is final ch 13 mc – Flashcards

Trends that have led to the supply chain concept include all of the following except: a) Modern organizations are focusing on their core competencies. b) Modern organizations are concentrating on becoming more agile and flexible. c) Modern organizations are buying their suppliers in order to have more transparency along the supply chain. d) Modern organizations are relying on other companies to supply necessary goods and services. e) Modern organizations are relying on an increasing number of suppliers.

_____ is the ability for all organizations in a supply chain to access or view relevant data on purchased materials as these materials move through their suppliers' production processes and transportation networks to their receiving docks. a) Supply chain visibility b) Horizontal integration c) Vertical integration d) Supply chain intelligence e) Supply chain integration

_____ is the time between the receipt of incoming goods and the dispatch of finished, outbound products. a) Inventory turnover b) Inventory velocity c) Inventory speed d) Inventory time e) Inventory production

A(n) _____ refers to the flow of materials, information, money, and services from raw material suppliers, through factories and warehouses to the end customers. a) demand chain b) business process c) manufacturing process d) supply chain e) enterprise resource process

The _____ is comprised of a company's suppliers, the suppliers' suppliers, and the processes for managing them. a) suppliers' chain b) external supply chain c) upstream portion of the supply chain d) downstream portion of the supply chain e) entire supply chain

Packaging, assembly, and manufacturing take place in which segment of the supply chain? a) upstream b) internal c) downstream d) external e) None of the choices are correct.

The ________ refers to a company's organization and processes for distributing and delivering products to its final customers. a) suppliers' chain b) external supply chain c) upstream portion of the supply chain d) downstream portion of the supply chain e) entire supply chain

Distribution or dispersal takes place in which segment of the supply chain? a) upstream b) internal c) downstream d) external e) None of the choices are correct.

_____ are the physical products, raw materials, and supplies that flow along a supply chain. a) Reverse flows b) Reverse logistics c) Material flows d) Information flows e) Financial flows

Returned products, recycled products, and disposal of materials or products are called ______________. a) reverse flows b) returns c) material flows d) information flows e) financial flows

_____ consist of data that are related to demand, shipments, orders, returns, and schedules. a) Reverse flows b) Reverse logistics c) Material flows d) Information flows e) Financial flows

_____ involve money transfers, payments, credit card information and authorization, payment schedules, e-payments, and credit-related data. a) Reverse flows b) Reverse logistics c) Material flows d) Information flows e) Financial flows

Haya decided she was going to set up a tie store on her campus. Which of the following is true about Haya's supply chain? a) Haya's supplier is downstream in her supply chain. b) Haya's customers are upstream in her supply chain. c) If a customer returns a tie, that is known as reverse logistics. d) Haya has no information flows. e) Haya's supplier is the only other link in her supply chain.

Taylor uses t-shirts to make bags. donates all of her profits. Which of the following is true about Taylor's supply chain? a) Taylor's supplier is downstream in her supply chain. b) Taylor's customers are downstream in her supply chain. c) Taylor has no information flows. d) Taylor's supplier is the only other link in her supply chain.

The goals of supply chain management include which of the following? a) to reduce uncertainty and risks along the supply chain b) to reduce inventory levels c) to reduce cycle time d) to improve customer service e) All of the choices are correct.

Which of the following is not a goal of supply chain management? a) to reduce uncertainty along the supply chain b) to decrease inventory levels c) to increase cycle time d) to improve customer service e) to improve business processes

Interorganizational information systems result in all of the following except: a) reduced costs of routine business transactions b) improved quality of information flow c) reduced errors d) increased cycle time e) eliminated paper processing

In the _____, the production process begins with a forecast. a) supply chain model b) inventory model c) pull model d) vertical integration model e) push model

In the _____, the production process begins with a customer order. a) supply chain model b) inventory model c) pull model d) vertical integration model e) push model

