Good Communication Skills Flashcards, test questions and answers
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What is Good Communication Skills?
Good communication skills are essential for success in any field or endeavor. Effective communication is the key to establishing and maintaining relationships, whether it is with colleagues, customers, suppliers or friends. Good communication involves not only being able to effectively convey your message but also being able to listen and understand what others have to say.One of the most important elements of good communication skills is understanding and using appropriate body language. Nonverbal cues such as facial expressions, gestures and posture can be just as important as verbal ones for conveying meaning and sentiment. Respectful eye contact and an open body position will help demonstrate that you are interested in what someone else has to say. It is also important to pay attention to the other person’s nonverbal cues when listening so you can better understand their feelings.Good communicators also use language appropriately; they know how their words will be interpreted by those they are speaking with. Being mindful of cultural differences can be especially helpful when communicating with people from different backgrounds or cultures than your own. Additionally, having a good command of grammar and vocabulary can help ensure that you are understood clearly during conversations. Lastly, having excellent active listening skills is essential for successful communication; it shows that you value what someone else has said enough that you want to make sure you heard them correctly by repeating back or paraphrasing their statements accurately after they speak.