PMP – Human Resource Management – Flashcards

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question
HR - Whose responsibility is it to improve team members' competencies? 303
answer
Project Manager
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HR - Which PROCESS group is the HR Management done? 303
answer
EXECUTING PROCESS GROUP
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HR - Projects are planned by the team or the project manager? 303
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Project Manager
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HR - Does the Project Manager have to conform to resource availability? 303
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YES
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HR - Are team building activities formally or informally planned? 303
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Formally
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HR - Are team building activities required as part of project management? 303
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Yes
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HR - Does the Project Manager have to track team member performance? 303
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Yes
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HR - Which PROCESS does 'determine team', 'determine all roles and responsibilities', 'go back -- iterations', 'finalize the (how to execute and control) parts of all management plans' and 'develop final PM plan and performance baseline that are realistic' fall into?
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PLANNING PROCESS GROUP
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HR - Which PROCESS does 'request changes', 'acquire final team', 'evaluate team and project performance', 'hold team-building activities', 'give recognition and rewards', 'use issue logs' and 'facilitate conflict resolution' fall into? 304
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EXECUTING PROCESS GROUP
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HR - Do any activities take place in the INITIATING, MONITORING & CONTROLLING and CLOSING processes? 304
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NO
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HR - Do human resource responsibilities increase as the size of the project team increases? 305
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YES
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HR - Do any activities take place in the PLANNING and EXECUTING processes? 304
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YES
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HR - Which process does "Develop Human Resource Plan" fall into? 305
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PLANNING PROCESS GROUP
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HR - Which process does "Acquire Project Team" fall into? 305
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EXECUTING PROCESS GROUP
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HR - Which process does "Develop Project Team" fall into? 305
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EXECUTING PROCESS GROUP
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HR - Which process does "Manage Project Team" fall into? 305
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EXECUTING PROCESS GROUP
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HR - What is the role of the PROJECT SPONSOR/INITIATOR at the INITIATING PROCESS? 306
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(INITIATING) *One who provides financial resources for the project/provides funding. *Project stakeholder *Voice of the project *Gathers support *Ensures buy-in *Determines priorities *May dictate milestones, key events or project end date *Gives the project manager authority *Sets priorities between projects *Guides the process to get project approved.
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HR - What is the role of the PROJECT SPONSOR/INITIATOR during the PLANNING PROCESS? 306
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*Provides the project team with time to plan. *May review the WBS *Supplies lists of risks *Determines reports needed *Provides expert judgment *Helps evaluate trade-offs during crashing, fast tracking and reestimating *Approves the final PM plan
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HR - What is the role of the PROJECT SPONSOR/INITIATOR during the EXECUTING and M&C PROCESS? 307
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*Protects project from outside influences and changes *Enforces quality policies *Provides expert judgment *Helps evaluate trade-offs during crashing, fast tracking and reestimating *Resolves conflicts beyond PM's control *Approves or rejects changes (or proxy ie CRB) *May direct that a quality assurance review be performed *Clarifies scope questions *Works with the PM to monitor progress
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HR - What is the role of the PROJECT SPONSOR/INITIATOR during PROJECT CLOSING PROCESS? 307
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*Provides formal acceptance of deliverables *Supports the collection of historical records from past projects
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HR - What is the role of the TEAM? 307
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*Complete the work on the project *Help plan what needs to be done by creating the WBS *Create time estimates for work packages or activities *During E and M&C, complete work packages *Look for deviations in the project *Identify and involve stakeholders *Identify requirements *Identify constraints and assumptions *Create the WBS *Decompose work packages *Help identify dependencies between activities *Provide time and cost estimates *Participate in the risk mgmt process *Comply w/quality and comm. plans *Enforce ground rules *Execute the PM plan *Attend project team meetings *Conduct process improvement *Recommend changes to project *Include corrective actions
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HR - What is the role of the STAKEHOLDERS? 308
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*Creation of project charter (maybe) *Creation of project scope statement (maybe) *PM plan development *Approving project changes *Being on the CRB *Verifying scope *Identifying constraints *Identifying requirements *Risk Management *Risk Response Owners (maybe)
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HR - What is the role of the FUNCTIONAL MANAGER? 309
answer
*Assign specific individuals to the team *Negotiate w/the PM regarding resources *Participate in the intial planning until work packages are assigned *Provide SME *Approve final schedule during schedule deployment *Approve the final PM plan during the PM plan development *Recommend changes to the project, including corrective actions *Manage activities that happen within their functional area *Assist with problems related to team member performance *Improve staff utilization
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HR - What is the role of the FUNCTIONAL MANAGER in a matrixed organization? 309
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The functional manager shares responsibility to direct the work of individuals with the PM.
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HR - What is the role of the FUNCTIONAL MANAGER in a projectized organization? 309
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The project manager does all of the directing.
