IT Project Management Exam 3 Review Ch 7-8 – Flashcards
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Analogous estimates are called activity-based costing.
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False
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_____ addresses how well a product or service performs the customer's intended use.
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Performance
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Which of the following is an input of the process of controlling costs?
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Work performance data
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Budgetary estimates are made even before a project is officially started.
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False
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Only in-house auditors can perform quality audits.
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False
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If an important supplier goes out of business, management reserves can be set aside to cover the resulting costs.
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True
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A(n) _____ is done to test each individual component (often a program) to ensure that it is as defect-free as possible.
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Unit Test
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_____ are the system's special characteristics that appeal to users.
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Features
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Analogous estimates are also known as _____ estimates
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Top-Down
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The quality assurance process involves taking responsibility for quality throughout the project's life cycle.
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True
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Which of the following reserves allows for future situations that are unpredictable?
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Management Reserves
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A budgetary estimate is the most accurate of the three types of estimates
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False
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Which of the following is an output of the process of controlling costs?
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Cost Forecasts
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Supporting details for an estimate include the ground rules and assumptions used in creating the estimate.
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True
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_____ is a cost that relates to all errors not detected and not corrected before delivery to the customer.
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External Failure Costs
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A rough order of magnitude estimate can be referred to as a _____ estimate.
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Ballpark
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Which of the following is true of a rough order of magnitude estimate?
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It provides an estimate of what a project will cost.
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Testing as a stage is important only at the end of an information technology product development.
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False
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Which of the following is true of bottom-up estimates?
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They are time-intensive and expensive to develop.
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The _____ process is often associated with the technical tools and techniques of quality management, such as Pareto charts, quality control charts, and statistical sampling.
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Quality Control
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Contingency reserves are also known as unknown unknowns.
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False
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Which of the following is true of earned value?
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It is an estimate of the value of the physical work actually completed.
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The Six Sigma approach works best for a project where a quality problem is identified between the current and desired performance.
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True
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Newtech Inc. hires John for the position of a software programmer to work on their new project. Salary paid to John by Newtech Inc. would be an example of _____ costs.
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Direct
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_____ is a method for determining the estimated annual costs and benefits for a project.
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Cash Flow Analysis
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Determining the budget involves allocating the project cost estimate to individual work items over time.
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True
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The design of experiments technique cannot be applied to project management issues such as cost and schedule trade-offs.
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False
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It is important for project managers to focus on indirect costs because they can be easily controlled.
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False
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TA run chart is a bar graph that depicts data points and their order of occurrence.
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False
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The project management plan and project funding requirements are inputs of the process of controlling costs.
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True
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Spreadsheets are a common tool for cost estimating, cost budgeting, and cost control.
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True
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One of the main outputs of the _____ process is a cost baseline.
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Cost budgeting
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Intangible costs can be easily measured in monetary terms.
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False
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Gantt charts cannot be used to aid project quality management
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False
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A(n) _____ is any instance where the product or service fails to meet customer requirements.
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Defect
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The primary output of the planning cost management process is a change request.
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False
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_____ uses project characteristics in a mathematical model to estimate project costs.
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Parametric estimating
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Profits may be defined as:
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revenues minus expenditures
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Validated changes and validated deliverables are the outputs of the quality assurance process.
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True
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_____ addresses the ease of performing maintenance on a product.
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Maintainability
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_____ addresses the ease of performing maintenance on a product.
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Maintainability
