MIS Chapter 9, 10, 11 – Flashcards
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A(n) _____ is central to individuals and organizations of all sizes and ensures that information can be shared across all business functions and all levels of management to support the running and managing of a business.
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Enterprise System
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Accounts payable is an example of a(n) _____.
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Transaction Processing System
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With _____, business transactions are accumulated over a period of time for processing in a single unit.
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Batch Processing Systems
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The essential characteristic of a(n) _____ is that there is delay between an event and the eventual processing of the related transaction to update an organization's records.
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batch processing system
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With _____, each transaction is processed immediately without the delay of accumulating transactions into a batch.
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online transaction processing
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Which of the following types of processing is essential for businesses that require access to current data such as airlines, ticket agencies, and stock investment firms?
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Online transaction processing
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In the context of purchasing systems involved in the traditional transaction processing systems, when a(n) _____ arrives from a supplier, it is matched to the original order and the receiving report, and a check is generated if all data is complete and consistent.
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Invoice
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As an organization's purchasing systems generate purchase orders and the items ordered are received, information is sent to the _____ system to manage the amounts owed by the organization.
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Accounts Payable
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Up to 500
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A small and medium-sized enterprise (SME) is legally independent enterprise with _____ employees
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_____ involves capturing and gathering all data necessary to complete the processing of transactions.
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Data Collection
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Involves reentering data that was not typed or scanned correctly
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Data Correction
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In the context of enterprise resource planning (ERP) systems, the most efficient and effective ways to complete a business process are called _____.
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Best Practices
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Payroll transactions and billing are typically done via
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Batch Processing
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According to the classification of enterprise resource planning (ERP) vendors, _____ vendors target medium-sized firms with annual revenues in the $50 million to $1 billion range operating out of one or more locations.
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Tier II
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it employs a database of key operational and planning data that can be shared by all
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A key feature of an enterprise system is that:
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_____includes the planning, executing, and controlling of all activities involved in raw material sourcing and procurement, converting raw materials to finished products, and the warehousing and delivering finished product to customers
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Supply chain management (SCM)
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Manufacturing enterprise resource planning (ERP) systems follow a systemic process for developing a production plan that starts with _______ to develop an estimate of future customer demand.
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Sale Forecasting
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In a manufacturing enterprise resource planning (ERP) system, _____ refines a production plan by determining the amount of weekly or daily production needed to meet the demand for individual products.
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Demand Management
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Purchasing uses information from the _____ to place purchase orders for raw materials with qualified suppliers.
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Materials Requirement Plan
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Purchasing uses information from the _____ to place purchase orders for raw materials with qualified suppliers.
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Distribution and Accounting
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It provides documents required for FDA and environmental compliance.
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Which of the following statements is true of product lifecycle management (PLM) software?
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_____ is the use of software to assist in the creation, analysis, and modification of the design of a component or product.
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Computer-aided design
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Many business application software vendors are pushing the use of _____ for small and medium-sized enterprise (SME) to help customers acquire, use, and benefit from new technology while avoiding much of the associated complexity and high start-up costs.
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hosted software model
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Defining metrics to assess the progress of a project
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Which of the following can help avoid common causes for failed enterprise system implementations?
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Faster system start-up
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Which of these is an advantage of the hosted software model?
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The _____ stage is the second stage in the problem solving process during which alternative solutions to the problem are developed and their feasibility is evaluated.
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design
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The _____ stage of the problem solving process requires selecting a course of action.
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choice
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_____ are ones where the variables that comprise the decision are known and can be measured quantitatively.
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Structured decisions
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The performance of decision support systems is typically a function of decision quality, decision-making speed, and _____.
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problem complexity
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The most significant internal data sources for an MIS are the organization's _____.
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various TPS and ERP systems and related databases
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_____ reports are management reports that are automatically produced when a situation is unusual or requires management action.
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Exception
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A(n) _____ report is the management report that summarizes the previous day's critical activities and is typically available at the start of each workday.
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key-indicator
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The ability to _____ is a characteristic of an MIS system.
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produce only soft-copy reports
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provide easy access to financial data through use of a corporate intranet to access corporate Web pages
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The ability to _____ is a function of a financial MIS.
