Management Test 3 Review Questions – Flashcards
Unlock all answers in this set
Unlock answersquestion
10-1 Many managers in today's business world have restructured work ________. - around individuals rather than teams - around teams rather than individuals - around both individuals and teams. - around groups rather than teams Page 250
answer
around teams rather than individuals
question
10-2 Of the following, which is NOT thought to be an advantage of teams within an organization? - increased organizational coherence - employee job satisfaction - more innovation - new products developed faster at lower costs Page 250
answer
Increased organizational coherence
question
10-3 Formal groups ________. - meet at a regular time and place - are defined by an organization's structure - include people who share a common interest - include people who eat lunch together each day Page 250
answer
are defined by an organization's structure
question
10-4 This kind of work group brings individuals together from different work disciplines with different knowledge and skills. - formal group - cross-functional team - command group - self-managed team Page 250
answer
Cross-functional team
question
10-5 The ________ stage of the group development process is complete when members begin to think of themselves as part of a group. - forming - storming - norming - performing Page 251-2
answer
forming
question
10-6 In the group development process, the group carries out its primary work during this stage. - storming - forming - norming - performing Page 251-2
answer
Preforming
question
10-7 High levels of conflict ________. - are necessary for group cohesiveness - increase group cohesiveness - can contribute to group effectiveness - are never a factor in group effectiveness Page 252
answer
Can contribute to group effectiveness
question
10-8 Solomon Asch carried out pioneering studies in understanding ________. - group status - group roles - group size - group conformity Page 254
answer
group conformity
question
11-1 The direction of an individual's motivation can be channeled to benefit ________. - only an organization - both individuals and/or organizations - only an individual - an individual's family unit Page 274
answer
both individuals and/or organizations
question
11-2 Maslow argued that once a need is substantially satisfied, ________. - the next need becomes dominant - individuals no longer require that need - that need continues to be the primary motivation of an individual - it becomes a higher-order need Page 275
answer
the next need becomes dominant
question
11-3 The key to motivation, according to Maslow, is to identify ________. - higher-order needs first - a person's level in the needs hierarchy - lower-order needs last - a person's most important level in the needs hierarchy Page 275
answer
a person's level in the needs hierarchy
question
11-4 ________ assumes that employees have little ambition, dislike work, and avoid responsibility. - Self-actualization Need Theory - Theory Y - Theory X - Belongingness Need Theory Page 276
answer
Theory X
question
11-5 A manager with a Theory X view of human nature would ________. - be unlikely to allow workers to work independently - be likely to let workers work independently - allow workers to monitor themselves - trust his or her workers Page 276
answer
be unlikely to allow workers to work independently
question
11-6 According to Herzberg's Two Factor theory, ________ are associated with job satisfaction. - rewards - punishments - hygiene factors - motivators - satisfied needs page 276-8
answer
motivators
question
11-7 According to Herzberg, the opposite of the state of being satisfied is ________. - the opposite of dissatisfied - not satisfied - an extrinsic factor - the opposite of intrinsic Page 276-8
answer
not satisfied
question
11-8 Which three needs are recognized in McClelland's three-needs theory? - power, achievement, pleasure - achievement, power, security - achievement, power, affiliation - power, comfort, stimulation - security, self-interest, affiliation Page 278
answer
achievement, power, affiliation
question
11-9 Successful managers tend to be better at ________. - doing their own work than helping others - identifying their own goals than identifying goals of subordinates - helping others achieve goals than achieving their own goals - accomplishing goals than identifying goals Page 278
answer
helping others achieve goals than achieving their own goals
question
11-10 Which is the best summary of goal-setting theory? - Goals make no difference in performance. - Specific goals increase performance. - Always make your goals a bit higher than you can reach. - Easy goals make for happier employees. Page 279
answer
Specific goals increase performance
question
11-11 In goal-setting theory, which of the following is the best kind of feedback? - survey feedback - feedback from a manager - feedback from a peer - self-feedback - group feedback Page 279
answer
self-feedback
question
11-12 The job characteristics model (JCM) maintains that ________ is critical to motivating workers. - how workers are treated - how jobs are designed - understanding employee needs - equal treatment for all - setting goals Page 280
answer
how jobs are designed
question
12-1 Many managers today have restructured work around ______. - rather than teams - teams rather than individuals - both individuals and teams. - groups rather than teams.
answer
teams rather than individuals
question
12-2 Of the following, which is NOT thought to be an advantage of teams within an organization? - increased organizational coherence - employee job satisfaction - more innovation - new products developed faster at lower costs
answer
increased organizational coherence
question
12-3 Leaders are ________. - the first step in the leadership process - individual people who study the leadership process. - individual people, while leadership is a process - the final step in the leadership process. - the same as managers
answer
individual people, while leadership is a process
question
12-4 Trait theory helps explain why ________. - some people are leaders - some people are not leaders - successful leaders are also effective - leadership involves extraversion - some leaders are better looking than others
answer
successful leaders are also effective
question
12-5 The University of Iowa studies discussed all of the following leadership styles EXCEPT ________ leadership. - laissez-faire - democratic - benevolent - autocratic - all of these are leadership styles of the University of Iowa studies
answer
benevolent
question
12-6 Tannenbaum and Schmidt's continuum studies suggested that managers should move toward ________ leadership styles. - manager-centered - task-centered - employee-centered - quality-centered - consideration
answer
employee-centered
question
12-7 Fiedler assumed a person's leadership style ________. - is contingent on the situation - is variable - evolves over time - is fixed - is elastic
answer
is fixed
question
12-8 In the Hersey-Blanchard Situational Leadership Theory, all of these are considered leadership styles, except: - Autocratic - Telling - Selling - Participating - Delegating
answer
Autocratic
question
12-9 Robert House' Path-Goal Theory sees the job of an effective leader as ________. - providing clear instructions for followers - clearing the path between followers and their goals - defining goals for followers - helping followers understand their goals - a hard sell to younger managers
answer
clearing the path between followers and their goals
question
12-10 Transformational leaders are leaders who guide by ________. - inspiring followers - transforming people to the payroll of other organizations - articulating a vision for followers - the force of their personality - offering rewards to followers
answer
inspiring followers
