SASM – Flashcard

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Age Discrimination in Employment Act
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protects employee from discrimination on the basis of age for anyone of any age, except certain public safety personnal and top level managers
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Extensive Ramification of immoral choices
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Biggest distinctions between moral decisions and ethical decisions is an…
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Ethical Reasoning
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process of making a correct and fair decision
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Because thats what sports are about
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The answer athletes respond with when asked why he or she strives to win
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Growing popularity in sport
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due to increase in ticket prices in all leagues in recent years
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Ethical Decision Making
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similar to regular decision making process but there is a given structure to follow when making an ethical decision
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Morality and Ethics
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Sport managers need to be aware of ________ & ________ in the sport workplace
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Hard Salary Cap
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Constrain all franchises to spend the same amount on payroll
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Moral Principle
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An example of this would be athletes giving an honest effort whenever they compete
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Lanham Act
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Law used to protect against ambush marketing
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Morality
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______ like ethics, is concerned with values guiding behavior
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NFL,NBA,MLB all maintain “Credit Facilities” because
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leagues can borrow less expensively than can individual teams
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Relativism
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argues what is moral depends on situation
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morals
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fundamental baseline values dictating appropriate behavior within a society
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Assets
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anything that an organization owns that can be used to generate furure revenues
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Profits
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financial success of an organization is ultimately dependant on
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Equal Pay Act
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female coaches that don’t get paid the same as male coaches filed for ______
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Vicarious Liability
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a tort that allows a plaintiff to sue a superior for the negligent acts of a subordinate
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Income Statement
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financial statement measures the financial performance of an organization over a specified time period usually a year
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Honesty
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what is essemtial in scientific research but not in sport since something called “Faking out” is acceptable
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Meaningful and Enforcable
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to be effective, discipline must meet what two criteria
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Equity
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owners use own money to invest in firm
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absolutism
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argues that moral precepts are universal, that is applicable to all circumstances
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aggregate market value of firms in industry
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concept of _________ is best single measure of industries impact
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bonds
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stadium construction projects are often financed with
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ethics
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systematic study of values guiding one decision making
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1972 Boston College professor Robert Berry
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sport law first documented as a formally recognized specialty at
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Antitrust Law
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area of law left indelible mark on the structure and nature of labor relations in professional sport leagues
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Absolutism and Relativism
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Academic discussions of morality often start with a discussion of _______ versus _______
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Moral Values
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Generally accepted so broadly within a community that they are considered self-evident and largely go unquestioned
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Urine or blood may constitute as a search and the testing a seizure
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An athlete challenging a drug test on the grounds that it is unreasonable search and seizure would attempt to prove to the court that
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Reasons for judicial review to be overturned
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1. rule violates public policy b/c its fraudulent or unreasonable 2. rule exceeds scope of the athletic associations authority 3. athletic association breaks one of its own rules 4. rules is applied in an arbitrary or capricious manner 5. rule violates an individuals constitutional rights 6. rule challenged by the plaintiff violates an existing law
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1. Comply with a contract if one exists 2.Compensate agent for his/her services 3.Reimburse agent for any expenses incurred while acting on the principal’s behalf
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under law of agency, the principal owes the agent certain duties, what are these duties
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Sport Broadcasting Act of 1961
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exempts major professional sports leagues national television deals from antitrust liability in pooling their TV rights as a league
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Principal and Interest
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when organizations borrow, they are legally obligated to pay back ______ plus ________
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Competitive balance
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notion that the outcome of a competition is uncertain and thus provides greater entertainment value for spectators
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Ethical Dilemma
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practical conflict involving more or less equally compelling values or social obligations
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Codes of Conduct
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recommendation from the ethical decision making model is to consult an organizations….
