question

What is project management?

answer

The ability to manage a temporary endeavor to create a unique product or service—on time and within budget

question

All of the following are project management process groups except for which one? A - Initiating B - Planning C - Implementing D - Monitoring and controlling

answer

Implementing

question

You are a project manager in your organization and would like to present a project to management. What organizational component is most likely to review your project to determine if it is worthy of investment? Project sponsor Functional management Program managers Portfolio review board

answer

Portfolio Review Board

question

Why must you interview the project decision makers before starting the project? To detail the budget of the project To determine the project results To gain their support and trust To determine the project completion date

answer

To determine the project results

question

What is the purpose of the project charter? To launch the project team To identify the project manager To assign a budget to the project To authorize a project

answer

To authorize a project

question

You are the project manager for your organization, and management has presented a new project to you. This project requires that you adhere to several government regulations for the project deliverable. In this instance, what are the government regulations considered? Scope Requirements Assumptions Standards

answer

Requirements

question

Marci is a project manager in her organization and she is collecting requirements for a new project. She is working with Frances, an end user, to see how Frances is using the current software that Marci's project deliverable will replace. Marci asks Frances questions as she works, stops Frances to explore the purpose behind the software activities, and quizzes Frances on each step of the software activity. What is Marci doing in this instance? Gathering project requirements Exploring the learning curve Cross training Active observation

answer

Active observation

question

You are helping to create the project charter. One of the elements you need to include is the high-level risks in your project. Which one of the following is the best definition of a risk?

answer

An uncertain event or condition that can have a negative or positive effect on the project

question

Management has asked that you hire a moderator for a new focus group. What is a focus group? An interview process for elective team members An interview process by the team members to determine the success of a project manager A sampling of users affected by the proposed technology A sampling of management affected by the proposed technology

answer

A sampling of users affected by the proposed technology

question

Why can a focus group be counterproductive? The participants may not understand the technology. The management involved may not like the technology being implemented. The participants may focus on the problems of the old technology rather than the goals of the project. Team members may have political agendas against the project manager.

answer

The participants may focus on the problems of the old technology rather than the goals of the project.

question

A project manager would like to use an anonymous tool to gain a consensus on the needs of the project. Which tool is the project manager likely to use? A survey on an intranet site The Delphi Technique An e-mail message to all users within the organization A Monte Carlo simulation

answer

The Delphi Technique

question

You are working with management to evaluate and understand their goals for a new technical project you'll be leading. You want to use the SMART approach in your assessment of the project goals. What does SMART mean?

answer

Specific, measurable, achievable, relevant, time-bound

question

You are working with Sarah on developing a project charter for a new project. All of the following elements should be include in the project charter except for which one? Key project deliverables High-level milestones Stakeholders Company mission statement

answer

Company mission statement

question

You are working with your project team and management to determine how long the project will take. One of your team members suggests padding all of the activities by 10-20 hours to ensure there's enough time in case there are problems with the work. You disagree with this idea. Why? Law of Diminishing Returns Moore's Law Parkinson's Law Pareto's Law

answer

Parkinson's Law

question

What is the primary difference between a project and operations?

answer

Projects are temporary and operations are ongoing.

question

You are an IT project manager for the UYQ Organization and are working on a new project to create new software for manufacturers. You are just starting to work on the intent of the project, the high-level goals, and the opportunity for the organization to formulate a document that links the project objectives to the business needs. What type of document are you creating?

answer

The Concept Definition Statement

question

Jane is the project manager for her organization. She is preparing the business case and identifying the business goals and objectives for an identified problem that a project may solve. Jane is comparing two different applications for performance, cost, scalability, and the expected time for the end users to learn the software applications. What tool is Jane using as part of her creation and documentation of the business goals and project objectives?

answer

Benchmarking

question

What research technique breaks down large problems into smaller, manageable components?

answer

Functional decomposition

question

Mark is the project manager of the BGH Project. This project doesn't have much time for planning, as the project customer is urgent for a solution to be implemented. Mark has a limited amount of time to complete the research for the solution. When time is of the essence, what can a project manager do to increase research productivity?

answer

Delegate the research topics among team members.

question

Gary is the business analyst for his organization, and he's created a proposed solution for the company to implement. Management has asked you to create a feasibility study based on Gary's findings. What is a feasibility study?