The _____ is known as make-to-stock. a) supply chain model b) inventory model c) pull model d) vertical integration model e) push model

The _____ is known as make-to-order. a) supply chain model b) inventory model c) pull model d) vertical integration model e) push model

Which of the following models best describes the business model of large automobile manufacturers? a) Supply chain model b) Inventory model c) Pull model d) Vertical integration model e) Push model

Which of the following is not a problem along the supply chain? a) poor customer service b) high inventory costs c) loss of revenues d) decreased cycle times e) extra cost of expediting shipments

The _____ refers to erratic shifts in orders up and down the supply chain. a) demand forecast effect b) supply forecast effect c) bullwhip effect d) inventory effect e) customer coordination effect

The bullwhip effect results from which of the following? a) poor demand forecast b) price fluctuations c) order batching d) rationing within the supply chain e) All of the choices are correct

Which of the following is not responsible for the bullwhip effect? a) poor demand forecast b) price fluctuations c) order batching d) rationing within the supply chain e) poor supply forecast

Which of the following is not a possible solution to supply chain problems? a) vertical integration b) building inventories c) information sharing d) horizontal integration e) the bullwhip effect

_____ is the strategy of purchasing upstream suppliers, in order to ensure availability of supplies. a) Horizontal integration b) Vertical integration c) Just-in-time inventory management d) Supply chain integration e) Customer order integration

When Walmart sells a package of diapers, the company captures data on that sale at its point-of-sale terminal and transmits those data to the company that makes the diapers. When inventory gets too low, the diaper company ships more diapers in that Walmart store. This process is called _____________. a) supply chain management b) demand chain management c) vendor-managed inventory d) enterprise resource planning inventory e) just-in-time inventory

Haya noticed that college students needed to dress up for presentations but never seemed to have any ties, or at least not very nice ones. She decided she was going to set up a tie store on her campus and offer sports themed ties as well as solid colored ties in her school colors. She can put an announcement on the school's monitors that would display in the dining halls and student union. Haya orders 40 ties in each of the school colors and 10 in each of four sports. Which of the following is true about Haya's supply chain? a) Haya is using a push model. b) Haya is using a pull model. c) Haya is experiencing the bullwhip effect. d) Haya has an accurate demand forecast. e) None of the above statements is true

Haya decided she was going to set up a tie store on her campus. Haya orders 40 ties in each of the school colors and 10 in each of four sports. Which of the following is true about Haya's supply chain? a) Haya is using a just-in-time inventory system. b) Haya is using a vendor-managed inventory. c) Haya is building inventories d) Haya has vertical integration with her upstream supplier. e) Haya is using a pull model.

Haya noticed that college students needed to dress up for presentations but never seemed to have any ties, or at least not very nice ones. She decided she was going to set up a tie store on her campus and offer sports themed ties as well as solid colored ties in her school colors. She can put an announcement on the school's monitors that would display in the dining halls and student union. Haya knows she needs to manage her relationship with her supplier. Which of the following is true? a) Haya should invest in EDI software. b) Haya can use the supplier's intranet to order. c) Haya should give the supplier access to her VPN. d) Haya can use the supplier's procurement portal to order merchandise. e) Haya can use the supplier's extranet to check on her order

Haya noticed that college students needed to dress up for presentations but never seemed to have any ties, or at least not very nice ones. She decided she was going to set up a tie store on her campus and offer sports themed ties as well as solid colored ties in her school colors. She can put an announcement on the school's monitors that would display in the dining halls and student union. Haya orders 40 ties in each of the school colors and 10 in each of four sports. She almost instantly sells out of all the sport-themed ties. She decides to approach each of the sports teams on campus to see if they would be willing to buy ties "in bulk." Which of the following is true about Haya's supply chain as it relates to her new idea of having bulk sales? a) Haya is using a push model. b) Haya is using a pull model. c) Haya is experiencing the bull-whip effect. d) Haya has an accurate demand forecast.

