Stress Management Chapter 7 – Flashcards
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Expressing yourself and satisfying your own needs, feeling good about this, and not hurting others in the process is known as
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Assertive behavior
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Seeking to dominate or to get your own way at the expense of others is known as
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Aggressive behavior
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Sacrificing your own needs or wants to meet someone else's needs or wants is known as
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Nonassertive behavior
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Aggressive nonverbal communication would include which of the following?
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All the choices are correct
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Relating your feelings regarding another person's behavior is which component of the DESC form
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Express
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Paraphrasing a speaker's words and feelings is known as
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Active listening
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Which of the following is true about nonverbal body language
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All the choices are true
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All of the following are true about "I" statements, except
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When we use "I," we are avoiding directed critics
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A time management technique in which tasks are prioritized is known as
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A, B, C lists
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If the items on this list never get done, you would be just fine
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C list
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Getting others to do those things that need to be done, but that do not need your personal attention, is known as
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Delegating
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Time management skills include
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All of these
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The assertion theory is based upon the premise that every person has certain basic rights
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True
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The purpose of the communication process is to convince someone that your point of view is correct
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False
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Communication by body posture often says as much as the spoken word
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True
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As a first step in managing time better, you might want to analyze how you are currently spending your time
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True
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All of your goals should be equally important
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False
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People that never say "No" are rarely stressed
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False
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A calendar is the only tool you need to be organized
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False
