question

What is shown to be the number one skill that both an entry level employee and a corporate leader should have in the work place?

answer

Verbal communication skills

question

Which of the following comparisons between public speaking and conversation is accurate?

answer

Public speaking is more prepared than the conversation

question

the ____ model of communication is represented by a simple transfer of meaning from sender to receiver

answer

linear

question

A speaker who is dealing with a headache is facing ___ noise

answer

internal

question

Nadia need to be in the main conference room at the library at 10:00 am to present her speech. These details are part of the ___ of her speech.

answer

context

question

In medieval Europe,___ were the most polished public speakers and people would gather to listen to them.

answer

clergy

question

When someone delivers a speech that has already been made famous by another person, it is known as the art of?

answer

declamation

question

Carolyn's specific purpose is "At the end of my speech, the audience will want to visit the counseling facilities on campus." the purpose of her speech is to

answer

persuade

question

By sharing your own experiences with the audience you create supporting material that is

answer

personal

question

When do most public speaking teachers recommend that you prepare your introduction and conclusion?

answer

after you have organized the body

question

According to the text, the best way to rehearse a speech is

answer

aloud, as if you were giving the actual speech.

question

_____ is the expression of emotions through posture, gestures, facial expression and voice.

answer

Elocution

question

Which of the following words best describes a speech that is designed to inform?

answer

Define

question

The purpose of an after dinner speech that makes light of the evenings activities is to

answer

entertain

question

another name for the circular model of communication is the ____ model

answer

interactive

question

The main benefit of learning positive approaches to help with the fear of public speaking is that

answer

you can learn how to make your nervousness work for you

question

When the brain switches to the fight or flight mode as a result of anxiety, you are likely to notice that you are

answer

breathing more rapidly

question

Caroline pushe sehr hair behind her ears through the entire presentation, she used to the same in preschool, her habit is an example of

answer

trait

question

When bryssa got out bed in morning of her presentation she felt sick and she was anxious she could hardly get ready for work. Her feelings are an example of a

answer

state

question

Jack felt that he was shaking during his whole presentation, but his class mates did not notice. which aspect of understudying anxiety did jack learn?

answer

You are going to feel more nervous than you look.

question

According to research, which of the following people should be feeling the most nervous about their speech?

answer

Michel is walking to the podium to give his speech

question

For fatima gets high anxiety when she does peaches, but she spends more time preparing her self and do her best. what communication apprehension style does she do?

answer

inflexible

question

A communication apprehension style that is ____ shows the highest heart rate when speaking in public

answer

inflexible

question

Jenna knows that she get nervous during her introduction of her speech so he breathe evenly and calmly to maintain her posture. This most likely shows that jenna understands

answer

her level of communication apprehension

question

More experienced speakers are likely to demonstrate the ____ style of communication apprehension

answer

confrontational

question

the ____ style of communication apprehension is characterized by a generally positive approach to speaking in public.

answer

average

question

jake's father collected coins and his grandfather did too. jake will be talking about coins collection. What element of building conference is he using?

answer

selecting an appropriate topic

question

by being very familiar with the conclusion of your speech, you will be able to

answer

have a way to make a graceful exit in case you loose your place

question

When should a speaker should use positive visualization techniques?

answer

While practicing the speech

question

one way for a listener to give support to a speaker is to

answer

nod in agreement

question

What role did thomas jefferson and james madison played in the sedition act?

answer

They declare it unscontitutional

question

who was responsible of the law suit filed against Oprah winfrey following comments she made about the mad cow disease

answer

Four texas cattle man

question

what was the out come of the law suit of Oprah?

answer

she successfully defended her right to freedom of speech

question

when connie notice that she was going to make the company lose money, she told her boss immediately. connie actions show her strong sense of?

answer

ethics

question

the first amendment provides the right to

answer

free speech

question

speech that presented a "clear and present danger" yo the nations was ruled by unlawful by the U.S supreme court during

answer

World war I

question

During the last half of the 20th century, the U.S. Supreme Court has tried to ________ the right to free speech.

answer

protect

question

n his speech, a presidential candidate told the audience that his opponent had cheated her state out of a pension fund when he was governor. He was later criticized for making false accusations. The candidate is guilty of

answer

slander

question

White House correspondent Helen Thomas was dismissed from her duties following her response regarding

answer

the Israeli occupation of Palestine.

