ZARA case analysis Essay Example
ZARA case analysis Essay Example

ZARA case analysis Essay Example

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  • Pages: 5 (1125 words)
  • Published: January 27, 2018
  • Type: Case Study
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The clothing retail industry should be considered as segmented due to the diversity in business models, products sold, targeted customers and business strategies. Although there is no high concentration in the market as a whole, intense internal rivalry exists among very different types of players. In addition, threats of entry are high because of numerous TV and online retail impasses resulting from technological developments over the last decade. However, major actors are expected to respond by developing their own online retail channels which will decrease this trend. Obstacles such as important manufacturing economies of scale, slow learning curves and high labor costs in developed regions prevent companies with minor investments and unclear strategies from successfully entering the market resulting in an 80% failure statistic for new entrants who struggle to find their place and sustain their business on the long run.

ustify">Despite facing competition from wholesalers, convenience stores and general retailers like Wal-Mart; apparel retailers have the advantage of having potential customers that are diverse.

Clothing retailers must offer appealing services, quality, and prices to persuade customers to choose clothes over other goods. The market is segmented by age, sex, location, income, and season, making it challenging for competitors to target multiple groups. Therefore each group represents a significant proportion of sales and gives customers significant bargaining power - which is even more pronounced during economic downturns. Retailers rely on suppliers for fast and high-quality deliveries but have access to low-cost suppliers in emerging countries. Although the industry as a whole has interested customers, competition from established leaders requires a clear and unique strategy to maintain profitability. Sara's competitive advantage comes from its quick-response

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approach that integrates core competencies with product design and manufacturing to set trends while creating scarcity. Their vertically integrated model includes Just-in-time manufacturing, centralized distribution channels and low marketing costs providing greater flexibility than competitors.Ezra's approach went beyond just operational effectiveness and included finding a unique strategic positioning. Their success involved shifting the industry strategy to become more capital intensive, flexible, and increase customer buying frequency. Although competitors have not followed suit, it could be due to the demanding nature of the quick-response system that requires commitment from all value chain activities, management mindset, technologies, and operational organization. These elements are challenging to replicate and may not reflect on the final product; this could explain why competitors haven't implemented Ezra's strategy before or after their development in the industry.

However, this situation is unlikely to persist as Ezra implemented several strategies listed on a graph to compete in the apparel business. They adapted their product cycle for perpetual evolutions and were responsive to changing consumer aspirations. During the design phase, they created "flat" teams consisting of designers and product placement managers instead of paying expensive maestros for inspiration. Their focus was on creating fashionable products at the beginning of each season that continually evolved throughout two seasons. The design teams modified current collections while choosing products for future ones.During the sourcing and manufacturing phase, Ezra places priority on production and cultivates long-term relationships with suppliers. Many sector standards are internalized by either Ezra or one of its Galilean subsidiaries. The distribution process is centralized at the Artesia facility, where all outsourced and domestic productions are received before being redirected to retailers. No garment stays in the

warehouse for more than three days.

In the retailing phase, instead of heavily investing in media advertising, Ezra establishes an atmosphere of "scarcity and opportunity" within its stores to encourage customers to make purchases. The concept of "instantaneous fashion" prevails in Ezra as customers understand that products remain on shelves for only two to three weeks, requiring immediate action if they want to buy.

Ezra has established a comprehensive system that is proficient in following fashion trends and can quickly update their products without additional costs. This permanent design coupled with sophisticated production processes, efficient distribution systems, and fast-changing retailing helps maintain their position as industry leaders while keeping customers engaged.

Despite growth and geographical expansion, several challenges face Ezra such as how new worldwide stores affect Sara's centralized logistics and distribution system. Automated product distribution may not keep up with increased turnover resulting in higher operational costs.As Ezra expands into international markets, it faces challenges such as increased expenses for shipping, logistics, and tariffs. The current distribution facilities are not meeting retailers' demands and negatively impacting margins - a crucial aspect of the value chain. To maintain its competitive cost advantage, Ezra must adapt to new working conditions by relocating manufacturing and distribution activities to important market positions. However, this expansion method carries risks such as potential damage to Sara's image if franchising or joint-ventures are pursued. In addition, significant capital investments are required for establishing new facilities according to Sara's business model. Building IT and logistics systems can result in increased costs for consumers which may threaten Sara's low-to-medium pricing positioning. Furthermore, there is an additional risk associated with entry into highly competitive Asian and US

markets while implanting Ezra in the American market could lead to significant financial losses despite being more fashion-oriented than Europe.Ezra has a sustainable competitive advantage that helps avoid risks. Their strong and unique business model, coupled with opportunities for retail industry expansion, contributes to high operating income. Financial statements show Ezra's stronger financial Truckee than competitors, with higher profit margins allowing for increased investment and expense coverage. With 60% of products made in-house and focus on fashionable items, it would be difficult for major players to shift from outsourcing to fully integrated manufacturing as part of Ezra's strategy. This gives them an edge over competitors that is not easily replicable. Sara's equines model - involving vertical integration - has contributed to the company's ongoing success. Ezra owns its production, creating a climate of scarcity and opportunity which allows flexibility in both variety and quantity; something competitors lack without significant business model changes. The company takes advantage of globally standardized fashion trends by offering 80-85% relatively standardized fashionable products worldwide but struggles penetrating the American market due to differing tastes and a European-centric strategy.By establishing another distribution center in the United States, Ezra can effectively provide its stores with supplies and concentrate on its American tactics. Ezra's competitive benefits remain durable when compared to opponents since they are backed by elevated turnover rates, well-managed stock, efficient delivery networks, prompt adaptability to market demands, internal manufacturing, vertical integration, and a rapid response system. Sara's business model proved difficult for other apparel retailers to duplicate due to significant alterations required for their present approach; however, Ezra chose a quick-response approach that has proven exceedingly effective in the industry

despite presenting challenges and no assurance of long-term sustainability.

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