mana set 2

question

The term external labor market refers to the:
answer

individuals who are actively seeking employment.
question

Which of the following statements best explains the term “labor force”?
answer

All the people willing and able to work
question

Which of the following authorities is responsible for tracking changes in the composition of the U.S. labor force and forecasting employment trends?
answer

Bureau of Labor Statistics
question

Which of the following racial groups forms the majority of the U.S. labor force?
answer

whites
question

Which of the following statements about the composition of the U.S. labor force during the next decade is true?
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Despite a small increase in the number of young workers, the overall workforce will be aging.
question

The temporary work visa granted by the U.S. government:
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permits highly educated workers to work in the U.S. for a set period of time.
question

Employers’ support for immigration to the United States can be attributed to the fact that:
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qualified technical workers are scarce in the United States.
question

Managing cultural diversity involves:
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encouraging career development for women and minorities.
question

Which of the following skills are more actively sought by U.S. employers today?
answer

Interpersonal skills
question

Most organizations look for _____ to find employees who are capable of handling a variety of responsibilities, interacting with customers and thinking creatively.
answer

educational achievements
question

Which of the following defines organizations with the best possible fit between their social system and their technical system?
answer

High-performance work systems
question

Which of the following is a trend that is seen in present day high-performance work systems?
answer

Employee empowerment in decision making
question

How has the requirement for creating high-performance work systems changed?
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Employers are looking for ways to tap people’s creativity and interpersonal skills.
question

The growth in e-commerce and information economy has led to an increase in the demand for employees in:
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service occupations.
question

Which of the following is true regarding skilled knowledge workers?
answer

They are not easily replaceable as they own the knowledge that the company requires to produce its products.
question

Who among the following can be regarded as knowledge workers?
answer

registered nurses
question

Employee empowerment primarily involves _____.
answer

giving employees responsibility and authority to make decisions
question

How has the use of employee empowerment affected the recruitment of knowledge workers
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It has shifted the focus away from technical skills to general cognitive and interpersonal skills.
question

Human resource departments can help in employee empowerment by:
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getting employees fully engaged by communicating to them about their role in supporting the organization’s mission.
question

refers to full involvement in one’s work and commitment to one’s job and company.
answer

employee engagement
question

The term teamwork essentially refers to:
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assigning work to a group of employees with various skills who interact to assemble a product.
question

Present day managers expect the HR professionals to use their knowledge of business and human resources to support the company’s strategy by:
answer

maintaining compliance with labor laws
question

Which of the following terms describes a company wide effort to continuously improve the way people, machines, and systems accomplish work?
answer

Total quality management
question

Which of the following is in compliance with the core values of total quality management
answer

Encouraging employees and customers to provide inputs on improving quality of the products and deciding on the costs
question

According to the principles of total quality management:
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errors in a product or service should be prevented before occurrence.
question

A chemical company buying a medical equipment manufacturing company is an example of a(n) _____.
answer

Acquisition
question

If two firms in one industry join to hold a greater share of the industry, it will be referred to as a(n) _____.
answer

consolidation
question

Which of the following is a challenge for HRM during mergers?
answer

Developing conflict resolution skills among employees
question

The HRM function during downsizing is to terminate the workers who:
answer

are less valuable in their performance.
question

As a method of downsizing, early-retirement programs have been shown to be:
answer

humane
question

When an organization undertakes a complete review of its critical work processes to make them more efficient and to be able to deliver higher quality, it is engaging in:
answer

reengineering.
question

The practice of having another company provide services is known as _____.
answer

outsourcing
question

Offshoring is defined as:
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moving operations from the country where a company is headquartered to a country where pay rates are lower but the necessary skills are available.
question

The largest number of immigrants to the U.S. workforce are from:
answer

Asia
question

Which of the following is the reason why more organizations are looking overseas to hire talented people?
answer

Low cost of labor in foreign countries
question

Employees who take assignments in other countries are called _____.
answer

expatriates
question

A(n) _____ provides insight into business trends and patterns and helps businesses improve decisions.
answer

business intelligence system
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_____ refer(s) to the processing and transmission of digitized HR information using computer networking and the Internet
answer

Electronic human resource management
question

A system in which employees have online access to information about HR issues and go online to enroll themselves in programs and provide feedback through surveys is termed as:
answer

self-service.
question

The new type of psychological contract has resulted in reduced:
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job security.
question

Employees realize that many companies are no longer able to provide long-term employment security. Instead, the employees now want:
answer

Employability
question

The use of independent contractors, on-call workers, temporary workers, and contract company workers, collectively constitute:
answer

alternative work arrangements.
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Independent contractors are:
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self-employed individuals with multiple clients.
question

_____ are employed directly by a company for a specific time, specified in a formal agreement between the company and the workers.
answer

Contract company workers

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