mana set 2 – Flashcards
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The term external labor market refers to the:
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individuals who are actively seeking employment.
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Which of the following statements best explains the term "labor force"?
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All the people willing and able to work
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Which of the following authorities is responsible for tracking changes in the composition of the U.S. labor force and forecasting employment trends?
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Bureau of Labor Statistics
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Which of the following racial groups forms the majority of the U.S. labor force?
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whites
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Which of the following statements about the composition of the U.S. labor force during the next decade is true?
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Despite a small increase in the number of young workers, the overall workforce will be aging.
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The temporary work visa granted by the U.S. government:
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permits highly educated workers to work in the U.S. for a set period of time.
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Employers' support for immigration to the United States can be attributed to the fact that:
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qualified technical workers are scarce in the United States.
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Managing cultural diversity involves:
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encouraging career development for women and minorities.
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Which of the following skills are more actively sought by U.S. employers today?
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Interpersonal skills
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Most organizations look for _____ to find employees who are capable of handling a variety of responsibilities, interacting with customers and thinking creatively.
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educational achievements
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Which of the following defines organizations with the best possible fit between their social system and their technical system?
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High-performance work systems
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Which of the following is a trend that is seen in present day high-performance work systems?
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Employee empowerment in decision making
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How has the requirement for creating high-performance work systems changed?
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Employers are looking for ways to tap people's creativity and interpersonal skills.
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The growth in e-commerce and information economy has led to an increase in the demand for employees in:
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service occupations.
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Which of the following is true regarding skilled knowledge workers?
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They are not easily replaceable as they own the knowledge that the company requires to produce its products.
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Who among the following can be regarded as knowledge workers?
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registered nurses
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Employee empowerment primarily involves _____.
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giving employees responsibility and authority to make decisions
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How has the use of employee empowerment affected the recruitment of knowledge workers
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It has shifted the focus away from technical skills to general cognitive and interpersonal skills.
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Human resource departments can help in employee empowerment by:
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getting employees fully engaged by communicating to them about their role in supporting the organization's mission.
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refers to full involvement in one's work and commitment to one's job and company.
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employee engagement
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The term teamwork essentially refers to:
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assigning work to a group of employees with various skills who interact to assemble a product.
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Present day managers expect the HR professionals to use their knowledge of business and human resources to support the company's strategy by:
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maintaining compliance with labor laws
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Which of the following terms describes a company wide effort to continuously improve the way people, machines, and systems accomplish work?
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Total quality management
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Which of the following is in compliance with the core values of total quality management
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Encouraging employees and customers to provide inputs on improving quality of the products and deciding on the costs
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According to the principles of total quality management:
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errors in a product or service should be prevented before occurrence.
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A chemical company buying a medical equipment manufacturing company is an example of a(n) _____.
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Acquisition
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If two firms in one industry join to hold a greater share of the industry, it will be referred to as a(n) _____.
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consolidation
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Which of the following is a challenge for HRM during mergers?
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Developing conflict resolution skills among employees
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The HRM function during downsizing is to terminate the workers who:
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are less valuable in their performance.
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As a method of downsizing, early-retirement programs have been shown to be:
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humane
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When an organization undertakes a complete review of its critical work processes to make them more efficient and to be able to deliver higher quality, it is engaging in:
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reengineering.
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The practice of having another company provide services is known as _____.
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outsourcing
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Offshoring is defined as:
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moving operations from the country where a company is headquartered to a country where pay rates are lower but the necessary skills are available.
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The largest number of immigrants to the U.S. workforce are from:
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Asia
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Which of the following is the reason why more organizations are looking overseas to hire talented people?
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Low cost of labor in foreign countries
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Employees who take assignments in other countries are called _____.
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expatriates
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A(n) _____ provides insight into business trends and patterns and helps businesses improve decisions.
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business intelligence system
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_____ refer(s) to the processing and transmission of digitized HR information using computer networking and the Internet
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Electronic human resource management
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A system in which employees have online access to information about HR issues and go online to enroll themselves in programs and provide feedback through surveys is termed as:
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self-service.
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The new type of psychological contract has resulted in reduced:
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job security.
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Employees realize that many companies are no longer able to provide long-term employment security. Instead, the employees now want:
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Employability
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The use of independent contractors, on-call workers, temporary workers, and contract company workers, collectively constitute:
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alternative work arrangements.
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Independent contractors are:
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self-employed individuals with multiple clients.
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_____ are employed directly by a company for a specific time, specified in a formal agreement between the company and the workers.
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Contract company workers
