Social Media Marketing Quizzes – Flashcards

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Using Keywords in Twitter Profile
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Will help with SEO and local search results
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Work these into your Twitter Profile Copy
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A list you created of keywords that are important to your business
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You should use Private Lists on Twitter
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To keep track of important customers and competitors
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To fully populate Twitter Profile Media Gallery
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Upload and share a minimum of 6 visually striking photos that are relevant to your business
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To prevent mistakes and abuse on Facebook
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It's important to limit access to Facebook Page functionality to a very small group of trustworthy employees.
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Facebook Page Moderation Feature important
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For preventing offensive and potentially embarrassing comments from finding their way on your Facebook Pages wall
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Under Facebook Insights Tab you can see
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Information such as the percentage of people who like your page for each age and gender bracket on the data people enter on their personal profiles
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While it's important to include keywords in your profile
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You should avoid "stuffing" your LinkedIn profile with keywords because that negatively affects readability
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Individual LinkedIn Profiles
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Are the only way that you can post to LinkedIn groups
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Showcase Pages
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A feature on LinkedIn that let you segment your target offerings by your target market and are a great way to focus on different products seperately so you can modify positioning and branding
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While Showcase Pages can be an effective tool
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On LinkedIn, you will need to grow a following for each of these from scratch, so this may be more effective for larger companies
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Instagram's Website Address Field
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The one clickable link that instagram allows you to include
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On the Instagram Mobile App
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The profile photo is the smallest seen
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Because the Instagram Profile Photo is the Smallest Seen
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Instagram photo should be able to be seen from a distance
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Through the Process of an Audit
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You can assess what's working, what's not and adjust course
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It's important to meet customers where they are
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Rather than meeting customers where you want them to be
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Can help your company accomplish it's objectives
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A social strategy that is aligned with essential elements of your business
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Objectives that can be accomplished with social media
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Increasing customer satisfaction, generating more sales leads, driving web traffic and higher revenue
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As your brand's social media presence grows
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It's important to maintain consistency in your communications
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To produce a social media strategy that makes best use of resources
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It must be guided by the goals that directly contribute to the larger business objectives of your company
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Use S.M.A.R.T. Goals
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When setting up objectives with social media strategy
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S.M.A.R.T Goals and Social Media Strategy
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Helps ensure that your goals are structured and can be tracked
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Paid Strategy Includes
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Social ads strategy such as boosted Facebook Posts and Promoted Tweets
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Owned Component of Strategy Refers To
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Branded properties that you control and can leverage strategically such as your website, blog and social channels
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Earned Strategy
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Most credible strategy, refers to exposure your brand earns through public acceptance and a strong emotional connection with your business
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When developing content strategy
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You want to determine who you're communicating with and how, what you want to achieve with your content, and the ways you can effectively distribute it to your audience
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If there's more than one person engaging in social media marketing on behalf of company
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Then it's important to outline the roles and responsibilities of each of those people
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Develop a Critical Response Plan
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To minimize risk and prepare yourself for emergency situations
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Social Media Policy
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Should clearly emphasize the importance of your brand's integrity, reputation and values
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Quantitative Measurement, focuses on
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Numerical values and their growth or decline over time
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Qualitative Measurement, more nuanced approach
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To collecting insight and this kind of measurement is best done on post by post basis
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Benchmarking Against the Competition
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Is an important method for putting your own numbers into perspective
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Quantity
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Quantitative measurements relate to this
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Quality
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Qualitative measurements relate to this
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Social Media Audiences are very Savvy
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So the best way to engage with them is by displaying an authentic desire to help them
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Audiences quickly Shy Away
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From community building that is obviously motivated by commercial interests
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Look for people publicly gushing out or tagging company on social media
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As they reach out to express love and affection for your brand, make sure you reach out and reciprocate
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Since people, including influencers, tend to be busy
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Make sure to respect their time and develop a relationship before you ask them to contribute to your community.
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4 Distinct Types of Engagement
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(1) Discussions around shared content (2) Customer Support Queries (3) Addressing positive and negative sentiment (4) Proactive engagement
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If you encounter a question on social media channels to which you don't have an answer
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It's better to let someone know you'll have the answer for them soon rather than ignoring them completely
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Building an Online Community
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Is all about relationships and Trust
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Frending potential customers on Facebook then asking them to like brand
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Is a Facebook strategy that has the potential to turn customers off you and your brand
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Communities made up of marketing, IT and healthcare professionals
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May find LinkedIn groups to be the best place to host discussions and engage in conversations
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Post Notifications
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A great way to track key influencers and brand advocates to ensure you're maximizing your opportunity to engage with their content.
