Question 1

effective communication can satisfy identity needs

Accepted Answer

true

Question 2

in scientific jargon, any interference with communication is termed noise

Accepted Answer

true

Question 3

communication is not something people do to one another, but a process in which they create a relationship by interacting with each other

Accepted Answer

true

Question 4

a group of senior executives cite lack of interpersonal communication skills as a deficit in today\'s workforce

Accepted Answer

true

Question 5

even positive qualities such as self-monitoring and cognitive complexity can be ineffective when carried to excess

Accepted Answer

true

Question 6

post-WWII americans attend _____ club meetings, family dinners, and social gatherings with friends than pre-WWII americans

Accepted Answer

fewer

Question 7

a discernible response to a message is

Accepted Answer

feedback

Question 8

which of the following characterizes transactional communication

Accepted Answer

-communication must be sent through a channel  -communication involves communicators\' occupying different but overlapping environments  -we may be receiving and responding to messages from another person at the same time that she or he is receiving and responding to us  -noise may be both physical and psychological

Question 9

the idea that it is often necessary to negotiate a shared meaning in order for satisfying communication to occur relates to chick characteristic of the communication model

Accepted Answer

meanings exist in and among people

Question 10

the fact that college students who have been enrolled in debate class tend to become more verbally aggressive than those who have not is related to which communication concept

Accepted Answer

environment

Question 11

marshall mcluhan\'s \"global village\" metaphor suggests that the world\'s cultures are becoming increasingly disconnected and independent

Accepted Answer

false

Question 12

according to your text, intercultural communication occurs every time people from different cultures interact

Accepted Answer

false

Question 13

high-context cultures rely more on nonverbal cues than do low-context cultures

Accepted Answer

true

Question 14

care for extended family before self is typical of collectivist cultures

Accepted Answer

true

Question 15

cultures with low power distance are not surprised or offended when children ask, \"why?\"

Accepted Answer

true

Question 16

which factor(s) are leading us toward a \"global village\"

Accepted Answer

relatively cheap transportation  advances in communication technology  economic integration

Question 17

the term fred casmir uses to refer to \"a unique relationship shard by two or more people\" when some degree of personal contact has been established is

Accepted Answer

third culture

Question 18

low-context cultures tend to value and emphasize

Accepted Answer

straight talk and assertiveness

Question 19

high context cultures tend to

Accepted Answer

value and emphasize subtle, often nonverbal cutes to maintain social harmony

Question 20

in which culture are people more likely to avoid saying \"no\"?

Accepted Answer

japanese

Question 21

empathy requires_____

Accepted Answer

open-mindedness  imagination  commitment

Question 22

being open-minded means_____

Accepted Answer

being able to set aside your beliefs and consider those of someone else

Question 23

empathy consists of_____

Accepted Answer

perspective taking  emotional contagion  concern

Question 24

louis has a bad cold. his head feels stuffy and his body aches. he is having trouble with which of the following influences on perception

Accepted Answer

physiological influences

Question 25

what we choose to pay attention to is influenced by_______

Accepted Answer

the intensity of the stimulus  contrast or change in the stimulus  our motives  our emotional state

Question 26

generalizations are always wrong because they always lead to stereotypes

Accepted Answer

false

Question 27

research cited in the text showed that perceptions of pictures were not significantly influenced by the mood of the perceptor

Accepted Answer

false

Question 28

research has shown that there is no correlation between the degree or empathy an individual exhibits and his or tendency to commit

Accepted Answer

false

Question 29

when an instructor sees a group of students on the first day of class as motivated and interested in learning, he or she is generalizing

Accepted Answer

true

Question 30

which is true of communication

Accepted Answer

everyone does it

Question 31

which characteristics apply to interpersonal communication

Accepted Answer

intentional or not intentional  impossible not to communicate  irreversible  unrepeatable

Question 32

culture is______

Accepted Answer

a matter of perspective and definition  the language, values, and beliefs people share and learn  the traditions and customs people share and learn

