Chapter 9 IT Project Manager – Flashcards
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Resource leveling results in fewer problems for project personnel and accounting departments.
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T
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Project managers must try to avoid conflict at all costs as all conflict within groups is bad.
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F
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According to Herzberg, hygiene factors such as larger salaries, more supervision, or a more attractive work environment would motivate workers to do more if present.
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F
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A staffing management plan describes when and how people will be added to and taken off the project team.
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T
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According to Covey, project managers must use a win/lose approach in making decisions.
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F
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People who need institutional power or social power want to organize others to further the goals of the organization.
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T
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Maslow suggests that each level of the hierarchy of needs is not necessarily a prerequisite for the levels above.
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F
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Microsoft Project 2010 does not lend itself to project human resource management.
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F
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Managers who believe in Theory Y assume that workers dislike and avoid work if possible, so managers must use coercion, threats, and various control schemes to get workers to make adequate efforts to meet objectives.
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F
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aslow's hierarchy of needs states that people's behaviors are guided or motivated by a sequence of needs.
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T
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_____ issues that affect how people work and how well they work include motivation, influence and power, and effectiveness.
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Psychosocial
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According to Maslow, only after meeting _____ needs can individuals act upon growth needs.
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deficiency
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_____ a highly respected psychologist, rejected the dehumanizing negativism of psychology and proposed the hierarchy of needs theory.
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Abraham Maslow
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When an organization needs a new direction, the ________ leadership style is appropriate.
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visionary
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According to Blake and Mouton, project managers who use the _____ method use a give-and take-approach to resolving conflicts.
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compromise
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According to Herzberg, which of the following is a motivational factor?
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Recognition
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At the bottom of Maslow's structure are _____ needs.
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physiological
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_____ is the concept that the whole is equal to more than the sum of its parts.
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Synergy
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_____ is the potential ability to influence behavior to get people to do things they would not otherwise do.
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Power
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The bottom four needs in Maslow's structure are referred to as _____ needs.
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deficiency
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_____ is best known for developing Theory X and Theory Y.
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Douglas McGregor
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According to Thamhain and Wilemon, _____ is the ability to improve a worker's position.
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promotion
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_____ involves tracking team member performance, motivating team members, providing timely feedback, resolving issues and conflicts, and coordinating changes to help enhance project performance.
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Managing the project team
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_____ involves using incentives to induce people to do things.
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Reward power
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The first step in the framework for defining and assigning work is _____.
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finalizing the project requirements
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The acquiring of the project team is a subprocess associated with the _____ process of project human resource management.
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executing
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The _____ presents subjects with a series of ambiguous pictures and asks them to develop a spontaneous story for each picture, assuming they will project their own needs into the story.
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TAT
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_____ involves using punishment, threats, or other negative approaches to get people to do things they do not want to do.
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Coercive power
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A(n) _____ is a column chart that shows the number of resources assigned to a project over time.
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resource histogram
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Psychologist David Merril describes _____ as reactive and task-oriented.
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"Analyticals"
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Key outputs of _____ process are project staff assignments, resource calendars, and project management plan updates.
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acquiring the project team
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According to Lencioni, which of the following qualities is present in organizations that succeed?
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Teamwork
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According to Thamhain and Wilemon, _____ is the legitimate hierarchical right to issue orders.
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authority
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_____ is at the top of Maslow's hierarchy of needs.
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Self-actualization
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_____ refers to matching certain behaviors of the other person.
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Mirroring
