Introduction to Enterprise Processing Enterprise Processing Environments – Flashcards
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A(n) ________ is defined as a series of tasks or activities grouped to achieve a business function or goal.
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business process
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When an ERP system is upgraded, this means that the IT staff will have to upgrade not only the existing application, but also any ________ they have made.
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modifications
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An Information System includes each of the following except:
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culture
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The general goal of an Information System is to convert data into useful:
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information
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Which of the following is not a component of an Information System?
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output
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ERP vendors embed ________ in their software.
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best practices
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ERP system implementation failures are often caused by lack of attention to the business processes and the ________ components.
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people
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ERP systems help to increase the efficiency of the organization and worker productivity by providing a ________ for all corporate data, information, and knowledge.
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central repository
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One of ERP Systems's goals is to make information flow between ________ and the system.
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all of the above: accounting, finance, production, marketing
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It is not uncommon for employees to ________ the changes in their roles and department boundaries due to the new ERP system.
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resist
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At the physical level, systems integration means providing seamless connectivity between ________ systems.
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heterogeneous
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One step in the systems integration process is to develop a policy on whether older, ________ systems will be supported and maintained.
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legacy
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The first step in systems integration is to take inventory of the various IT ________ being used in the organization.
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resources
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Being able to approve a customer's credit application on the spot is an example of how integrated systems can provide better:
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information visibility
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Many benefits of integrated systems are ________ so they are difficult to quantify.
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intangible
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ERP systems are integrated, multi-module ________ software packages.
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application
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Manually reentering data in a system ________ leads to more errors and inaccuracies.
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usually
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The hierarchical layers of an organization from strategic planning to operational control represent ________ silos.
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vertical
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In silo systems information is captured and re-entered several times and is not available in ________.
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real-time
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ERP systems need both current and historical data.
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True
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ERP software provides business functionality for everything except human resources.
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False
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Logistics is an example of a typical ERP module.
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True
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Project management is an example of a non-traditional ERP module now being offered by some vendors.
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True
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The procurement and logistics module benefits the organization by helping to reduce transportation costs.
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True
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The ERP system ________ determines the relationships between all the complex IT components.
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architecture
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Manufacturing capacity is planned and optimized using the ________ module.
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production
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If a company wants to streamline their procurement processes, they would probably choose to implement the ________ module.
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purchasing
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The core of many ERP systems is the ________ module.
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finance
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One benefit of the ________ module is that it helps companies comply with the government rules of the Sarbanes-Oxley Act.
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finance
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A(n) ________ provides a visual dashboard of strategic information to top-level management in real time.
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ESS
