MANAGEMENT EXAM – SERVANT, INTERACTIVE, E-LEADERSHIP & MORAL LEADERSHIP – Flashcards

Servant Leader - refers to a leader who works to fulfil employees needs and goals as well as to achieve the organisation's larger mission.

Servant leaders operate on two levels: - For the fulfilment of their subordinates goals and needs. - Realisation of the larger purpose or mission of their organisations.

Servant leaders give things away - power, ideas, information, recognition, credit for accomplishments and even money. Servant leaders truly value other people, they are trustworthy and trust others. They encourage participation, share power, enhance others self-worth and unleash peoples creativity, full commitment and natural impulse to learn to contribute.

Servent leaders can bring their followers higher motives to the work to connect to the organisational mission and goals. - Work in non-profit world because it offers a natural way to help their leadership drive and skills to serve others.

is the focus on minimising personal ambition and developing others. - Common among female leaders. Interactive leadership means that the leader favours a consensual and collaborative process and influence derives from relationships rather than position power and formal authority. - Values associated with interactive leadership include personal humility, inclusion, relationship building and caring.

The levels 5 leadership hierarchy

E-Leader coordinate and direct teams of people working in virtual environments connected by telecommunications technologies. - Have to provide enough structure and direction so that people have a clear understanding of what is required of them, but they also have to trust that virtual workers will perform their duties responsibly without close control or supervision.

- Effective e-leaders set clear goals and timelines and are very explicit about how people will communicate and coordinate their work. - Leaders take extra care to keep people informed and involved with one another and with the organisation. - People who excel at e-leadership tend to be open-mined and flexible, exhibit positive attitudes that focus on solutions rather than problems and have superb communication, coaching and relationship-building skills.

- Good e-leaders never forget that work is accomplished through people, not technology. - E-leaders emphasise human interactions as they key to success. - Building trust, maintaining open lines of communication, caring about people and being open to subtle cues from others are crucial leadership qualities in a virtual environment.

refers to distinguishing right from wrong and choosing to do right in the practice of leadership.

- Moral leaders remember that business is about values, not just economic performance. - Moral leaders strive to always find the moral answer or compromise, rather than taking the easy way out. - Moral leadership requires courage: the ability to step forward through fear and act on one's value and conscience. - Moral leaders summon the fortitude to do the right thing, even if it is unpopular.