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Scientific Management and Human Relations Movement
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Two of the earliest phases used in development of management theory are:
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People
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Sport managers need to be able to organize and work with _______
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Manager
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Every sports manager needs to understand the basics of being a __________ in the 21st century
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Participative Decision Making
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involves employeesor membersw of the organization in the actual decision making process
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Marketing Mix
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Controllable variables the company puts together to satisfy a target group are referred to as…
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Leading
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function of management process that requires the manager to take on a leadership role and manage any difference
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Managers concern with the human component of employees
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current management theory stresses the concepts of employee involvement, employee empowerment and _______
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Spalding
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first company to capatilize on the term official with regard to a professional sport product was
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Roone Arledge
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refused to let owners or leagues approve the announcers instituted more cameras, varied the camera angles, video highlights took the fan to the game not the game to the fan
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Target Marketing
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group of consumers to whom the product is marketed
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Promotion
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Advertising, personal selling, publicity, sales promotion all functions of:
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Communication Skills
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Must master what to be succesful
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Segmentation
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identifying subgroups of the overall marketplace based on factors such as age or income level
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Ambush Marketing
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turning a parking garage in proximity to the 1996 Atlanta Olympic village into a min Nike-Town, Nike was engaged in what
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Human Relations Movement
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Management Theory focusing on the behavior and motivations of people in the workplace
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Planning
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Continuous process that involves establishing organizational mission statements, goals, objectives, tactics, rules, and evaluation
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Honesty and Inclusion
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Two themes that run through this chapters examination of sport organizations
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Steps involved in recruiting & selecting right person for getting a job
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advertising the position, reviewing completed applications, choose qualified people for the interview process, checking references, and selecting “best fit” person for the job
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Decision Making Process
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1. Problem Statement/ framing the problem 2. Generating alternatives 3. Evaluate alternatives 4. Select best alternatives
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Athens
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Modern Olympic Games in 1896 held in…
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Modern Olympic Games
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club structure also foundation for this..
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Memberships
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loyalty to sports clubs was developed by
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Entertained
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Bill Veeck believed & operated under the philosophy that fans came to the ballpark to be..
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Golf
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Mark McCormack’s sports marketing agency, IMG, began with players of:
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Aftermarketing
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customer retention activities demonstrating care and concern for the customer following a purchase
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Reservation System
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practice of binding a professional baseball player to his ball club
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Planning, Organizing, Leading, Evaluation
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functional areas of management that have been used to explain and prepare managers for various activities they get involved in..
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Walter O’ Malley
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baseball industry professional involved with initial discussions of developing sport management as academic field
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Motivating
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_______ employees on a daily basis is a constant challenge to any sport manager
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Sport Management Structure
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structures that help managers organize and run sports
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National Association of Professional Baseball Players
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first organized group of professional baseball players
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Database marketing
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sponsor company to offer free merchandise in exchange for filling out personal info, such as name, address, and demographics on a specialized index card
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Harness Racing
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first sport to use sport management principles in the US
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Brooklyn Dodgers
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Walter O’ Malley worked for?
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Creating Demand
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marketers job boils down to one thing which is…
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Human Relations
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______ movement is significant in that it changed management thinking to focus on the behavior of people and human components in workplace rather than on the scientific approach to performing a task
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Pierre de Coubertin
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One of the initiators behind the International Athletic Congress
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Product extensions
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sport marketer has very little control over their core product which has led entrepreneurs like Bill Veeck to focus on
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ABC’s Monday Night football Broadcast
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earliest evolutionary change in sports broadcasting from factual reporting to sports entertainment seen within
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Organizing
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Management determines what types of jobs need to be performed and who will be responsible for doing those jobs during the ________ function
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Jockey Clubs
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Sport management originated in what thoroughbred racing
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William Hubert
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Founded the National League
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Fan Identification
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personal commitment and emotional involvement customers have with a sport organization
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Emotional Intelligence
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refers to the ability of workers to identify and acknowledge emotions when they occur and instead of having an immediate emotinoal response to take a step back allowing rational thought to influence their influences
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Relationship Marketing
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aim of building mutually satisfying long term relations with key parties- customers, supplies, distributors in order to earn and retain their business
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Cricket and Boxing
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What other sports developed ,managment structures similar to jockey clubs
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Lack of aristocratic tradition
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Thoroughbred racing in the early US failed to gain popularity because
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Diversity
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Under representation of women, monorities, and people with disabilities in the sport industry is an important issue for sport managers who value _______ in the workplace
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Ohio University
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University with the first sport management program
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Empowerment
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refers to encouragement of employees to use their initiative and make decisions with area of operations
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Jockey Club
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Group of noble patrons in Newmarket established this
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Evaluating
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involves measuring and ensuring progress toward organizational objectives
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Products, Services and Entities
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Sports marketing includes marketing of
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Delegation
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process which involves assigning responsibilty and accountability
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Formal and Informal
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Sport organizations like all organizations have two types of leaders
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Bill Veeck
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emphasis on product extensions and the development of team sport promotional strategy
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England
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Jockey club concept originated in which nation
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Psychographic Characteristics
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behaviors and preferences like an individuals beliefs, opinions, lifestyle, and habits are considered by marketers as…

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