answer

A plan based on the project research

question

Of the following, which topic is not usually included in a feasibility study? Executive summary Market research Defined business problem Assumptions used in the study

answer

Market Research

question

You are the project manager for the JHW Organization. Management has come to you with a proposed solution to standardize all workstations and laptops in your organization. They would like you to first complete a feasibility study for the solution with a focus on the total cost of the project implementation. You agree but insist that you should also address the users of the project that will be affected by the change the project will create. Why must a project manager address the users impacted by the technology in a feasibility study? To determine their willingness to use the product To determine how many users will use the product To determine the downtime caused by the product To determine the validity of changing or adding technology

answer

To determine the downtime caused by the product

question

Why should a project manager demonstrate return on investment (ROI) in the financial obligation portion of a feasibility study?

answer

He should include ROI to demonstrate the validity of the project.

question

You are the IT project manager for your organization. Several projects being initiated in your organization have large financial requirements, entail extensive usage of human resources, and require access to network facilities. You suggest that project priority be established. What is project priority?

answer

It is the ability of a project manager to determine which project is the most valuable to an organization.

question

A new project has been launched by Shelly Dere, the project sponsor. Shelly insists that the project manager have total autonomy over the project decisions, but Shelly will retain the control of the project budget. What is the goal of a project sponsor?

answer

To increase profits through the project led by the assigned project manager

question

Complete this sentence: In order to complete successful planning, the project manager must know ______________________?

answer

The requirements the project must satisfy

question

What is project portfolio management?

answer

It is the management and selection of which projects will be engaged, allowed to continue, or stopped based on conditions within the organization or project.

question

Percy is the project manager of a large project that spans three countries. The project team is operating as a virtual team. There have recently been some arguments among the project team members over the technical implementation of the project. What causes internal conflicting IT projects?

answer

Lack of communication

question

Of the following, which is the best solution two project managers can take to resolve conflicting projects?

answer

The project managers from both projects should meet and determine if a solution can be reached between them.

question

Which solution would allow project managers to disseminate information among projects quickly and easily?

answer

An intranet project page should be created for all project manageers.

question

Which of the following includes a brief definition of the scope or statement of work, defined deliverables, a list of associated activities, and a list of milestones?

answer

WBS Dictionary

question

What is a companion document to the WBS.

answer

WBS Dictionary

question

What does the the WBS dictionary describes?

answer

Deliverables Acceptance criteria Quality requirements Time estimates and milestones Cost estimates Contract information (if applicable) Responsible individual or department

question

Project Communications Management knowledge area focuses on which of the following processes?

answer

Identify Stakeholders Plan Communications Report Performance Distribute Information Manage Stakeholder Expectations

question

You now need to finalize a meeting on what went right or wrong in the project. What is the meeting typically called?

answer

Project post-mortem

question

What is it called when your estimation is based on the parameters from a previous activity?

answer

Analogous

question

What is bottom-up cost estimating?

answer

estimating the cost of individual work packages or schedule activities with the lowest level of detail. The detailed cost is rolled up (or summarized) to higher levels for total project estimates.

question

You are the project manager for a project that will develop in-house software used to monitor computer parts inventory. Your project sponsor asks that you begin working on the WBS. What is a WBS?

answer

A decomposition of the project scope

question

You are the project manager for the NQQ Project. You have been working with the project team to create the WBS and have now decomposed the project down to work packages. What is a work package?

answer

The smallest decomposed object in the WBS

question

You are working with your project team to decompose the project scope down the work packages. Some of the project team members are concerned that you'll want to subdivide the deliverables to a very granular level rather than trust the project team to do their work. You assure them that this won't happen, as you're using the 8/80 Rule. What is the 8/80 Rule?

answer

A heuristic that says a task should not last more than 80 hours or less than 8 hours

question

Gary is the project manager of a small project for his organization. You are serving as a project management consultant to this project. Gary tells you that because his project is so small, he doesn't feel the need to create a WBS. You tell Gary that it's in the project's best interest for him to follow through and create the WBS. Why must Gary and the project team create a WBS?

answer

The creation of the WBS ensures that all of the project deliverables are fully identified and decomposed so that the necessary resources may be obtained and assigned to the work.