question

The implementation of the Patriot Act

answer

broadened investigative powers of government agencies.

question

In the early 1950s, senator Joseph McCarthy failed to use sound evidence and reasoning when he claimed that

answer

Communists were infiltrating every avenue of American life.

question

Morgan Spurlock received poor reviews for his speech regarding his Super Size Me movie at a Philadelphia high school. What did Spurlock fail to do?

answer

consider the audience

question

After he realized that the majority of his audience was from India, Ken adjusted his speech on the cattle population to show respect for their sacred animal. This is an example of

answer

accommodation

question

Molly was so intrigued by the vocabulary in the reference book that she incorporated the same vocabulary into her report and failed to credit her source. This is an example of

answer

plagiaphrasing.

question

All of the following items should be credited if used in a speech EXCEPT

answer

widely known information.

question

_________ are information that has been proven true by direct observation.

answer

Facts

question

The average attention span of a person while listening to someone talk is about ___ seconds.

answer

8 sec

question

The next step after a listener attends to a sound is for him or her to _______ it.

answer

understand

question

Which of the following is a component of the working memory theory of listening?

answer

information overload

question

According to communication expert Frank E.X. Dance, there should be a _____ balance between presenting new information and supporting those ideas with examples.

answer

30/70

question

Kyle told his roommate that he didn't even want to go to his psychology lecture today because he knew it was going to be boring. What barrier to effective listening is Kyle exhibiting?

answer

prejudice

question

Research shows that people talk at a rate of ___ words a minute.

answer

125

question

Janelle knows that her audience is feeling unsure about her topic of molecular biology. To help alleviate their apprehension, she should

answer

summarize key ideas visually with PowerPoint or other presentation methods.

question

The four major goals of listening include listening for pleasure, to empathize, to evaluate and6/6 pts

answer

to gain information.

question

Paula told Karen that she could imagine how she felt—she would have concerns too if she found out she was pregnant with triplets. Paula is listening

answer

to empathize.

question

When you listen ____ you are making a judgment about the content of the message.

answer

to evaluate

question

A(n) _______ - oriented listener enjoys listening to debate and would make a good lawyer.

answer

content

question

The speaker highlights the main points of his speech by using analogies. The speaker is using a type of _______ strategy.

answer

rhetorical

question

When you are providing feedback to a speaker, it is best to use I-statements rather than you-statements. By doing this, you are being

answer

sensitive.

question

A speaker evaluation should be all of the following EXCEPT

answer

dramatic.

question

A typical characteristic of someone born during the baby boom generation would be

answer

personal fulfillment and optimism.

question

A person's perceived importance based on things like income, occupation, and education level is known as

answer

socioeconomic status.

question

Tracey loves health food, but her roommate prefers junk food. Their individual likes represent their

answer

attitude.

question

A(n) _______ is an enduring concept of good and bad, right and wrong.

answer

value

question

Which of the following questions would be appropriate for a demographic survey?

answer

What was your major in college?

question

Steven's survey consisted of ten questions that could be answered either "yes" or "no." These are examples of __________ questions.

answer

closed-ended

question

Samuel knew that his listeners were all union workers, but he still promoted the idea of a non-union shop in his speech. What aspect of speech preparation did he fail to do?

answer

audience adaptation

question

A _______ audience analysis would ask questions about age, gender, and sexual orientation

answer

demographic

question

______ refers to the portion of a person's cultural background that relates to a national or religious heritage.

answer

Ethnicity

question

In a(n) ______ culture, people avoid singling out individuals.

answer

collectivistic

question

Stefan's audience is not at all concerned about knowing every detail of his proposal, so he can adapt by

answer

using less specificity when suggesting solutions to problems.

question

Tyler has been asked to speak at a graduation ceremony. Which aspect of a situational audience analysis should he be aware of?

answer

occasion

question

One way to counteract an audience that seems bored is to

answer

share a personal story.

question

Which of the following is an indication that you are NOT connecting with your audience?

answer

Audience members display the "listener stupor" look.

question

Mallory had tried everything to get her audience interested in her topic but realized she was failing. What final course of action should she consider?

answer

open up the topic for discussion

question

The text suggests that you consider all of the following EXCEPT ________ when selecting a topic for a speech.