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HR - What is the role of the PROJECT MANAGER? 310-311
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*Managing the project to meet project objectives. *Is assigned no later than the INITIATING phase *Is in charge of the project but no necessarily the resources. *Does not have to be a technical expert. *Influences the project team and atmosphere in which the team works by *Ensures professional interactions *Coordinates interactions between the project and key stakeholders *Leads planning efforts *Identifies dependencies between activities *Must realize that an unrealistic schedule is his or her fault and know how to handle those situations *Determines and delivers required levels of quality *Assist team during project executing *Determines need for change requiests *Maintains control of project by measuring performance and determine if changes are needed *Uses metrics to see variances and trends in project work *Works with team members to resolve variances *Keeps team members focused on risk mgmt and possible responses *Develops tiime and cost reserves for the project *Must have the authority and accountability necessary to accomplish the PM work *Must say "no" when necessary *Is the only one who can integrate the project components into a cohesive whole that meets the customer's needs *Spends more time being proactive than delaing with problems (reacting) *Is accountable for project success or failure *Performs project closing and end of each phase and for the project as a whole *Performs or delegates activities *Applies project management knowledge and uses personal and leadership skills to achieve project success
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HR - What is the role of the PORTFOLIO MANAGER? 312
answer
*Managing various projects or programs that may be largely unrelated to each other *Ensuring selected projects provide value to the organization *Working with senior executives to gather support for individual projects *Getting the best return from resources invested
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HR - What is the role of the PROGRAM MANAGER? 312
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*Managing related projects to achieve results not obtainable by managing each project separately *Ensuring selected projects support the strategic goals of the organization *Providing oversight to adjust projects for the program's benefit *Guiding and supporting individual project manager's efforts
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HR - Who is the key person that would resolve two project team members having a disagreement? 313
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Team Members
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HR - Who is the key person that would resolve a change to the overall project deliverable? 313
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Sponsor
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HR - Who is the key person that would resolve when a functional manager is trying to pull a team member off the project to do other work? 314
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Team Members
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HR - Who is the key person that would resolve when a PM would not have the authority to get things done? 314
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Sponsor
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HR - Who is the key person that would resolve when there are not enough resources on the project? 314
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Sponsor / Functional Manager
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HR - Who is the key person that would resolve when the team is unsure of what needs to happen when? 314
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Project Manager
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HR - Who is the key person that would resolve when an activity needs more time and "will" cause the project to be delayed? 314
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Sponsor
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HR - Who is the key person that would resolve when an activity needs more time without causing the project to be delayed? 314
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Project Manager
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HR - Who is the key person that would resolve when a team member is not performing? 314
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Functional Manager
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HR - Who is the key person that would resolve when the team is unsure of who is managing the project? 314
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Sponsor
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HR - Who is the key person that would resolve when there is talk that the project may no longer be needed? 314
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Sponsor
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HR - Who is the key person that would resolve when the sponsor provides an unrealistic project objective? 314
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Sponsor
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HR - Who is the key person that would resolve when the team is conflicted about project priorities? 314
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Project Manager
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HR - Who is the key person that would resolve when the project is behind schedule? 314
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Project Manager
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HR - Who is the key person that would resolve when a team member determines that another method is needed to complete an activity? 315
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Team
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HR - Who is the key person that would resolve when the project is running out of funds? 315
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Sponsor
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HR - Who is the key person that would resolve when additional work is added to the project that will add cost and was not identified during the risk management process? 315
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Sponsor
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HR - What are some HR responsibilities that the PM is responsible for? 315
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*Determine resources *Negotiate with resource managers for optimal available resources *Create a project team directory *Create project job descriptions for team members and other stakeholders *Make sure all roles and responsibilities on the project are clearly assigned *Understand the team members' needs for training related to their work on the project and make sure they get the training *Create formal plan covering such topics as how the team will be involved in the project and what roles they will perform - a human resources plan *Insert reports of team members' performance into their official company employment record *Send out letters of recommendation to team members and their bosses *Make sure team members needs are taken care of *Create recognition and rewards systems
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HR - What is included in a Human Resources Plan? 316 - 318
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*Enterprise Environmental Factors *Organizational Process Assets *Organization Charts and Position Descriptions *Responsibility Assigned Matrix *RACI Chart *Organizational Breakdown Structure *Position Descriptions *HR plan (includes - Staffing Mgmt Plan, Recognition and Rewards Systems, Resource Histogram)
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HR - What phase will "acquire project team" take part in? 319
answer
EXECUTING
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HR - What are the inputs to acquiring the project team? 320
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*project management plan *enterprise environmental factors *organizational process assets
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HR - What considerations should a project manager consider when acquiring a project team? 320
answer
*Knowing which resources are preassigned and confirming their availability *Negotiating for the best possible resources *Hiring new employees *Hiring resources through the contracting process from outside the performing organization - outsourcing *Understanding the possiblities and problems with using virtual teams *Managing the risk of resources becoming unavailable
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