question

protects employee from discrimination on the basis of age for anyone of any age, except certain public safety personnal and top level managers

answer

Age Discrimination in Employment Act

question

Biggest distinctions between moral decisions and ethical decisions is an...

answer

Extensive Ramification of immoral choices

question

process of making a correct and fair decision

answer

Ethical Reasoning

question

The answer athletes respond with when asked why he or she strives to win

answer

Because thats what sports are about

question

due to increase in ticket prices in all leagues in recent years

answer

Growing popularity in sport

question

similar to regular decision making process but there is a given structure to follow when making an ethical decision

answer

Ethical Decision Making

question

Sport managers need to be aware of ________ & ________ in the sport workplace

answer

Morality and Ethics

question

Constrain all franchises to spend the same amount on payroll

answer

Hard Salary Cap

question

An example of this would be athletes giving an honest effort whenever they compete

answer

Moral Principle

question

Law used to protect against ambush marketing

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Lanham Act

question

______ like ethics, is concerned with values guiding behavior

answer

Morality

question

leagues can borrow less expensively than can individual teams

answer

NFL,NBA,MLB all maintain "Credit Facilities" because

question

argues what is moral depends on situation

answer

Relativism

question

fundamental baseline values dictating appropriate behavior within a society

answer

morals

question

anything that an organization owns that can be used to generate furure revenues

answer

Assets

question

financial success of an organization is ultimately dependant on

answer

Profits

question

female coaches that don't get paid the same as male coaches filed for ______

answer

Equal Pay Act

question

a tort that allows a plaintiff to sue a superior for the negligent acts of a subordinate

answer

Vicarious Liability

question

financial statement measures the financial performance of an organization over a specified time period usually a year

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Income Statement

question

what is essemtial in scientific research but not in sport since something called "Faking out" is acceptable

answer

Honesty

question

to be effective, discipline must meet what two criteria

answer

Meaningful and Enforcable

question

owners use own money to invest in firm

answer

Equity

question

argues that moral precepts are universal, that is applicable to all circumstances

answer

absolutism

question

concept of _________ is best single measure of industries impact

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aggregate market value of firms in industry

question

stadium construction projects are often financed with

answer

bonds

question

systematic study of values guiding one decision making

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ethics

question

sport law first documented as a formally recognized specialty at

answer

1972 Boston College professor Robert Berry

question

area of law left indelible mark on the structure and nature of labor relations in professional sport leagues

answer

Antitrust Law

question

Academic discussions of morality often start with a discussion of _______ versus _______

answer

Absolutism and Relativism

question

Generally accepted so broadly within a community that they are considered self-evident and largely go unquestioned

answer

Moral Values

question

An athlete challenging a drug test on the grounds that it is unreasonable search and seizure would attempt to prove to the court that

answer

Urine or blood may constitute as a search and the testing a seizure

question

1. rule violates public policy b/c its fraudulent or unreasonable 2. rule exceeds scope of the athletic associations authority 3. athletic association breaks one of its own rules 4. rules is applied in an arbitrary or capricious manner 5. rule violates an individuals constitutional rights 6. rule challenged by the plaintiff violates an existing law

answer

Reasons for judicial review to be overturned

question

under law of agency, the principal owes the agent certain duties, what are these duties

answer

1. Comply with a contract if one exists 2.Compensate agent for his/her services 3.Reimburse agent for any expenses incurred while acting on the principal's behalf

question

exempts major professional sports leagues national television deals from antitrust liability in pooling their TV rights as a league

answer

Sport Broadcasting Act of 1961

question

when organizations borrow, they are legally obligated to pay back ______ plus ________

answer

Principal and Interest

question

notion that the outcome of a competition is uncertain and thus provides greater entertainment value for spectators

answer

Competitive balance

question

practical conflict involving more or less equally compelling values or social obligations

answer

Ethical Dilemma

question

recommendation from the ethical decision making model is to consult an organizations....

answer

Codes of Conduct

question

Two of the earliest phases used in development of management theory are:

answer

Scientific Management and Human Relations Movement

question

Sport managers need to be able to organize and work with _______

answer

People

question

Every sports manager needs to understand the basics of being a __________ in the 21st century

answer

Manager

question

involves employeesor membersw of the organization in the actual decision making process

answer

Participative Decision Making

question

Controllable variables the company puts together to satisfy a target group are referred to as...