question

You are implementing a small network and would like to create a WBS. Todd, your assistant, does not want to create a WBS for such a small project. Why should you create a WBS for every project?

answer

To ensure the project is complete and whole at finish

question

You are the project manager for your organization and are reviewing the requirements for your new project. The business analyst has completed the requirements and is consulting with you on what each requirement is and why it's important to the project stakeholders. You would like to create a table that maps each requirement, its characteristics, when the requirements will be created, and other information. What type of a table would you like to create?

answer

Requirements traceability matrix

question

You are the project manager for your organization, and you and the project team are creating your WBS for a software development project. You are mapping the WBS to phases within your project. Of the following, which one is the end result of a phase that can help in the WBS creation?

answer

Milestones

question

All of the following components are part of the scope baseline except for which one?

answer

Project charter

question

You are the project manager for your organization and are working with your project team to create the project scope statement. Part of the scope statement is to define the constraints and assumptions that you must work with in the project. Which one of the following is an example of a project assumption?

answer

Interoperability of the software and existing hardware

question

What is the name of the numbering sequence a project manager can use to identify the components of a WBS?

answer

Code of accounts

question

Sally is the project manager for the NAA Project in her organization. She is about to create the WBS based on the approved project scope for her project. She would like to include several key stakeholders in the creation of the WBS. What is the primary benefit of including the stakeholders in the WBS creation process?

answer

Including stakeholders helps to promote shared ownership of the project.

question

Which one of the following is not needed when creating a WBS?

answer

A preferred sequence of project activities

question

You are the IT project manager for a project to install a new mail server. Which of the following best describes the best approach to creating the WBS?

answer

Work with the project team and the key stakeholders to create the WBS.

question

One of your primary concerns with the project scope is that the stakeholders may add requirements once the project is in motion. Why should the project scope be guarded against even simple additions?

answer

Additions, even simple ones, can greatly impact the success of a project.

question

What should signify the end of each phase?

answer

A definite deliverable result

question

You are the project manager for your organization. Management has asked that you create a detailed cost estimate for a new solution they'd like you to implement. What type of project estimating must account for every expense within a project before the work begins?

answer

Bottom-up estimating

question

You are the project manager of the JHN Project. You have estimated the project will cost $129 for each unit installed. There are 1,200 units on this project. What type of estimate is this?

answer

Parametric estimating

question

Harry is the project manager for his organization. Elizabeth, his manager, has asked that Harry create a bottom-up cost estimate for a new project. What is a bottom-up cost estimate?

answer

The process of creating a detailed estimate for each work package in a WBS

question

You are the project manager for your organization. Your current project is similar to a project you finished recently for your organization. You decide to base the current project cost estimate on the previous project. What type of cost estimating are you using in this instance?

answer

Analogous

question

What should a project manager do to an IT implementation to accurately predict the total cost of the project?

answer

Divide the project into phases and assign a dollar amount to each phase.

question

What is a fully burdened workload?

answer

It is the prediction of the number of hours required by staff to complete each phase of the project.

question

Why should an IT project manager use most likely, optimistic, and pessimistic scenarios when calculating the time required for a task?

answer

The most likely, optimistic, and pessimistic scenarios allow an IT project manager to predict the average time expense required to complete a task.

question

Ronald is the project manager for his organization and is completing a project for a customer. Ronald and his project team have completed the project scope, and they could turn the project deliverables over to the customer and close the project, but they still have $12,500 in the project budget. Ronald decides to add some features to the software that would make the software better and to consume the remaining budget. This scenario is an example of which term?

answer

Gold plating

question

You are the project manager for your organization, and you'll need to procure servers and workstations from the vendor. You'd also like the vendor to install the operating system on each of the workstations based on an image you've created. In your procurement process, you've specified that the vendor must provide a fixed quote for the work. What is a primary advantage of an IT project manager requiring a vendor to deliver a fixed quote?

answer

It allows the project manager to incorporate the quote into a proposed budget.

question

What is the budget at completion (BAC)?

answer

It is the amount of the total project before the project is done.

question

You are the project manager for your organization. Management has asked that you use PERT for estimating the time it takes to complete the project. Using PERT, what time would you record for an activity that has an optimistic time of 25 hours, a most likely time of 44 hours, and a pessimistic time of 76 hours?

