Industrial Training Essay Example
Industrial Training Essay Example

Industrial Training Essay Example

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  • Pages: 9 (2280 words)
  • Published: May 17, 2018
  • Type: Essay
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My aim during this internship is to gain knowledge in company management for my future career. I also hope that this program will assist me in determining the most suitable degree course to pursue, ensuring job security within the next five years. Throughout the three-month internship, I was responsible for various tasks aimed at enhancing efficiency and reducing costs. This report will primarily focus on my participation in three subsidiaries of Malaysia Airport Holding Berhad: 1. Malaysia Airport Sepang (MA Sepang) 2.

I am thankful for the chance to take part in the internship program and for having good physical and mental health. I want to sincerely thank Malaysia Airport Holding Berhad's top management for allocating funds to the Human Resource Division, enabling them to organize internships and training programs. Without this financial assistance, me and my co

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lleagues wouldn't have been able to gain practical experience at this organization.

I would like to express my gratitude to Pn Irma from the HR division and Pn. Azua Kamarudin from the TMO division for giving me the opportunity to participate in the internship program at Malaysia Airports Berhad. During the three-month period, I gained valuable knowledge and greatly appreciate the guidance from Puan Azua and the TMO staff. I would also like to extend my thanks to my academic advisor, Pn Aminah Binti Ahmad, for her continuous support in successfully completing this internship.

Malaysia Airports Berhad was established in 1991 through the separation of the Department of Civil Aviation (DCA) into two separate entities. The DCA remains responsible for regulating the airports and aviation industry in Malaysia, while Malaysia Airports Berhad focuses on the operation, management

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and maintenance of airports. This entity received its license from the Minister of Transport Malaysia in November 1992 to operate as an airport operator.

Established in November 1999, Malaysia Airports Holdings Berhad (MAHB) became the first airport operating company in Asia and the sixth globally to be listed on the Main Board of the Kuala Lumpur Stock Exchange. MAHB's revenue consists of two main categories: aeronautical and non-aeronautical revenue. Aeronautical revenue encompasses fees for landing, aerobridge usage, check-in counters, parking, and passenger services.

Non-aeronautical revenue includes revenue from commercial activities such as duty free operations, hotel operations, free commercial zone operations, management of parking facilities, and the leasing of commercial space. This 5 year plan, introduced by Tan Sri Bashir (Managing Director of MAHB) last year, aims to increase Malaysia Airport's passenger number to over 60 million per year and strengthen KLIA as the Next Generation Hub.

With the aim of enhancing corporate sustainability, our commitment to corporate responsibility involves elevating our philanthropic efforts. We embrace initiatives that prioritize both profit maximization and the well-being of future generations, as well as environmental preservation. Our comprehensive approach, which includes collaboration with various stakeholders, serves as a crucial framework for giving back to the community, preserving the environment, supporting individuals, and working alongside suppliers. The impact we create presently will establish a benchmark for our future accomplishments.

As a unified entity guided by certain values, our goal as a World Class Airport Business is to exceed the expectations of customers, shareholders, and other stakeholders. We achieve this by providing exceptional aviation gateways and efficiently managing cost-effective airport networks and services. We understand the interdependence of the economy,

environment, and society and strive for energy efficiency in all three aspects. Additionally, we contribute to environmental preservation for future generations by aiding in the reduction of global warming's impact.

Malaysia Airports is dedicated to meeting the objectives set by the Airports Council International (ACI) of achieving carbon neutrality within ten years and reducing carbon emissions below 2005 levels by 2050. We have consistently supported the communities in which we operate through various outreach programs, including providing goods, financial aid, and contributing to public welfare, education, and disaster relief efforts. Throughout our time in this industry, we have had a positive impact on these communities and fulfilled our responsibility to give back for their support.
Regarding management services, MAHB offers airport management services for Delhi International Airport and Hyderabad International Airport in India, as well as Sabiha Gokcen International Airport in Turkey. Moreover, we possess a Training Centre (MATC) near Penang International Airport that caters to Malaysia Airports personnel's training needs while serving as a hub for security-related programs conducted by the International Civil Aviation Organization (ICAO).

MATC not only shares its expertise in aviation security and safety with the Malaysian Government and airlines, but also manages, operates, maintains, and develops airports. The company places a strong emphasis on ensuring efficiency, safety, and security for passengers, cargo, and aircraft. Additionally, MAHB has subsidiary companies within its corporate structure that offer a range of aviation and non-aviation related products and services.