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A _____ is an independent business unit that is treated as a distinct entity enabling its revenues and expenses to be determined and its profitability to be measured.
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profit center
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The _____ MIS subsystems and outputs are used to monitor and control the flow of materials, products, and services through the organization.
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manufacturing
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The goal of _____ is to tie together all aspects of production, including order processing, product design, manufacturing, inspection and quality control, and shipping.
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computer integrated manufacturing
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A _____ MIS uses data gathered from both internal and external sources to provide reporting and aid decision making in areas of product development, distribution, pricing, and promotions.
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marketing
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Subsystems for the marketing MIS and their outputs help marketing managers and executives to _____.
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lower inventory levels and expenses
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An effective _____ MIS enables an organization to keep personnel costs at a minimum while serving the required business processes needed to achieve corporate goals
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human resource
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The focus of a DSS is on decision-making _____ when faced with unstructured or semistructured business problems.
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effectiveness
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are used for operational, tactical, and strategic decision making.
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Decision support systems:
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A typical DSS includes many components such as the _____ that allows decision makers to easily access and manipulate the DSS and to use common business terms and phrases.
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dialogue manager
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The _____ is NOT a component of the typical DSS.
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inference engine
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Developers of _____ try to build on the advantages of individual support systems while adding new approaches unique to group decision making
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group support systems
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_____ is a structured, interactive, iterative decision-making method that relies on input from a panel of experts.
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Delphi approach
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The _____ approach forces members of a decision making group to reach a unanimous decision.
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group consensus
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it encourages participation from everyone
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An advantage of using the nominal group technique is that:
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_____ is used when the decision frequency is low and the location of group members is distant.
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teleconferencing
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_____ is the awareness and understanding of a set of information and the ways that information can be made useful to support a specific task or reach a decision
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Knowledge
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Knowing the best way to negotiate with a foreign government about a volatile hostage situation is an example of _____ knowledge.
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tacit
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A _____ is a group of people with common interests who come together to create, store, and share knowledge of a specific topic.
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community of practice(COP)
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_____ include the people, procedures, hardware, software, data, and knowledge needed to develop computer systems and machines that can simulate human intelligence processes, including learning, reasoning, and self-correction.
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Artificial intelligence systems
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Sophisticated computer systems require an extension of understanding visual images. This is called a _____ system.
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Perceptive
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. _____ involves converting sound waves into words
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Voice recognition
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_____ can process many pieces of data at the same time and learn to recognize patterns.
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Neural networks
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A _____ is a conditional statement that links conditions to actions or outcomes.
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rule
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The _____ stores all relevant information, data, rules, cases, and relationships that an expert system uses.
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knowledge base
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In an expert system, the _____ is the component that delivers the expert advice.
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inference engine
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The _____ allows an expert system user to understand how the system arrived at its results.
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explanation facility
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An expert system's knowledge acquisition facility serves as an interface between _____.
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the experts and the knowledge base
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A(n) _____ is a person who has training or experience in the design, development, implementation, and maintenance of an expert system, including training or experience with expert system shells.
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knowledge engineer
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_____ do not need any previous training in computers or expert systems
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Knowledge users
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Graphic images can be stored in a variety of formats including _____.
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JPEG and GIF
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_____ is a popular and sophisticated software package that can be used to edit photographs and other visual images.
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Adobe Photoshop
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When video files are played while being downloaded from the Internet, it is called _____.
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streaming video
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_____ is a file conversion program that can be used to compress multimedia files to make them easier to download from the Internet or send as an e-mail attachment.
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WinZip
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The haptic interface relays the sense of _____ in the virtual world.
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touch
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_____ has the potential to superimpose digital data over real photos so that GPS maps can be combined with real pictures of stores and streets to help people locate their position.
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Telepresence
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_____ is a wide range of adaptive and rehabilitative devices to help people with disabilities perform tasks that they were formerly unable to accomplish or had great difficulty accomplishing.
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Assistive technology
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_____ is a mathematical theory for developing strategies that maximize gains and minimize losses while adhering to a given set of rules and constraints.
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Game Theory
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_____ is the combination of information technology with traditional disciplines such as medicine or science while considering the impact on individuals, organizations, and society.
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Informatics
