Management: Aplia Test 1 – Flashcards
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Managers spend most of their time
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Communicating
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Which of the following terms best describe a manager's work?
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Brief & Varied
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Mintzberg placed managerial work roles into which of the following categories?
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Interpersonal, Decisional, Informational
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By playing games produced by competing social-gaming companies, Daniel (marketing manager) is fulfilling the role of a
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monitor
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When the lead engineer tells Daniel (marketing manager) about the engineering team's work, the engineer is serving as a
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spokesperson
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A salon manager assumes the ________ when he convinces his stylists to try a new technique for hair relaxation and straightening
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entrepreneur role
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Middle- and top-level managers use ________ more than team leaders and first-line managers
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conceptual skills
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The operation analyst's ________ was high-she used a template to write her report quickly and with very little effort
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efficiency
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A manager assumes the ________ when he represents the company at a fundraising event
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figurehead role
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A manager assumes the ________ when she sits down with labor leaders to work out a new contract
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negotiator role
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Phil Jackson, the famous coach of the Los Angeles Lakers basketball team, is ________ his players when he offers them wisdom based on his "Zen Master" approach to the game
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leading
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The marketing manager's ________ was high-his team created presentations that increased sales by 30%, far exceeding the organization's goals
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effectiveness
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Holding positions such as plant manager and divisional manager, ________ coordinate and link groups, departments, and divisions
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middle managers
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A manager assumes the ________ when she reviews a news feed to find stories related to her organization
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monitor role
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Dow Chemical CEO Liveris checks financial reports to see whether Dow has met its financial goals for the quarter. What managerial function does this illustrate?
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Controlling
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Apple's CEO, Tim Cook, works with the board of directors to predict the amount of dividends the company will pay in the future. What managerial function does this illustrate?
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Planning
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George Steinbrenner transferred his passion for winning to everyone in the New York Yankees organization. He is famously quoted as saying, "Winning is the most important thing in my life, after breathing, Breathing first, winning next." What managerial function does this illustrate?
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Leading
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A construction project manager from Iron Horse Construction puts together a team of experts to design the development of a new property on the top of a very steep ridge. This team includes geotechnical consultants, erosion control specialists, and contractors. What managerial function does this illustrate?
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Organizing
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Mary is a baker who makes the most beautiful and delicious cakes in the city. Unfortunately, her cakes are also very expensive, because for every finished cake she produces, she throws away three cakes that aren't just right. Mary is
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effective but not efficient
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What is an activity most likely to be a part of a first-line managers work in a typical day?
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Teaching a new employee how to use the company's workflow management system
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Max, the manager in this picture, is explaining what Rebecca needs to do to drive this bulldozer. Max is relying on his ________ skills to operate the machinery effectively during the training session.
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technical
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A company is said to have ________ when it continues to pursue strategies or produce products that have worked in the past but are no longer appropriate for the company's current environment.
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competitive inertia
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A company's ________ is a core strength that makes people want to do business with that company.
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competitive advantage
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Proctor & Gamble's ________ minimizes risk by selling a large number of diverse products.
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portfolio strategy
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National Semiconductor exhibited a ________ when it went through multiple rounds of yearly layoffs.
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retrenchment strategy
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Two competing companies have ________ when they have approximtely the same number of employees, the same number or retail locations, and the same amount of money in the bank.
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resource similarity
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Coca-Cola's Coke Classic business would receive a ________ designation from the Boston Consulting Group because it has a large share of a slow-growing market.
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cash cow
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AT&T may benchmark itself against other companies in its ________ (such as Verizon, Sprint, Nextel, and T-Mobile) to identify strategic threats and opportunities
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strategic group
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Companies that use the ________ adaptive strategy actively seek out new customers and take risks to bring imaginative products to market.
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prospectors
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The ________ is much lower for vendors that sell to Walmart than it is for a vendor that sells to a small local market.
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bargaining power of suppliers
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Managers often consider a ________ strategy when decision whether diversification is the right approach for their company.
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portfolio
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A person who seeks out the company of others and is communicative and animated exhibits a high degree of ________.
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extraversion
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An organization that has a variety of employees and clients, with regard to age, sex, race/ethnicity, personality, and attitudes is said to exhibit ________
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diversity