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To set up post notifications
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Simply go to the Instagram profile you'd like to receive notifications for, tap the more button on their account and select "Turn on Post Notifications"
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Create content at a pace and quality level
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That you can sustainably deliver week over week, month over month
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Showing impact of community building on company's bottom line
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Is the fastest and most concrete way of demonstrating ROI of social media efforts
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Qualitative and Quantitative Data
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These are needed to paint a complete picture of the effectiveness of your efforts
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Businesses can use content
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To attract potential customers into their sales funnel
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When sharing content
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You want to focus on adding value to someone's conversation. Simply copying a competitor's content output does not add value
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Content calendars take many forms
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The best of which is the one that works for your company and the people involved in executing strategy
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Content Strategy
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A game plan for coordinating, creating, distributing, and amplifying content designed to support your company's business objectives
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Purpose of Created content
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To demonstrate thought leadership in your industry, lead visitors to your website and offer unique, original viewpoints to your audience that can help position your business as an authority in the field.
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Value of Curated Content Lies
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In distilling information available to your audience about a certain topic and turning it into easily digestible and targeted resource
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Effective Content Curation
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Can help you build relationships with key influencers and quickly test the types of content your audience finds compelling
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When curating content you should
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Showcase your expertise by sharing a unique set of resources that your audience will find relevant and useful
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Incorporate Keywords Into
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The title and body of your post as well as the URL
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Add keywords to your writing in a way
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That doesn't compromise readability and publish new content on a regular basis
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The majority of Facebook Profiles
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Are private, which greatly limits the usefulness of hashtags on that platform
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Messaging should be tailored
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To the unique strength of each platform
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Great ways to facilitate a conversation
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Questions, polls, and calls for user generated content
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Examples of Clear Calls to Action
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On Facebook, announce a new location, and announce a small reward, on Twitter ask for retweets.
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Content Amplification is about
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Getting your content in front of an audience of customers that matter.
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Conversion is measured by a simple question
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What action do you want your people to take once they've consumed your content?
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Understand Failures
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To avoid repeating mistakes in the future
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Understand Successes
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So you can replicate wins
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Before Purchasing an Ad
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It's important to think critically about how it will affect your business.
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In order to have a meaningful impact, the ads
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That you create must be aligned with your social media strategy and business goals
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It's best to determine the maximum
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Your willing to pay for a particular action and set your social ads bid price at that level
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Millions of people log onto Facebook, Twitter and LinkedIn
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To share their interests, and connect with family, friends and their favorite brands.
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Social Advertising Gives Companies
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A way to serve ads to the right segment of the social platform's active audience
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Rotating Images and Developing Ad Copy Variations
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Helps you test what works best in social ads campaign and serves to prevent ad fatigue
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Campaign Types, individual ad variations, and ad sets
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The Facebook Ad Structure is organized into these three tiers
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If you operate in a niche market
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One Facebook interest may not be enough and can yield a sample size that is too small.
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If operating in a niche market, and Facebook sample size is too small
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Include additional relevant interest to build a large enough audience size to provide actionable insights.
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Facebook Audience Insights
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An audience research and targeting tool that can help you assess the characteristics of your existing audience and provide you with information about new prospective customers.
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Your ability to target the right audience
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Will have a big impact on the success of your campaign
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Keywords, Interests and Followers, and Tailored Audiences
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Ways to target your audience on Twitter to optimize the way your ads are distributed.
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On Twitter best to Target
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Between 10-25 usernames to reach a large enough audience without reaching too broad an audience
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Engagement, Community Growth and Conversion
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Three main goals of Twitter advertising Objectives
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For Tweet Engagement Campaigns
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You should also compose a few new Tweets to achieve a mix of organically successful and fresh content.
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Use the LinkedIn Job Title Field
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To target your ads at people who have the appropriate level of authority to make the right buying decisions.
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Audience expansion on LinkedIn
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Finds users similar to your target audience so your ad can reach more people
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Cost Per Click (CPC)
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The price you pay for each click by a user
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Cost per Impression (CPM)
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The price you pay for the number of times your ad is seen regardless of whether its clicked on or not.
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Analyzing by Platform
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Provides insight into which your network should get priority with ad dollars
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Analyzing ROI in aggregate
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Gives you insight into how your ads program stacks up against the ROI of your content program and community building efforts.
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Cost per action can be divided
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Into either Direct Revenue based or Lead Based
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