reducing the number of transactions needed to move a product from the manufacturer to the consumer, wholesalers and retailers make a supply chain
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more efficient
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In a(n) __________ marketing channel, none of the participants has any control over the others.
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conventional
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Amazon.com was an early leader in online retailing. Part of the firm's success was due to a well-designed and efficient EDI system with book publishing companies, allowing just-in-time delivery. Even with a well-designed EDI system, Amazon.com would not have been successful without
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a commitment to partnering with publishing companies
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Stores like Home Depot and Costco act as wholesalers when they
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sell to contractors or restaurant owners
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In a corporate vertical marketing system,
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participants—such as warehouses, transportation companies, and retail outlets—are typically owned by a parent company to ensure harmonious relations throughout the supply chain.
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Each time a politician or celebrity writes a book, bookstores can expect at least some customers to want the book, but whether or not it will become a bestseller is less certain. The bookstore's primary inventory management challenge is
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Having enough books to satisfy customer demands versus the cost of having the inventory
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Franchising involves a(n) __________ marketing system.
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contractual
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At the BMW plant in Spartanburg, South Carolina, suppliers deliver parts every four hours when the plant is in operation and are responsible for removing any packaging or pallets used to deliver their products. BMW uses a ______________ inventory control system.
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JIT
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Yesterday, Lorinda overheard a surprisingly unpleasant encounter between the manager of the hardware store where she works and a sales rep who sells a well-known line of tools. The rep insisted that his tools should be more prominently displayed and that a better assortment would mean more sales. The manager had other plans and told him so, and the conversation turned into a loud argument. What Lorinda observed was an example of
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channel conflict
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In marketing's four Ps, Place refers to all activities required to get
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the right products to the right customer when that customer wants it