Marketing 300- Chapter 2 & 8 – Flashcards

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If a firm wants to develop a sustainable competitive advantage, it should
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Examine it's operations and customer relations to identify significant things competitors cannot easily copy
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Which of the following is not one of the four overarching strategies to create and deliver value and to develop sustainable competitive advantages?
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Planning excellence
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As part of her company's SWOT analysis, Valerie is assessing the company's internal environment, including
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Strengths and Weaknesses
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Samantha is charged with assessing her company's external environment as part of a SWOT analysis. Samantha will study her company's
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Opportunities and Threats
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After identifying various market segments that her company could pursue, Lisa evaluated each segment's attractiveness based on size, income, and accessibility. Lisa was involved in
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Target Marketing
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Involves the process of defining the marketing mix variables so that target customers have a clear, distinctive understanding of what a product does or represents in comparison with competing products.
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Positioning
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In BCG portfolio analysis, products in low-growth markets that have received heavy investment and now have excess funds available to support other products are called
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Cash Cows
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Marketers who design and offer new products and services to their existing customers are pursuing a _________ growth strategy.
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Product Development
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Over the last few months, Juan and his colleagues have analyzed the current business situation and identified target markets for his firm's personal care products. Finally, they developed the products, prices, distribution, and promotion that should appeal to each of those target markets. In doing so, Juan has also identified what he believes is an advantage his competitors cannot match. Juan and his colleagues have been developing
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A marketing strategy
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Which of the following is least likely to provide a sustainable competitive advantage?
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Lowering Prices
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When entering a foreign market, the least risky strategy is
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Exporting
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Many of the best-known American retailers, like Starbucks and McDonald's, have contractual agreements with another firm or individuals, allowing its businesses to operate overseas. These companies expanded globally using
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Franchising
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Cultural nuances, subcultures, and consumers' different views of their roles in different countries can make __________ complicated.
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Segmentation, targeting, and positioning
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The most important consideration when a firm chooses a global product strategy should be
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The needs of the target market
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Tariffs, quotas, and currency exchange policies affect global
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Pricing strategies
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Xavier is analyzing potential market segments. He should carefully seek potential customers who have both an interest in his products and
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The ability to buy them.
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Henriette offers financial counseling and management on a fee-only basis. She has found that different customers are willing to pay different rates for her services. This shows that her pricing decisions should depend primarily on
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How different customers perceive the value of her services.
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Marketers involved in value-oriented marketing are constantly balancing
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perceived customer benefits with the costs of their offerings.
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The prevailing marketing strategy of the __________ era was to find customers for inventories that went unsold.
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Sales Oriented
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Christie has just started with a travel agency, and she has been offering clients and prospective clients a range of packaged tours. She is concerned because the commission she is earning on her sales is lower than she had hoped. Her colleague Peter, who has been with the agency for several years, is having a great deal of success by working closely with the clients, seeking their ideas, and building customized tour packages for each one based on their suggestions. Peter's approach is based on
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Value Co-creation
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