answer

the channel

question

Harry's teacher has assigned him a speech that would be appropriate to give to elementary school teachers. Which of the following topics would follow the guidelines of being audience-centered?

answer

building children's self-esteem

question

What was the audience's reaction to Mark Twain's after-dinner speech at the 70th birthday celebration of John Greenleaf Whittier?

answer

silence

question

The text lists three strategies for selecting a topic when traditional guidelines are not successful. Which of the following is NOT one of those strategies?

answer

consider yourself

question

As part of his homework, Mark took out a sheet of paper, set his timer for five minutes, and wrote down everything he could think of in the time allowed. Mark is in the process of

answer

brainstorming

question

The ________ of your speech is what you want your speech to achieve.

answer

the general purpose

question

When Kevin's professor asked him if his speech was designed to persuade, the professor wanted to know the _______ of Kevin's speech.

answer

general purpose

question

A car salesperson's main goal when telling a customer about the vehicle he or she is looking to buy is to _______ the customer.

answer

persuade

question

The specific purpose of a speech is determined by the

answer

speaker

question

The __________ is what you want your audience to be able to do at the end of your speech.

answer

behavioral objective

question

The text suggests that you write your ________ on a three- by-five-inch note card and refer to it while developing your speech.

answer

specific purpose

question

Which of the following best describes a thesis (central idea)?

answer

a one-sentence summary of a speech

question

Which of the following examples uses the most specific language?

answer

The magnitude 9.0 earthquake that struck off the east coast of Northern Japan in March 2011 killed more than 18,000 people.

question

The first step in determining and organizing your main ideas is to

answer

write the central idea at the top of a sheet of paper

question

Suzette's central idea is "the battle of Gettysburg." Which of the three questions for determining main ideas would be best for her to use?

answer

Can I support the central idea with a series of steps or a chronological progression?

question

Transitions, previews, and summaries are all examples of

answer

signposts.

question

According to the text, what is the LEAST favorable strategy for moving into the conclusion of a speech?

answer

using the words "in conclusion"

question

A how-to demonstration should follow a series of steps that move

answer

from beginning to end.

question

Michaela's speech on the rapid rise in popularity of Facebook documented the current trends in social networking and then moved on to describe how Facebook was created on a college campus. Michaela's chronological speech uses a _______ organization.

answer

backward in time

question

Speakers from ________ tend to be more linear than those from other cultures.

answer

the United States

question

When classical rhetoricians referred to the disposition of a speech, they were talking about the _________ of the speech.

answer

organization

question

The motivated sequence is a variation of the ________ organizational pattern.

answer

problem-solution

question

Monica's speech was designed to educate her audience on the seven things to look for when buying a used car. Based on this, she should organize her speech using the ________ pattern.

answer

topical

question

When a piano teacher requires students to start by practicing scales before attempting more difficult sonatas, that teacher is organizing the lessons based on

answer

complexity.

question

A speech topic of the history of the suffrage movement in the United States would best be organized

answer

chronologically.

question

A speech that first discusses adult illiteracy and then moves on to the social costs of illiteracy is arranged to show

answer

cause and effect.

question

Which of the following is NOT an example of soft evidence?

answer

factual examples

question

When a speaker lists the main points of the topic by saying, "First, we will see ..." and "Second, the opinion is ...," that speaker is using ________ as a verbal transition.

answer

enumeration

question

Which of the following is an example of an internal summary?

answer

Now that we have discussed the three major problems, let's move on to some solutions."

question

A preview is designed to let the audience know

answer

whats to come

question

The most obvious purpose of an introduction is to

answer

introduce the subject of the speech.

question

Which of the following behaviors clearly demonstrates the speaker's credibility to the audience?

answer

Jenna walked confidently to the podium when her name was called.

question

In her introduction, Fran told the audience that every other person in the room would one day lose their jobs. The primary purpose of this statement was to

answer

get the audience's attention

question

To gain his audience's attention, Luke told a brief, but factual story that related to his topic—otherwise known as a(n)

answer

anecdote.

question

Audience members find ________ to be the most inherently interesting type of supporting material in an introduction.

answer

anecdotes

question

tyler's opening sentence included the fact that 75% of people over the age of 50 would require nursing home care. He was using a(n) _________ to introduce his speech.

