Understanding a Businesses Operational Goals in the Market Essay Example
Hifin Strategik Management Consultant's primary objective is to deliver top-notch fiscal and revenue enhancement advisory services to clients. They are also committed to fostering a diverse and high-performing team environment that attracts, develops, organizes, and retains talented individuals. Additionally, Hifin specializes in providing exceptional accounting consulting services to both public and private employers. Since its establishment in 1989, Hifin has been a reputable firm offering a comprehensive range of professional services including taxation, accounting, finance, auditing, and training. Their office is located at 83B (2nd floor), Jalan Sultan Abdul Jalil, 30300 Ipoh Perak.
The company serves clients in various industries, including manufacturing, retail, and services. Operating hours are from 8.30am to 5.30pm every Monday to Friday, with a lunch break from 1.00pm to 2.00pm. Our goal is to provide assistance and support through our wide range of services a
...nd build strong relationships with our clients, employees, and society.
Services And Activities Organization
Tax Services
A company must pay taxes on income earned in or derived from Malaysia regardless of residency status. However, income earned outside Malaysia and brought back by a resident company is tax-exempt unless it pertains to banking and insurance businesses or sea and air transportation projects.
The definition of an occupant in Malaysia is a company that has control and direction over its personal businesses in the country. All individuals are required to pay taxes on income earned in, derived from, or remitted to Malaysia. Sources of taxable income include gains and profits from trade, profession, and business; wages, salaries, gains, and profits from employment; dividends, interests, or discounts; rents, royalties, or premiums; pensions, annuities, or other periodic payments; and other income gains or profits not mentioned
above.
Accounting Services
Hifin Strategik Management Consultant also provides accounting services to all clients. Personal Accounting Consultant is a comprehensive solution with financial accounting capabilities specifically designed for Share Traders. The company uses Peachtree software to calculate all financial statements for personal accounting. This includes the total amount received by managers as well as the total investment made by the owner.
Hifin Strategic Management Consultant supports companies in establishing measurable goals for their strategic planning group and determining the most efficient organization and compensation plan for each individual company. Additionally, Hifin aids clients in defining and targeting their strategic accounts and potential revenue. Hifin has the ability to identify the roles and responsibilities of other departments engaged in strategic planning, as well as pinpoint potential obstacles. The objective of Hifin is to optimize the effectiveness of the client's current sales force for their strategic accounts. This encompasses monitoring and evaluating existing strategies, maximizing performance, and analyzing organizational structure, compensation, and internal department interaction.
Hifin provides both internal and external barriers to success and measures the effectiveness of tools and the achievements of the current strategic sales force.
Training
Hifin Strategik Management Consultant offers accounting training, which involves setting up a financial tracking system, monitoring the data-entry process for financial transactions, and interpreting financial statements for management. There are some differences between large and small businesses.
Regarding the main concern, a fiscal analyst is responsible for reviewing operations, interpreting outcomes, and presenting information to management. In contrast, small businesses need someone who can establish a customized system, ensure precise data entry, and offer guidance on profit improvement strategies. Furthermore, Hifin collaborates closely with trainee forces to develop company-specific recommendations and assists in their
implementation if desired.
Information Technology
Hifin Strategik Management Consultant also provides clients with information technology services. These services involve using computer software to analyze the company's current situation.
Hifin will utilize Peachtree software to assist clients in analyzing their company's net income and loss visually through diagrams. This software provides a range of tools, including billing, recording client payments, check-writing, expense tracking, generating client statements, creating financial statements, customizable reports, and integration with Microsoft Excel and Word. The training responsibilities involve ensuring that the trainee is prepared for assigned tasks. The manager will continually assess the trainee's knowledge acquisition and practical skills gained from completing these tasks. Additionally, the necessary tools, equipment, documents or materials will be provided to establish the trainee as an effective professional with a positive reputation. The objective of the training program is to enhance the trainee's capability, capacity, and overall performance. When it comes to customer service etiquette during phone or in-person interactions
The utilization of professional customer service skills can enhance customer satisfaction and loyalty, resulting in increased profits for the business. Retaining existing customers is more cost-effective compared to acquiring new ones. By effectively utilizing listening skills and questioning techniques, organizations can reduce interaction time with customers, allowing them to serve more customers with fewer staff in less time. Clearly explaining the next steps in a process and ensuring customer satisfaction minimizes returns or recalls of products. Enhancing initial problem resolution is
crucial for achieving high levels of customer satisfaction. Employing a consistent approach and language when dealing with customers helps establish the company's brand and incorporates excellent service as an integral part of their offerings, thereby adding value to the company. Valuing employees' contributions boosts their motivation, leading them to provide good customer service. When employees are treated well, they are more likely to treat customers well in return. Implementing these initiatives will increase employee loyalty and decrease turnover rates, ultimately reducing costs for the organization. The responsibilities of the Research and Development (R&D) department significantly impact marketing efforts. The R&D manager monitors competitors and customers closely to stay updated on trends and analyze their needs and desires.HIFIN's R director and SQL Database manager work together to enhance creativity, drive profitability or market share, and ensure efficient data management in a relational database. The SQL manager oversees tasks like inserting, querying, and deleting data, modifying schemas, and regulating data access to keep the entered data up to date for improved company efficiency. On the other hand, HIFIN's HR director manages the workforce within the organization by implementing effective HR strategies and policies. This includes placing individuals in suitable roles and developing policies, standards, systems, and procedures aligned with recruitment, selection, and onboarding areas.
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