Speech Interpersonal Exam – Flashcards
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Communication as the means of coming to know who we are is known as satisfying __________.
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Identity needs
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Disinhibition refers to ____.
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Sending online messages without considering the consequences
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Which of the following is not a principle of communication?
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Communication is reversible
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"Turn left at the next corner." "You can buy that less online." "You're standing on my foot." are examples of which dimension of communication.
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Content
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What are the characteristic that distinguish effective communicators from their less successful counterparts?
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They communicate "competently."
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A growing body of research reveals that CMC is not the threat to relationship that some critics once feared because _______.
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Real-life and online relationships are becoming indistinguishable from one another.
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The difference between a quantitative view of communication and a qualitative view of communication is _________.
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Qualitative communication is characterized by treatment of each interactants as unique.
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When the authors suggest that communication will not solve all problems, they mean which of the following?
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Sometimes clear communication is even the cause of problems.
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The authors write that one of the misconception of communication is that people think meanings are in words. What they mean is that _____________.
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words that make perfect sense to you be interpreted in entirely different ways by others
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True or False, The differences between face-to-face and virtual relationship is eroding
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True
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Self-fulfilling prophecies are
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postive or negative prediction of our behaviors, imposed by other and /or oursleves
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A "significant other" is best defined as
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a person who has affected one's self-concept
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The relatively sable set of perceptions you hold of yourself is called your
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self-concept
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"Reference groups" are
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groups against which a person compares him/herself
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People try to manage their identities in order to
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all of the above (Initiate a relationship, save another;s face, get other to do something they want.)
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The characteristic ways you think and behave across variety of situations describes your
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personality
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When Joe hangs his framed medical degree s on his office wall he is managing his identity through
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role
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To say that identity management is collaborative means that
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each person creates an identity in response to the other's behavior.
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Which of the following does not characterize identify management?
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Identity management is always deliberate.
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People who are high self-monitors
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are much more aware of their impression management behavior than others
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True or False: True empathy requires that you agree with the other person's opinions.
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False
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True or False: Whether you are happy or unhappy with a partner will affect how you interpret that person's behavior.
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True
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The Pillow Method is designed to
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gain insight into another's viewpoint
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All of the following would be included in a good definition of empathy except:
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It requires that your opinion match those of the other person.
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How could you improve this perception-checking statement? "When you gave me an F on my essay, I figured you hate me. Right?
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Give another interpetation
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Which of the following statement is not TRUE?
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People agree about what smells good or bad.
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Curt made a poor first impression on Carol as he first arrived, so throughout their evening date, despite his pleasant behavior, Carol continued to see him in an unfavorable light due to
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Halo-effect
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All of the following are causes of inaccurate perception except
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We rate ourselves more negatively than others see us.
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When Mary meets Ted at a party, she asks him what he does for a living,example of.
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Social role
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When Lynn got caught speeding, Amy said she should have been more careful; late when Amy got caught speeding, she denied she was driving too fast. This is an example of what tendency in perception?
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The self-serving bias
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True or False: Men are more likely than women are to reveal their strengths
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True
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Social scientists generally agree that there are four components to the phenomena we label as "feelings"
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Physiological changes, nonverbal reactions, cognitive interpretations, and verbal expression.
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According to your text, one reason people don't express feelings is
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They lack awareness of their emotions
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"You never listen to me!" - example of subscribing to fallacy of
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Overgeneralization
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True or False: Research indicates that people from the warmer climates are more emotionally expressive than people from cooler climates
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True
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When you believe that satisfaction in life is determined by forces beyond your control, you are falling for the fallacy of
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Helplessness
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Two things that distinguish facilitative feelings from debilitative ones are
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intensity and duration
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The best predictor of being able to detect and interpret emotional expression is
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biological sex
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Emotion labor
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is the term described in the text as the process of managing and sometimes suppressing emotions
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How is emotional intelligence defined in the text
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the ability to understand and manage one's own emotions and be sensitive to others' feelings
