Use Of Strategic Human Resource Management Essay Example
Use Of Strategic Human Resource Management Essay Example

Use Of Strategic Human Resource Management Essay Example

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  • Pages: 7 (1912 words)
  • Published: October 11, 2017
  • Type: Research Paper
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Strategic planning involves the creation of a plan, while human resources direction focuses on effectively managing employees to achieve organizational goals.

Human resource management involves the efficient recruitment, development, compensation, and utilization of human resources within an organization. Strategic management is an approach to human resource management that aims to gain a competitive advantage through a highly dedicated workforce using both structural and personal techniques. This includes providing mentoring and training to employees to help them understand company policies and their current tasks. Training, evaluation, performance appraisal, and monitoring are essential for ensuring consistent performance. Currently, both small and large companies adopt strategic HR management in today's world.

Strategic human resource management involves planning and activities to align the company's goals with its human resources. It addresses employee and organizational issues, focusing on the fut

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ure of the company. Factors such as quality, culture, values, and future staffing needs are considered. Strategic HRM follows a comprehensive framework that shapes individual strategies. It is based on HRM principles and carried out deliberately while keeping organizational goals, policies, and actions in mind. Human resources are seen as valuable assets in any organization, and effectively utilizing each person's skills, knowledge, and abilities is crucial for creating value. Strategic human resources play a significant role in business strategy, employee management, and overall performance.

Purpose of Strategic Human Resource Management

The purpose of strategic human resource management at Dell, a multinational information engineering corporation based in Round Rock, Texas, US, is to develop, sell, and support computers and related products and services. Founded by Michael Dell, the company is globally recognized as one of the largest corporations with over 96,000 employees worldwide. According to a

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filing with the Securities and Exchange Commission on Jan. 30th, Dell had a total workforce of 46,000 individuals - 48.3% (22,200) based in the United States and 51.7% (23,800) working in other countries.

Dell, the third largest personal computer shaper in the universe, holds a prominent position in the industry. According to Fortune 500 (2010), Dell is ranked at number 38 on the list. Additionally, Fortune recognizes Dell as the fifth most admired company within its sector.

Since its establishment, Dell has achieved growth through both organic and inorganic means. Notable mergers and acquisitions such as Alienware (2006) and Perot Systems (2009) have contributed to this growth.

On May 3, 2010, Fortune magazine listed Dell as the 38th largest company in the United States based on total gross revenue. It also highlighted Dell as Texas' fifth largest company.

Dell, founded by Michael Dell in 1984 as Personal Computers Limited, is the largest company in Austin county and the second largest non-oil company in Texas (behind AT&T). The company sold IBM PC-compatible computers made from stock components. Michael Dell dropped out of school after receiving approximately $300,000 in expansion capital from his family to focus on his growing business. He believed that selling directly to customers would allow his company to better understand their needs and provide effective computing solutions.

In 2004, Dell became the first company in the information engineering industry to establish a product-recycling end. By 2006, they had successfully implemented their global consumer recycling program. Dell categorizes technical support questions based on component type and level of support purchased. For their business clients, Dell offers service agreements at five different levels.

Retention of employees

The HR activities begin with staffing

and recruitment, which involve various tasks such as advertising and sourcing candidates through different channels like walk-ins, websites, consultancies, and employee referrals. The HR manager conducts interviews and selects the suitable candidates according to the recruitment process. Once recruited, employees receive training on organizational activities, policies, and job responsibilities.

Meeting the diverse responsibilities of personal and professional life can be a daunting task for individuals. One area where this challenge is evident is in the workplace, as employees often seek change due to various factors such as financial or work-related issues.

The Dell Perot Systems administration in Chennai, India has been encountering multiple problems related to its employees. Many employees residing in different parts of Chennai opt to leave their positions because they have to travel long distances. However, the HR department has effectively addressed this issue by proposing and implementing a solution: providing cab services for pick-ups and drop-offs.

This initiative has proven highly successful in retaining employees within the administration.

The employees received additional training to enhance their performance, professional skills, and other preparations. This includes performance assessments and salary increases on an annual basis. It is important to address employee demands promptly in order to retain them, as employees are a valuable asset to the organization. The administration strives to satisfy all employee needs and provide necessary facilities, ensuring that employees have a long tenure with the organization.

Reducing Recruitment Timeframe

Previously, the recruitment process took 2 to 3 days due to the three levels of interviews. However, based on feedback from interviewees, this was reviewed by the senior director. As a result, applicants now receive the final outcome within a day. All levels of interviews, including aptitude

tests, HR interviews, and director interviews, are now completed within one day. This allows applicants to quickly join the organization or consider other job opportunities.

During the initiation process, the completion of joining formalities and submission of papers was done simultaneously. This approach has had a significant impact on the organization and is now being adopted by many corporate companies in India.