answer

Marketing Mix

question

function of management process that requires the manager to take on a leadership role and manage any difference

answer

Leading

question

current management theory stresses the concepts of employee involvement, employee empowerment and _______

answer

Managers concern with the human component of employees

question

first company to capatilize on the term official with regard to a professional sport product was

answer

Spalding

question

refused to let owners or leagues approve the announcers instituted more cameras, varied the camera angles, video highlights took the fan to the game not the game to the fan

answer

Roone Arledge

question

group of consumers to whom the product is marketed

answer

Target Marketing

question

Advertising, personal selling, publicity, sales promotion all functions of:

answer

Promotion

question

Must master what to be succesful

answer

Communication Skills

question

identifying subgroups of the overall marketplace based on factors such as age or income level

answer

Segmentation

question

turning a parking garage in proximity to the 1996 Atlanta Olympic village into a min Nike-Town, Nike was engaged in what

answer

Ambush Marketing

question

Management Theory focusing on the behavior and motivations of people in the workplace

answer

Human Relations Movement

question

Continuous process that involves establishing organizational mission statements, goals, objectives, tactics, rules, and evaluation

answer

Planning

question

Two themes that run through this chapters examination of sport organizations

answer

Honesty and Inclusion

question

advertising the position, reviewing completed applications, choose qualified people for the interview process, checking references, and selecting "best fit" person for the job

answer

Steps involved in recruiting & selecting right person for getting a job

question

1. Problem Statement/ framing the problem 2. Generating alternatives 3. Evaluate alternatives 4. Select best alternatives

answer

Decision Making Process

question

Modern Olympic Games in 1896 held in...

answer

Athens

question

club structure also foundation for this..

answer

Modern Olympic Games

question

loyalty to sports clubs was developed by

answer

Memberships

question

Bill Veeck believed & operated under the philosophy that fans came to the ballpark to be..

answer

Entertained

question

Mark McCormack's sports marketing agency, IMG, began with players of:

answer

Golf

question

customer retention activities demonstrating care and concern for the customer following a purchase

answer

Aftermarketing

question

practice of binding a professional baseball player to his ball club

answer

Reservation System

question

functional areas of management that have been used to explain and prepare managers for various activities they get involved in..

answer

Planning, Organizing, Leading, Evaluation

question

baseball industry professional involved with initial discussions of developing sport management as academic field

answer

Walter O' Malley

question

_______ employees on a daily basis is a constant challenge to any sport manager

answer

Motivating

question

structures that help managers organize and run sports

answer

Sport Management Structure

question

first organized group of professional baseball players

answer

National Association of Professional Baseball Players

question

sponsor company to offer free merchandise in exchange for filling out personal info, such as name, address, and demographics on a specialized index card

answer

Database marketing

question

first sport to use sport management principles in the US

answer

Harness Racing

question

Walter O' Malley worked for?

answer

Brooklyn Dodgers

question

marketers job boils down to one thing which is...

answer

Creating Demand

question

______ movement is significant in that it changed management thinking to focus on the behavior of people and human components in workplace rather than on the scientific approach to performing a task

answer

Human Relations

question

One of the initiators behind the International Athletic Congress

answer

Pierre de Coubertin

question

sport marketer has very little control over their core product which has led entrepreneurs like Bill Veeck to focus on

answer

Product extensions

question

earliest evolutionary change in sports broadcasting from factual reporting to sports entertainment seen within

answer

ABC's Monday Night football Broadcast

question

Management determines what types of jobs need to be performed and who will be responsible for doing those jobs during the ________ function

answer

Organizing

question

Sport management originated in what thoroughbred racing

answer

Jockey Clubs

question

Founded the National League

answer

William Hubert

question

personal commitment and emotional involvement customers have with a sport organization

answer

Fan Identification

question

refers to the ability of workers to identify and acknowledge emotions when they occur and instead of having an immediate emotinoal response to take a step back allowing rational thought to influence their influences

answer

Emotional Intelligence

question

aim of building mutually satisfying long term relations with key parties- customers, supplies, distributors in order to earn and retain their business

answer

Relationship Marketing

question

What other sports developed ,managment structures similar to jockey clubs

answer

Cricket and Boxing

question

Thoroughbred racing in the early US failed to gain popularity because

answer

Lack of aristocratic tradition

question

Under representation of women, monorities, and people with disabilities in the sport industry is an important issue for sport managers who value _______ in the workplace

answer

Diversity

question

University with the first sport management program

answer

Ohio University

question

refers to encouragement of employees to use their initiative and make decisions with area of operations

answer

Empowerment

question

Group of noble patrons in Newmarket established this

answer

Jockey Club

question

involves measuring and ensuring progress toward organizational objectives

answer

Evaluating

question

Sports marketing includes marketing of

answer

Products, Services and Entities

question

process which involves assigning responsibilty and accountability

answer

Delegation

question

Sport organizations like all organizations have two types of leaders

answer

Formal and Informal

question

emphasis on product extensions and the development of team sport promotional strategy

answer

Bill Veeck

question

Jockey club concept originated in which nation

answer

England

question

behaviors and preferences like an individuals beliefs, opinions, lifestyle, and habits are considered by marketers as...

answer

Psychographic Characteristics

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