Flashcards About MIS Chapter 3 Quiz
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All of the following are competitive forces except
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external environment.
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Walmart's attempts to increase its online presence is an example of a firm using information systems to
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achieve low-cost leadership.
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The ability to offer individually tailored products or services using the same production resources as bulk production is known as
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mass customization.
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The Internet raises the bargaining power of customers by
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making information available to everyone.
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A(n) ________ is an activity at which a firm excels as a world-class leader.
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core competency
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Why does Amazon.com need to worry about competitors in online shopping?
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Internet technologies are universal, and therefore usable by all companies.
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All of the following statements are true about information technology's impact on business firms except
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it helps firms expand in size.
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The value chain model
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highlights specific activities in the business where competitive strategies can best be applied.
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When two organizations pool markets and expertise that result in lower costs and generate profits, it is referred to as creating
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synergies.
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You are consulting for a cosmetics distributor who is interested in determining the benefits it could achieve from implementing new information systems. What will you advise as the first step?
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Perform a strategic systems analysis.
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All of the following are IT-enabled products and services providing competitive advantage except
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Walmart's RetailLink system.
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Nike's forays into information technology represent an effort to
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achieve product differentiation.
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Which of the following is not a major feature of organizations that impacts the use of information systems?
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agency costs
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A virtual company
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uses networks to link people, assets, and ideas.
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Which model is used to describe the interaction of external forces that affect an organization's strategy and ability to compete?
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competitive forces model
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All of the following are considered disruptive technologies except
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instant messaging.
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Which of the following is one of the support activities in a firm's value chain?
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technology
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According to research on organizational resistance, the four components that must be changed in an organization in order to successfully implement a new information system are
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tasks, technology, people, and structure.
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