The Fields’ organization Essay Example

system every morning.

Financially, based on the sales and inventory information, the computer system generated reports that were immediately made available to headquarters, and if stores were not meeting their objectives, IT-enabled a quick response to the situation.

Regional directors were able to monitor district managers who in turn managed six stores. IT made this possible by providing the regional directors with daily reports, who subsequently provided the district managers with reports. The directors also worked with controllers on a daily basis to discuss any accounting issues. Controllers also reviewed daily reports that monitored each store's sales, conditions and trends.

Quotas were set by district managers and were based on yearly trends. IT provided the reports that the district managers used to review historical trends and other factors to set the quota. In addition, controllers contacted field managers for explanation on inconsistencies in reports.

IT enabled feedback to be provided on a daily basis based on the reports generated. Controllers were also able to provide reports to Debbi within 24 hours of their review of reports, thereby shortening the time required to make decisions and increasing efficiency.

Rewards were given in the form of bonuses and were directly correlated with the information system because seniors measured subordinate performance by reviewing the sales reports generated by the information system. Bonuses were awarded monthly if store managers met their forecasts, and they were awarded additional bonuses if they exceeded their sales quota, which was all determined by the sales reports generated by the system.