Tech Chapter 9 – Flashcards
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You sign up for an RSS feed from CNN.com. Which of the following would you expect to happen?
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You will be notified of updates in the content areas you selected
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Which of the following statements concerning blogging is false?
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A reader can believe all of the details in a blog
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You just started to work on a project with THREE other people
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Wikis
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The reliability of the content in wikipedia, the only encyclopedia, is questionable because
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It is difficult to test the authencityi of the content due to the fact that anyone can contribute content
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W web site that combines content from other web sties to form new content is called a(n)
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Mashup
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Building relationships, anticipating needs, and provision special deals fort he community's members is a function of which category of Web 2.0 applications
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Social commerce
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Which of the following is an advantage of social commerce traditional e-commerce?
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The ability to predict buying habits based on real-time data
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Which of the following is not an example of social commerce?
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Best Buy has a Web site which can be used to purchase products for pick up in a store
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Which of the following social shopping methods contribute str environmental sustainability
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Peer-to-peer shopping
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Which of the following is false about social advertising
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Social advertising removes peer pressure from the buying decision
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using social coming tools to do market research
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Can foster closer customer relationships
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The monitoring, collection, and analysis of socially generated data, and the resultant strategic decisions are combined in a process known as ____
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Social intelligence
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Which of the following si true about the impact of social computing on customer service
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Customers themselves can be sued to reduce problems
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Social computing has allowed customers
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To be advocates and influencers
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One of the problems that HR departments have with using social computing to recruit is
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They receive many more applications than they can process
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HR departments use social computing applications to assist them in which of the following activities
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All of the above
