MBA 560 Ch 6 – Flashcards

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1) Human resource management involves training, motivating, and retaining competent employees.
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True
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2) Human resource management activities such as hiring and firing are the sole responsibility of the human resource department.
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False
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3) Human resource management is about hiring and firing only.
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False
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4) The most important environmental force that affects HRM is the legal environment.
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True
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6) Employers cannot legally discriminate with regard to race, sex, or religion, but there are no laws against denying employment because of age.
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False
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9) Employment planning includes two steps: assessing current human resources needs and developing a plan to meet those needs.
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True
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10) A job description states the minimum qualifications a person needs to perform a job successfully.
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False
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11) Increased demand for employees typically is associated with increased demand for the products or services offered by an organization.
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TRUE
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13) Employee referrals are usually reliable.
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True
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17) Written tests fell into disfavor in the late 1960s and are now rarely used in the selection process.
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True
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18) Performance-simulation tests are thought to be one of the best methods for evaluating job applicants in use today.
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True
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19) Behavioral interviews involve placing an applicant in stressful circumstances and seeing how he or she deals with the situation.
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True
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21) Important goals of job orientation are to reduce anxiety and to familiarize the recruit with the job and the organization.
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True
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22) Most job training does not take place on the job.
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False
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23) One car company claims that every dollar it spends on training ultimately results in $230 in productivity gains.
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True
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26) The only goal of a performance management system is to assess training needs.
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False
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31) A key goal of compensation administration is to create a fair system that will provide incentive for employees.
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True
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32) The primary determinant of an individual's pay is the type of job he or she performs.
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True
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33) Most U.S. jobs use a variable pay system in which employee compensation is based on status and seniority.
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False
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34) Most organizations are not legally required to provide benefits of any type for employees.
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False
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35) Downsizing can be as stressful for the survivors as it is for the victims.
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True
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36) Job referrals are generally not a good method for improving workplace diversity.
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True
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37) Although most sexual harassment complaints are filed by women, a significant number of complaints are filed by men.
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True
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38) Sexual harassment is defined as any unwanted activity of a sexual nature that affects an individual's employment.
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True
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39) One major way that an organization can protect itself against sexual harassment cases is to make sure that all employees are well-educated on the topic.
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True
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43) Human resource management is concerned with ________ competent employees.
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B) obtaining, training, motivating, and keeping
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47) This is the goal of employment planning.
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C) obtaining competent and high-performing employees
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48) The last steps of the HRM process all deal with ________.
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A) performance and compensation
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50) The ________ prohibits discrimination based on race, color, religion, national origin, or sex.
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B) Civil Rights Act, Title VII
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51) It is against the law to discriminate on the basis of sexual orientation ________.
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D) in many states
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52) A wheelchair-bound applicant may be denied a job ________.
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C) if the job requires complete physical mobility
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53) Affirmative action programs seek to make sure that employers ________ minority groups.
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B) enhance employment opportunities for
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54) Which U.S. law gives you the legal right to see your professor's letter of recommendation?
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B) Privacy Act of 1974
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58) The lengthy process by which a job is examined in detail in order to identify the skills, knowledge and behaviors necessary to perform the job is known as a ________.
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D) job analysis
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59) As one of his first tasks in a new job, Steve's boss asks him to develop a database that lists the educational level, special capabilities, and specialized skills of all the employees in his firm. This is known as a ________.
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B) human resource inventory
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60) A job description is ________.
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B) a written document used to describe a job to job candidates
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61) A job specification is ________
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A) a list of job qualifications only
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63) A written statement of what a job holder does in his job, how it is done, and why it is done is known as a ________.
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D) job description
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