answer

startling statistic

question

General Douglas MacArthur's famous "Farewell to the Cadets" speech is recognized for its use of ________ in the introduction.

answer

humor

question

The two most important things to think about when incorporating humor into an introduction are the audience and the7/7 pts incorrect

answer

subject matter

question

One type of subtle humor is

answer

irony

question

The text says that both quotations and ________ are often crutches for speakers who don't take the time to think of other ways to begin a speech.

answer

questions

question

According to your text, a good introduction needs to perform ______ vital functions.

answer

five

question

It is important for a speaker to get the attention of the audience during the ________ of a speech.

answer

introduction

question

"A key purpose of the introduction is to gain favorable attention for your speech." The MOST important word in this sentence is _________.

answer

favorable

question

When you demonstrate that the topic of your speech is of personal concern to your audience, you have established

answer

proximity

question

In her opening remarks, Stephanie welcomed the audience to the first annual meeting of the Silver Lining Association. What technique is she using in her introduction?

answer

reference to the occasion

question

As part of her conclusion, Marta finished the story she had used to start off her speech. She used a(n) ________ in her conclusion.

answer

reference to the introduction

question

In his conclusion, John reminded the audience of the three regions in South Africa that were most affected by the drought. He used the conclusion to

answer

re state his main ideas

question

When Lou Gehrig said, "I may have had a tough break, but I have an awful lot to live for" he was summarizing his speech by20/20 pts incorrect

answer

reemphasizing his main idea in a more memorable way

question

Which of the following is NOT listed in your text as a suggestion for an effective conclusion?

answer

historical reference

question

The audience realized Kate's speech was about to finish when she said, "Finally . . ." This verbal cue signaled

answer

closure

question

In the mapping technique described in your text, subpoints are enclosed by a(n)

answer

oval

question

Complete sentences are considered appropriate in a _________ outline.

answer

preparation

question

According to the survey of 100 public speaking students described in your text, students reported spending about ____ of their total preparation time on revising and outlining their speech.

answer

50%

question

George took out a sheet of paper and wrote down his main ideas, subpoints and types of supporting material he could use. He then drew shapes around these and connected the logical relationships with arrows. George is in the process of

answer

mapping

question

The first type of outline a speaker should be concerned with is a ______ outline.

answer

preparation

question

The Nationwide Insurance speechwriter Charles Parnell compares his technique for mapping to

answer

assembling a puzzle

question

Jared's speech to the auto mechanics lasted for more than an hour. He told them many techniques for improving their production and making more money. At the end of the speech, many in the audience members found it hard to remember what he had said. What mistake did Jared make that most audiences find hard to forgive?

answer

talk for too long

question

Which of the following is NOT one of the tips mentioned in your text to help revise a speech that is too long?

answer

change overall topic

question

A delivery outline would be used to

answer

present a speech

question

The minimum number of subdivisions you would have for any main point is

answer

two

question

You should place the ______ at the very top of your outline.

answer

specific purpose

question

The most common way for speakers to use a delivery outline is to

answer

transfer it to note cards

question

Nadia told her audience that 15 people were killed in their city last year from driving on bad tires and more than 20,000 people in the world had lost their lives for this reason. This is an example of _______ a(n) statistic.

answer

exploting

question

Which of the following elements would NOT be included in a delivery outline?

answer

purpose statement

question

Which of the following is NOT one of the guidelines in your text for using note cards?

answer

use at least 10 or more note cards

question

A "ladder of abstraction" is used by a semanticist to 7/7 pts

answer

show how something can be described as either concrete or abstract.

question

A simile is an example of a

answer

figure of speech.

question

If you want to make an implied comparison, you should use

answer

a metaphor

question

A human quality is given to an inanimate idea when a speaker incorporates _______ into a speech.

answer

personification

question

When you want to keep your audience members in suspense or catch them off guard, you should incorporate _______ into your speech.

answer

drama

question

Joseph is trying to think of another word to use instead of "unique." The most productive way to do this is to

answer

consult a thesaurus

question

Cajun and Spanglish are both examples of

answer

ethnic vernacular

question

Janet uses the word "soda" when she orders a soft drink, while Kenneth uses the word "pop." These two words are examples of

answer

regionalisms.

question

The ________ of a word is the meaning we associate with the word.

