MGMT 3330 (Communicating in Business) Chapter 9 – Flashcards

T/F: Informational reports typically contain conclusions and recommendations.

T/F: Financial reports are often written when government agencies issue RFPs.

T/F: References used are not typically taken into account when judging a researcher's information, writings, or presentation.

T/F: Google Docs is a program that makes it possible for writing team members to share, write, and edit individually without to work together in a single location at the same time.

T/F: A major report coherence technique is to start with a sting outline.

Business reports are typically written for the purpose of: a. presenting the company's annual revenue to stockholders and investors b. Presenting a major project within the company to stockholders and investors c. Assisting one or more people who need to make an informed decisions based, in part, on information presented in the report

Which of the following is a characteristic of a successful proposal? a. It does not contain illustrations or visuals b. it contains a vague idea to be expanded on c. It contains benefits that significantly outweigh costs.

The general rule for long reports is: The longer the report, the greater the number of _________. a. Visuals aids b. Headings and subheadings c. Prefatory and appending components

_______ reports present facts, observations, and/or experiences only, whereas ________ reports identify an issue or problem, present relevant information, and interpret that information, and finally, ________ reports have as their goal moving their readers desired action. a. Informational; analytical; persuasive b. Persuasive; analytical; informational c. Analytical; informational; persuasive

The majority of the information needed to write the executive summary comes from _________. a. The appended parts and prefatory parts b. The prefatory parts and report proper c. The report proper and report body sections

Successful proposals: a. Are always written at a formal level b. Do not contain visual aids in the interest of keeping them short c. Contain a timetable

Reports moving _________ typically contain information that assists in the coordination of work activities. a. Upwardly b. Laterally c. Downwardly

The __________ is the formal business report component that many business report readers read first. a. Statement of purpose b. Letter of transmittal c. Executive summary

The following two sentences provide an example of which of the following techniques reports writers can use to develop in reports? For three years we have had no funds for maintaining the equipment. As a result, we have suffered a succession of breakdowns. a. Coherence through the use of pronouns b. Coherence through the use of topic sentences c. Coherence through the use of transition words

Electronic Communication Tools is an example of a: a. Topic paragraph heading b. Topic caption heading c. Talking caption heading