Transportation Services Parking Management by Malaysia Airports Holding Berhad provides complimentary parking for MAHB staff members. The short term car park (STCP) consists of four parking blocks, namely A, B, C, and D, with a combined total

of 6,208 parking bays available to the general public. Presently, block A is inaccessible to all users while blocks B and C remain accessible for public parking. Block D is specifically allocated for staff parking and is not open to the general public. Moreover, this section focuses on the organization's infrastructure and the arrangement of its affiliated departments.

Malaysia Airports manages all 39 of Malaysia's airports, including international, domestic, and Short Take-Off and Landing (STOL) ports. The primary airport, KL International Airport (KLIA), was designed to accommodate large aircraft and meet the demands of modern air traffic. KLIA utilizes advanced technology through its Total Airport Management System (TAMS), which is overseen by Malaysia Airport (Technologies) Sdn.

Bhd. has over 40 systems and airport functions, such as air traffic management, baggage handling, passenger check-in, and flight information display. MAHB's current corporate structure includes Malaysia Airports Sdn Bhd, which manages, operates, and maintains designated airports in Malaysia (excluding KL International Airport, Sepang). These designated airports include Pulau Pinang, Langkawi, Kuching, and Kota.

Kinabalu, 16 domestic airports, and 18 Short Take-Off and Landing Ports (STOLports) are managed and operated by Malaysia Airports (Sepang) Sdn Bhd. They also provide airport-related services for KLIA, Sepang. Malaysia Airports Management & Technical Services Sdn Bhd offers management, maintenance, and technical services for the airport industry. Meanwhile, Malaysia Airports (Niaga) Sdn Bhd operates duty-free and non-duty-free outlets and provides management services for food and beverage outlets at airports.

Sepang International Circuit Sdn Bhd manages and operates the Sepang F1 Circuit, as well as organizes and promotes motor sports and entertainment events. Asia Pacific Auction Centre Sdn Bhd is responsible for managing and operating

an auction centre. MAB Agriculture-Horticulture Sdn Bhd cultivates and sells oil palm and other agriculture products, while also engaging in horticulture activities. Malaysia Airports Technologies Sdn Bhd handles the operations and maintenance of the Total Airport Management System at KLIA, as well as undertaking business ventures. K.

L Airport Hotel Sdn Bhd owns Pan Pacific Kuala Lumpur International Airport, and Malaysia Airports (Properties) Sdn Bhd operates the car park, Airside Hotel, and Southern Common Amenities at KLIA, Sepang. Previously named Malaysia Airports Air Traffic Services Sdn Bhd, Malaysia International Aerospace Centre Sdn Bhd is in charge of planning, managing, and marketing the development of Malaysia International Aerospace Centre at Sultan Abdul Aziz Shah Airport and other airports in Malaysia as per the country's aerospace industry development master plan.

Malaysia Airports (Mauritius) Private Limited is involved in investment holding as well as Malaysia Airports Management; Technical Services (Labuan), MAHB (Mauritius) Private Limited, and Airport Ventures Sdn Bhd. Eraman (Malaysia) Sdn Bhd is currently inactive and primarily engaged in general trading. NECC Sdn Bhd is responsible for the development of the National Exhibition and Convention Centre in Subang, although their operations have been on hold since 2001. Urusan Teknologi Wawasan Sdn Bhd provides mechanical, electrical, and civil engineering services at KLIA, Sepang.

The Airport Automative Workshop Sdn Bhd was incorporated on February 28, 2008 and is a 51% automotive vehicle workshop. Kuala Lumpur Aviation Fueling System Sdn Bhd is responsible for the development, management, and operations of the aviation fuelling system at KLIA, Sepang. Gas District Cooling (KLIA) Sdn Bhd owns and operates gas-fired district cooling plants, generating and selling chilled water and electricity specifically for the facilities

at KLIA. The Transformation Management Office (TMO) division is responsible for transforming airport management to increase efficiency and add value to all airport business and activities.

TMO was split into two divisions: the Continuous Improvement Management (CIM) division and the Strategic division. I interned at CIM for three months, where they introduced the concept of Lean Management, based on the principles of Toyota Production. Lean management views any resource expenditure that does not create value for the end customer as wasteful and aims to eliminate it.