Taylor uses old t-shirts to make reusable shopping or grocery bags. People donate their old t-shirts. It takes her about 30 minutes per shirt to make the bag. She sells the bags at craft fairs and donates all of her profits to her favorite charity. Which of the following is true about Taylor's supply chain? a) Taylor is using a push model. b) Taylor is using a pull model. c) Taylor is experiencing the bullwhip effect. d) Taylor has an accurate demand forecast.

Taylor uses t-shirts to make bags. donates charity. She is never very sure how many she will sell at each fair so she just makes what she can and hopes she has enough to meet demand. Which of the following is true about Taylor's supply chain? a) Taylor is practicing JIT inventory. b) Taylor has vertical integration. c) Taylor doesn't need accurate forecasts. d) Taylor is experiencing the bullwhip effect.

Taylor uses t-shirts shopping bags. She sells the bags and donates. there is a craft fair coming up. have lots of bags targeted to the high school audience. Which of the following is true about Taylor's supply chain? a) Taylor is practicing JIT inventory. b) Taylor has vertical integration. c) Taylor doesn't need accurate forecasts. d) Taylor is experiencing the bullwhip effect.

Taylor bags. donates profits. Taylor would be responsible for replenishing the inventory such that there are always ten bags on hand. Which of the following is true? a) This is an example of JIT inventory. b) This is an example of a push model. c) This is an example of vendor-managed inventory. d) This is an example of vertical integration.

Taylor uses t-shirts to make bags. She sells the bags and donates A customer loved her bags at a recent fair and wants Taylor to make some for her. She has lots of "memory" t-shirts and Taylor's bags would make great gifts. Taylor is more than happy to take on this order. Which of the following is true? a) This is an example of a pull model. b) This is an example of a push model. c) This is an example of a bullwhip effect. d) This is an example does not affect Taylor's supply chain.

The benefits of EDI include which of the following? a) data entry errors are minimized b) length of messages is shorter c) messages are secured d) fosters collaborative relationships e) All of the choices are correct.

Which of the following is not a benefit of EDI? a) data entry errors are minimized b) length of messages is longer c) messages are secured d) fosters collaborative relationships e) reduced cycle time

Which of the following is not a limitation of EDI? a) It is inflexible. b) It might require a company to restructure its business processes. c) It is expensive, but ongoing operating costs are low. d) Multiple EDI standards exist. e) It is difficult to make quick changes

The primary goal of extranets is to ______ . a) foster collaboration between and among business partners b) provide security for corporate intranets c) provide effective communications inside corporate intranets d) enable corporate employees to view inventory information for their companies e) enable business partners to better plan mergers and acquisitions

Extranets use _____ technology to make communication over the Internet more secure. a) telepresence b) anti-malware c) virtual private network d) voice-over IP e) videoconferencing

The FedEx extranet that allows customers to track the status of a package is an example of which type of extranet? a) a company and its dealers, customers, and/or suppliers b) an industry's extranet c) joint venture d) B2B exchange e) B2C exchange

The Bank of America extranet for commercial loans links lenders, loan brokers, escrow companies, title companies, and others. This is an example of which type of extranet? a) a company and its dealers, customers, and/or suppliers b) an industry's extranet c) B2C exchange d) B2B exchange e) joint venture

_____ portals automate the business processes involved in purchasing products between a single buyer and multiple suppliers. a) Distribution b) Corporate c) Affiliate d) Intranet e) Procurement

_____ portals automate the business processes involved in selling products from a single supplier to multiple buyers. a) Distribution b) Corporate c) Affiliate d) Intranet e) Procurement

_____ portals automate the business processes involved in selling products from a single supplier to multiple buyers. a) Distribution b) Corporate c) Affiliate d) Intranet e) Procurement

_____ portals automate the business processes involved in selling products from a single supplier to multiple buyers. a) Distribution b) Corporate c) Affiliate d) Intranet e) Procurement