Productivity

Employee productivity is determined by their performance. Upon hiring, employees receive task-specific training and regular progress updates. Each employee is assigned work and given a goal, whether it be daily, weekly, or monthly depending on their role. Meeting these targets is expected; if they fall short, additional training is provided to improve in areas of weakness. Achieving production goals remains the primary focus for organizations.


Contribution of Strategic Human Resource Management (SHRM)

To state the profitability of engaging in production for an organization, it is crucial to ensure that the products created maintain a high level of quality. The final goods produced must be satisfactory, with both quantity and quality being well-maintained. For instance, if out of 100 products made, only 50 are in good condition while the other 50 are slightly damaged, it would not be useful or profitable.

Strategic human resource management plays a significant role in the growth of an organization. The success and growth depend on its employees, making them central to achieving organizational goals. Skilled HR managers should be responsible for selecting the right employees as HR management is a continuous process that resembles a life cycle.

The HR team is responsible for selecting and training suitable campaigners and assigning them to projects. Their

main goal is to meet quality, production, and quantity targets. They also develop strategic plans focused on the organization's mission, vision, and objectives in order to achieve strategic goals. This includes expanding into global markets like many other companies do. Dell laptops and services are now available worldwide because the company is based in America and has customers all over the world. Distribution channels and customer service have been established in different countries, taking into consideration each country's economic, social, human resources, and climatic conditions. According to Gerrit Muller, there are various internal and external factors such as economic, fiscal, legal psychological social political cultural geographic factors that positively impact stakeholders' satisfaction.

Effective communication is crucial for engaging stakeholders, both internal and external to the organization, which leads to stakeholder satisfaction through positive feedback. Policies are put in place to ensure that employees follow the organization's rules, values, and diversity within the overall corporate, government, and cultural environment.

Company profile:

OfficeTiger is a company based in New York that provides comprehensive onsite-offshore BPO services to Fortune 500 companies and professional services firms. The company operates in North America, Europe, India, and Sri Lanka.

R.R. Donnelley & A ; Sons Company (NYSE: RRD) has agreed to buy OfficeTiger, a leading provider of business process outsourcing (BPO) services, for around $250 million in cash. The acquisition is subject to the usual closing conditions and regulatory approval and is expected to be finished in the spring. This is RR Donnelley's second purchase of a major BPO provider in the past year. In June 2005, RR Donnelley acquired Astron, a BPO provider based in the UK but with operations in Europe, India, and

Sri Lanka. Randolph Altschuler and Joseph Sigelman, founders of OfficeTiger, will stay as co-Presidents of the company while taking on additional responsibilities within RR Donnelley.

When an administration is acquired or merged with another administration, one of the main reasons is to expand their client base and global reach. The first step in a merger or acquisition is to modify the policies and procedures of the administration. While each company has its own policies, the acquired administration's policies will not be completely changed. Instead, they will remain alongside additional policies from the acquiring administration. The HR department plays a crucial role in implementing these policies.

An example of this can be seen in the acquisition of Officetiger by RR Donnelley. In this case, Officetiger's existing policies were kept intact while new ones from RR Donnelley were added. The HR department acts as managers and conducts thorough research across various areas to determine the best course of action. Their goal is to enhance all activities of the acquired administration and develop effective implementation plans.

Implementing newer methods for transportation of activities or utilizing Bing techniques for administration. Ensuring work is done correctly in all areas. Monitoring the overall administration of operations. Possible employee layoffs or hiring may occur. Significant changes are happening in top-level management.

The examination of policies, patterns, and past actions of the acquired company will be conducted by reviewing the company's manual. Any implementation or changes in policies will be determined after the development of this HR program, which is based on organizational objectives. The administration consists of multiple departments such as marketing, sales, advertising, finance, management, suppliers, manufacturing, and production. The HR department is interconnected with

all other departments and assists in carrying out their activities. The HR department holds complete responsibility for recruiting human resources.

Cognizant Technology Solutions (Cognizant) is a U.S.-based multinational provider of business, technology, and consulting services headquartered in Teaneck, New Jersey, US. Cognizant has been recognized as one of the 100 Fastest-Growing Companies on the 2010 Fortune list for the eighth consecutive year. It has also been included in the Fortune 1000 and Forbes Global 2000 lists. Cognizant consistently ranks among the fastest-growing companies, appearing on the 2010 Businessweek list of top-performing U.S. companies,  <i></i><b></b>&amp;amp;amp;amp;amp;amp;amp&curren;….

Established in 1994 as a division of The Dun & Bradstreet Corporation, Cognizant initially focused on IT development and care services. At the time, its Chairman and CEO was Kumar Mahadeva. Two years later, the company became an independent organization with Lakshmi Narayanan taking over as CEO in 2003 after Kumar Mahadeva stepped down.

Cognizant was one of the pioneering IT services companies specializing in specific vertical industries and technology. Today, it offers a broad range of business, technology, and consulting services, including BPO. It has expertise in sectors such as banking and financial services, communications, consumer goods, energy and utilities, healthcare, information media and entertainment insurance life sciences manufacturing retail technology transportation logistics travel and hospitality.

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