answer

46 hours

question

What is the equation for pert

answer

Pessimistic+Optimistic+(4Most Likely)/6

question

What is the difference between a three-point estimate and a PERT estimate?

answer

PERT uses a weighted average of the most likely, whereas the three-point estimate is really just an average of all three estimates.

question

You are the project manager for your organization and are trying to determine if you should buy or build a solution. You've determined that your project team could build the solution for $23,500 and the monthly maintenance on the solution will be $1,200. A vendor reports that they can build the solution for $17,000 but the monthly maintenance fee with the vendor will be $1,800. Should you buy or build this solution?

answer

Buy the solution if you'll keep it less than 11 months.

question

You are the project manager of a project to install 8,500 workstations in an organization. You have estimated that the optimistic cost of the labor for each workstation will be $99, the most likely cost will be $149, and the worst-case cost for each workstation will be $225. What cost will you record for your cost estimate per workstation?

answer

$158

question

What is the formula for the 3 point approach?

answer

Average of optimistic, most likely and worst case

question

Which one of the following is an example of an estimate using a parametric model?

answer

There are 7,100 network drops, and each drop will cost $175.

question

What is bottom-up estimating?

answer

Bottom-up estimating requires the project manager to account for all expenses within the project to arrive at a grand total for the project.

question

What is parametric estimating?

answer

Determined by identifying the unit cost or duration and the number of units required for the project or activity in the WBS.

question

You are the project manager for your organization and are creating the project schedule. You know that a project schedule is composed of all the following components except for which one?

answer

The budget for the project

question

John is the project manager for his organization, and he's creating the project management plan. He is reviewing the project scope baseline with his project team so that they'll understand the requirements and direction of the project. Which of the following is the correct definition of the project scope baseline?

answer

It is the combination of the project scope statement, the WBS, and the WBS dictionary.

question

You are the project manager for your organization, and you're creating with your project team the project management plan. Which project management plan defines how the project deliverables will be inspected by the project team?

answer

Quality management plan

question

Which project management plan defines integrated change control?

answer

Scope management plan

question

You are the project manager for your organization. Management has approved the project scope, and they've asked you and your project team to begin creating a project network diagram. What is a project network diagram?

answer

A sequential mapping of the project work

question

You are the project manager for your organization, and you're working with your project team to create the WBS. You and the project team are examining each deliverable of the project and are subdividing the deliverables into smaller elements. Once you've created the WBS, what document can you create next in your project planning?

answer

Activity list

question

You and the project team have identified the critical path and are now reviewing the available float in your project network diagram. All of the following statements about float are incorrect except for which one?

answer

Float is the amount of time an activity can be delayed without causing the project to be late.

question

You are the project manager for your organization and have been assigned a new project team. Many of the project team members haven't worked with each other before, so you elect to do some team building exercises to help the team learn and trust one another. What project management plan defines this process of team development?

answer

Project human resource plan

question

What law states that work will expand to fill the amount of time allotted to it?

answer

Parkinson's Law

question

You are the project manager of a web server and web site upgrade. You have assigned Mark the task of creating the web pages and Janice the task of developing the web pages. Mark and Janice can begin work on their assigned tasks at the same time. What type of relationship do these tasks have?

answer

SS

question

Phil is the project manager of a network upgrade. All of the client workstations are to be replaced, and this task has been assigned to Steve, Harry, and Beth. Once the physical workstations are in place, Sam will release an automated script to deploy an operating system to each of the new workstations. What type of relationship best describes these two tasks?

answer

FS

question

You are the project manager of the NHQ Project and are working with your team to create risk responses. One risk, managing an electrical component in your project work, is deemed too dangerous to handle internally, so you and the project team elect to hire a vendor to manage this portion of your project. What type of risk response is this?

answer

Transference

question

Why should a project manager avoid assigning specific dates to tasks when at all possible during the creation of the network diagram?

answer

Tasks assigned to dates do not consider both successor and predecessor tasks.

question

You are the project manager for your organization and are about to begin the procurement process. You have decided that you want the vendor to provide a fixed price for the materials your project will need. You create the SOW for the work. What other document should you send to the vendors?

answer

IFB

question

What is an IFB

answer

Invitation for Bid

question

Why must lag times be scheduled between tasks in a project network diagram?

answer

Lag times allow other events to be completed before successor tasks can begin.

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