Question 33

communication is more effective when the communicator_______

Accepted Answer

takes responsibility for making the message clearly useful to the listener

Question 34

which of the following is an accurate statement about communication

Accepted Answer

much communication is unintentional

Question 35

research suggests that communication competences is an inborn rather than a learned characteristic

Accepted Answer

false

Question 36

despite their differences, canadians and amaericans share very similar views on the relative status of men and women

Accepted Answer

false

Question 37

from a quantitative perspective, the terms \'dyadic communication\' and \'interpersonal communication\' are interchangable

Accepted Answer

true

Question 38

the transactional nature of communication suggests that communicators who are personally effective may not always be relationally successful

Accepted Answer

true

Question 39

the text suggests that the best way to clarify a speaker\'s message is to paraphrase the speaker\'s message

Accepted Answer

true

Question 40

which of the following is not true about identity management in computer-mediated communication

Accepted Answer

cmc is not as effective for identity management as face-to-face communication

Question 41

seeking information that conforms to an existing self-concept is called______

Accepted Answer

cognitive conservation

Question 42

social comparison allows us to decide____

Accepted Answer

if we are superior or inferior to others  if we are the same of different from others

Question 43

significant others are those people______

Accepted Answer

whose evaluations are especially influential to us

Question 44

two concepts that describe how interaction shapes the way individuals view themselves are _______

Accepted Answer

reflected appraisal and social comparison

Question 45

collectivist cultures, in comparison to individualistic cultures, tend to tolerate conflict easily

Accepted Answer

false

Question 46

self-imposed self fulfilling prophecies influence behavior in a much more significant way than those imposed by other people

Accepted Answer

false

Question 47

face management is something this is necessary only in actual face-to-face encounters

Accepted Answer

false

Question 48

the text clearly indicates that high self-monitoring is better than low self-monitoring

Accepted Answer

false

Question 49

low self-monitors express their thoughts and feelings without paying much attention to the impression they are creating

Accepted Answer

true

Question 50

research suggests that typical dyads can interpret and explain 25 to 50 percent of each other\'s behavior accurately

Accepted Answer

true

Question 51

pearson\'s research on long-term happy marriages asserts that one key to a happy marriage is to tell yourself and others that you have one and then behave as though you do

Accepted Answer

true

Question 52

when others suffer, we often blame the problem on their personal qualities; when we\'re the victims we find explanations outside ourselves

Accepted Answer

true

Question 53

self-serving bias is the term used by social scientists to label our tendency to judge ourselves in the most generous terms possible

Accepted Answer

true

Question 54

perception checking is a tool to help us understand others accurately instead of assuming that our first interpretation is correct

Accepted Answer

true

Question 55

we notice a dripping faucet because of which factor of attention

Accepted Answer

repetition

Question 56

perceptual schema includes which constructs

Accepted Answer

physical and role  interaction  psychological

Question 57

kim thinks her roommate julie\'s constant cleaning is obsessive, and julie thinks that kim is a slob. kim and julie are experiencing a clashing of

Accepted Answer

narratives

Question 58

rather than focus on who stated a conflict, it might be more productive to ask

Accepted Answer

what can we do to make things better

Question 59

tendencies that distort perceptions include

Accepted Answer

being influenced by the obvious

Question 60

social scientists generally agree that _____ are components of emotions

Accepted Answer

physiological changes, non verbal reactions, cognitive interpretations, and verbal expression

Question 61

one of the most significant factors influencing emotional expression is_______

Accepted Answer

on the individualism-collectivism spectrum

Question 62

the fallacy of overgeneralization___________

Accepted Answer

bases a belief on a limited amount of evidence

Question 63

according to the rational-emotive approach______

Accepted Answer

to change our feelings we need to change our beliefs

Question 64

crying can be helpful because it______

Accepted Answer

rids the body of chemicals caused by stress

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