answer

connotations

question

After Jennifer's speech, her instructor told her she should eliminate phrases like, "When all is said and done . . ." because they

answer

add no meaning to the message

question

When the television reporter said that, "President Barack Obama and Michelle have two daughters," the reporter used sexist language because the sentence

answer

does not have parallel form

question

To help the class understand the concept of ________ when trying to create drama in a speech, the professor compared it to preparing a telegram.

answer

omission

question

When a speaker reverses the normal word order of a phrase or sentence, he or she is using

answer

inversion

question

The dramatic technique known as ________ has the speaker place a key word or phrase at the end of a sentence rather than at the beginning.

answer

suspension

question

_________ is represented in a sentence that has two parts with parallel structures but contrasting meanings.

answer

Antithesis

question

According to your text, as much as ___ of the social meaning of a message is based on nonverbal expression.

answer

65%

question

The delivery method known as _______ is considered the most effective for North American listeners.

answer

platform conversation

question

There are _____ basic methods of delivery that a speaker can choose from.

answer

four

question

In which of the following situations is the speaker using the gesture function known as emphasizing?

answer

Nafula pounds her fist on the desk as she announces the solution to the problem

question

A speaker dealing with a sensitive or critical issue that needs to have his or her remarks carefully scripted would find the _______ style to be the most appropriate method of delivery.

answer

manuscript

question

Your response to a question posed by a teacher in class is an example of ________ speaking.

answer

impromptu

question

Recommending by communication instructors for most students, _________ speaking is an approach where the speaker works from a written or memorized general outline.

answer

extemporaneous

question

Which category of nonverbal behavior will affect the delivery of your speech by keeping your audience interested, making you more believable as a speaker, and providing you with feedback about how your speech is coming across?

answer

eye contact

question

When visiting Boston last summer, Jackie noticed that local residents dropped the "r" sound pronouncing car as cah. What aspect of understanding speech does this reflect?

answer

dialect

question

Which of the following would NOT be categorized as an immediacy behavior?

answer

moving to stand behind the podium or lectern

question

In order for a speaker to be understood, he or she must consider all of the following EXCEPT

answer

rhetoric

question

It would be common to find a boom microphone

answer

on a movie set

question

Which of the following is a suggestion from your text to make the most out of rehearsing your speech?

answer

practice before making speaking notes

question

_________ is the degree to which the sounds of a word conform to those assigned to words in standard English.

answer

Pronunciation

question

In terms of speaking rate, studies show that most speakers average between ________ words per minute.

answer

120-180

question

Researchers have found evidence that people remember ____ of what they simultaneously see and hear.

answer

50%

question

For his presentation on how to build a birdhouse, Jonathan displayed a diagram for each part of the process. In this case, the presentation aids are helping to

answer

illustrate a procedure

question

The text lists three types of presentation aids, these include three-dimensional, two-dimensional, and

answer

audiovisual

question

Which of the following students is using an object as a presentation aid?

answer

stephanie brought her snow globes for her speech about collection

question

When using a map for a presentation aid, it is important to remember that most maps are designed to be read from a distance of no more than ____ feet.

answer

two

question

Which of the following is NOT one of advantages noted in your text of using charts as a presentation aid?

answer

they are best when handwritten

question

While no longer commonly used, if you should decide to use overhead transparencies, you should follow the same rules as you would if preparing a _______ presentation.

answer

power point

question

The best type of font to use in a PowerPoint™ presentation is a _______ font.

answer

serif

question

There are several things to consider when selecting a presentation aid. Which of the following is NOT one of the factors recommended by your text?

answer

can the presentation aid be easily transported

question

During his presentation to the planning committee, Kenneth plans to exhibit a large graph showing the history of the product line. What does he need to remember when exhibiting the graph?

answer

he should explain how the graph enforces his point

question

Jackie would like to present a variety of statistical summaries during her speech. To do this she should use a(n)

answer

graph

question

A _______ graph shows the relationship between two or more variables and organizes statistical data to show overall trends.

answer

line

question

If you want to show the individual shares of a whole, you should use a ______ graph.

answer

pie

question

Parker wants his slides to feel warm and inviting to the audience. His best color choice would be

answer

orange

question

Which of the following is NOT a guideline listed in your text for developing a presentation aid?

answer

limited them to five

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