The concept of "value" is defined as any action or process that a customer would be willing to pay for when consuming a product or service. In lean management, there are two concepts that can increase company productivity: 5S (sorting, setting in order, standardization, sweeping, and sustain) and 3M (muda, muri, mura). These concepts were introduced to all 7 subsidiaries of MAHB: MA Properties, MA Niaga (ERAMAN), MA Tech, MA Sepang, MASB, Urusan Teknologi Wawasan Sdn Bhd (UTW), and MAB Agriculture-Horticulture Sdn Bhd (MAAH). In CIM, the team practices work specialization and group discussion. Each manager is responsible for one or two subsidiaries of MAHB and any proposed initiatives are discussed as a group to gather opinions from other staff. As lean Masters (CIM managers), they strive to identify areas for improvement in management, utility and maintenance costs, labor costs, and more.

Afterwards, the lean masters will engage in discussions with the subsidiaries' manager (such as the manager of MA Tech) regarding areas with potential for improvement. Their aim is to propose initiatives to the top management. The CIM Division Chart was established due to MAHB's inclusion in the

GLC Transformation Program, which was announced by Dato’ Seri Najib (the 5th Prime Minister of Malaysia) and Dato’ Seri Idris Jala (CEO Pemandu). This program sets target Key Performance Index (KPI) for Malaysia Airport as determined by the Government and Khazanah.

Malaysia Airport unveiled their 5-year plan, named "Runway To Success," last year. The objective of the plan is to establish Malaysia Airport as one of the top 5 global airports. Additionally, they aim to boost their EBITDA and ROE by over RM1 billion and 10% respectively. Moreover, hardware is a comprehensive term that covers the physical components of different technologies, including computer systems. Previously, hardware specifically referred to metal parts and fittings that enhanced the strength, functionality, durability, and ease of manufacturing or assembling wooden products.

In computing, the term "server" refers to a computer program or physical computer that operates as a service for other programs. It encompasses different services like database servers, file servers, mail servers, or print servers.

A router is a device controlled by a microprocessor that connects to various data lines from multiple networks. Its primary role is to transmit data packets across computer networks and guide traffic flow on the Internet. When a data packet enters the router via one of its lines, it reads the address information of the packet and utilizes its routing table to determine the next destination for it.

A data packet is typically sent from one router to another through Internet networks until it reaches the destination computer. Routers also perform other tasks such as converting the data transmission protocol of the packet to match the next network's protocol and securing against unauthorized

network access using a firewall. The two main types of routers are home and small office routers, which solely transfer data (such as web pages and emails) between computers within a household and the owner's cable or DSL modem that is linked to the Internet service provider (ISP).

Sophisticated routers vary from enterprise routers, which connect large business or ISP networks, to powerful core routers that forward data quickly along the Internet backbone's optical fiber lines. A firewall is a device or set of devices that permits or denies network transmissions based on a set of rules. It is commonly used to safeguard networks from unauthorized access while allowing legitimate communications to proceed. Numerous personal computer operating systems come with software-based firewalls to defend against threats from the public Internet.

Both routers and firewalls can have firewall components, and some firewalls can also perform basic routing functions. In the realm of computer software, it encompasses a compilation of computer programs and associated data that provide commands to a computer. It comprises one or more computer programs and stored data for various objectives. Essentially, software is composed of programs, procedures, algorithms, and documentation.

Software is a program that provides computer hardware with instructions or serves as input for other software. It encompasses application software and also includes data such as film, tapes, and records. The Network Monitoring System (NMS) continuously monitors a computer network for slow or failing components and notifies the network administrator through email, pager, or alarms when outages occur. NMS is part of network management. The Building Management System (BMS) is a computer-based control system used in buildings to oversee and regulate mechanical

and electrical equipment like ventilation, lighting, power systems, fire systems, and security systems.

A Building Management System (BMS) consists of software and hardware components, which are organized hierarchically. The software utilizes protocols like C-bus, Profibus, and others. BMS manufacturers now aim to integrate with Internet protocols and open standards such as DeviceNet, SOAP, XML, BACnet, LonWorks, and Modbus. In terms of security and data integrity auditing for computer systems, there is a system called SAP (Systems Applications Products). SAP offers users a soft real-time business application.

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