Macquarie's approach to human resource systems differs from that of many organizations as it is not all-encompassing. Instead, it adopts an organic and developmental approach that entails recruiting the best talents from universities and graduate schools, training them on the job, and rewarding top performers handsomely. This makes it a meritocracy.
The bank's Human Resource Development (HRD) team aims to create a flexible and accommodating work environment that can assist individuals in achieving their goals. The organization's policies are designed to fit well with a flat organizational structure that allows for the cultivation of specialized skills within small, closely-connected teams that operate in areas closely related to the product-market interface. The HRM practices of world class organizations that have effectively maximized their employees' potential, as exemplified by the Michigan model, are utilized as a source of advice. Accordingly, the primary focus is on employee devel
...opment, which involves Macquarie's efforts to recruit and select exceptional talent, establish strategic directions for development programs, organize the structure of the organization to facilitate efficient delivery, establish clear development objectives, align programs to fill development gaps, employ innovative and effective methods to implement development programs, measure their effectiveness, and reduce the training cycle duration.
Macquarie reduces training cycle time by training and developing its staff for long-term company service. The company focuses on leadership development through an integrated leadership model, identifying key experiences of great leaders, monitoring communication effectiveness, and employing effective developmental programs to meet the needs of each leader type. Due to the immense diversity of environments with which Macquarie must cope, specific long-term needs cannot be predicted. Therefore, effective leaders must be able to deal well with ambiguity an
be broadly trained in all aspects of business. Macquarie's extensive succession planning and management development efforts aim at developing such leaders.
Macquarie is committed to a general manager development model and has designed planned development positions to test high-potential managers. Performance appraisals are also used to continually validate judgments of potential employees. According to a survey, first line and middle level managers perceived the bank's leadership style as more directive than consultative, which was considered appropriate for the environment. However, some who rated the leadership style as consultative believed it was not directive enough for the current situation. It is important for there to be strength and decisiveness at the top.
Macquarie's human resource department can achieve the organization's objectives by implementing innovative and comprehensive reward and recognition programs that focus on employee satisfaction, including innovative pay systems, organizational structures designed to support these programs, alignment of empowerment programs to drive satisfaction, and performance review systems to allocate rewards and recognition. Additionally, promoting teamwork can also contribute to the department's success.
To attain high standards of Human Resource Management, Macquarie bank should focus on fully integrating teamwork into the company operations, structure, and mission. The bank should employ teams as the primary means for delivering operating strategy while creating a common structure and support to ensure teams function efficiently. Additionally, developing team enabling tools and measurements is crucial. These strategies offer practical perspective insights and innovative ideas to redefine the HR department's systems and processes. Moreover, it is necessary to display the mission statement for staff to work accordingly. Encouraging employees to utilize their skills towards achieving the best should be prioritized. It is vital to view people
as human resources rather than just any other organizational resource.
The usage of these models enables the HR team to effectively execute human resource tasks such as recruitment, promotion, and appraisal. They also allow for professional implementation of employee influence, reward, and work systems within the organization. This ultimately leads to Macquarie Bank maintaining a competitive advantage over other entities in the banking industry over a prolonged period.
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