question

Which of the following is true of in-basket exercises?

answer

They simulate the administrative tasks of a manager's job, using a pile of documents for the employee to handle.

question

How does 360-degree feedback help organizations?

answer

Performance improves and behavior changes as a result of participation.

question

Which of the following skills do managers demonstrate if they show genuine interest in others?

answer

Compassion and sensitivity

question

In the case of succession planning, job assignments for high-potential employees are based on

answer

the successful career paths of the managers whom these employees are preparing to replace.

question

The measurement tool Benchmarks focuses on measuring:

answer

a manager's use of skills associated with success in managing.

question

Identify the skill related to a successful manager

answer

Can behave in ways that are often seen as opposites

question

The 360-degree feedback process:

answer

involves rating the individual in terms of work-related behaviors.

question

The organization may demote an employee to a lower-level position:

answer

so that the employee can learn different skills.

question

Circumstances that resemble an invisible barrier that keep most women and minorities from attaining the top jobs in organizations are referred to as the:

answer

glass ceiling.

question

Which of the following is true about an assessment center?

answer

At an assessment center, multiple raters or evaluators evaluate employees' performance on a number of exercises.

question

Which of the following is true about succession planning?

answer

It provides a set of developmental experiences that managers must complete to be considered for top management positions.

question

The primary use of assessment centers is to identify:

answer

whether employees have the personality characteristics and skills needed for managerial positions.

question

Usually the employer conducts the reality check as part of a performance appraisal or as the _____ stage of performance management.

answer

feedback

question

Which of the following is true of protean careers?

answer

Based on the psychological contract, employees look for organizations to provide development opportunities.

question

A move to a job with a similar level of responsibility within the same organization is called a(n):

answer

lateral move.

question

Which of the following is a characteristic of a successful formal mentoring program?

answer

Managers are rewarded for employee development.

question

An Individual Coaching for Effectiveness program is designed to:

answer

help managers with dysfunctional behaviors.

question

What is the organization's responsibility in the goal-setting stage of the career management process?

answer

To ensure that the goal is specific, challenging, and attainable

question

Which of the following skills do managers demonstrate if they accomplish tasks through managing others?

answer

Team orientation

question

What is the employee's responsibility in the data gathering stage of career management?

answer

To identify opportunities and areas needing improvement

question

Which of the following is a potential problem of job rotation?

answer

Employees typically develop a short-term perspective on problems and solutions.

question

Which of the following is true of the relationship between training and development?

answer

The goal of training is preparation for the current job, while the goal of development is preparation for changes in the current job.

question

The step in the career management process in which employees receive information about their skills and knowledge and where these assets fit into the organization's plans is called:

answer

feedback.

question

In assessment centers, typically, each assessor observes and records _____ employees' behaviors in each exercise.

answer

one or two

question

The decision-making dimension of the Myers-Briggs Type Indicator relates to the:

answer

amount of consideration given to others' feelings when making a decision.

question

Most employee development occurs through:

answer

job experiences.

question

An employee's tolerance for uncertainty and the ability to get along with others are assessed in _____.

answer

personality tests

question

Allowing employees to take a full-time temporary position at another company is known as a(n):

answer

externship.

question

The step in the career management process in which psychological tests, such as Myers-Briggs Type Indicator and the Strong-Campbell Interest Inventory, are used is:

answer

data gathering.

question

Collecting information and providing feedback to employees about their behavior is called _____.

answer

assessment

question

Which of the following is true of development?

answer

Participation in development is voluntary.

question

Which of the following helps identify employees' preferences for working in different types of environments like sales and counseling?

answer

Self-Directed Search

question

Providing employees with the opportunity to get away from the day-to-day stresses of their job and acquire new skills and perspectives is known as a(n):

answer

sabbatical.

question

During the action planning and follow-up step of the career management process, the employer:

answer

should identify resources needed.

question

The energy dichotomy of the Myers-Briggs Type Indicator indicates _____.

answer

individuals' degree of introversion or extroversion

question

A peer or manager who works closely with an employee to motivate him/her, help him/her develop skills, and provide reinforcement and feedback is known as a:

answer

coach.

question

Which of the following is true of mentoring?

answer

Mentoring programs tend to be most successful when they are voluntary and participants understand the details of the program.

question

Job rotation involves:

answer

moving the employee through a series of job assignments in one or more functional areas of the company.

question

Which of the following is true of job enlargement?

answer

It involves adding challenges or new responsibilities to employees' current jobs.

question

The four general approaches that companies use to develop employees include:

answer

formal education, assessment, job experiences, and interpersonal relationships.

question

According to the Myers-Briggs Type Indicator, Extroverted types (E) gain energy through:

answer

interpersonal relationships.

question

What is the organization's responsibility in the goal-setting stage of the career management process?

answer

To ensure that the goal is specific, challenging, and attainable

question

Which of the following is a characteristic of a successful formal mentoring program?

answer

Managers are rewarded for employee development.

question

Circumstances that resemble an invisible barrier that keep most women and minorities from attaining the top jobs in organizations are referred to as the:

answer

glass ceiling.

question

The primary use of assessment centers is to identify:

answer

whether employees have the personality characteristics and skills needed for managerial positions.

question

In the case of succession planning, job assignments for high-potential employees are based on:

answer

the successful career paths of the managers whom these employees are preparing to replace.

question

The measurement tool Benchmarks focuses on measuring:

answer

a manager's use of skills associated with success in managing.

question

A move to a job with a similar level of responsibility within the same organization is called a(n):

answer

lateral move.

question

An Individual Coaching for Effectiveness program is designed to:

answer

help managers with dysfunctional behaviors.

question

Which of the following skills do managers demonstrate if they show genuine interest in others?

answer

Compassion and sensitivity

Human Resources Chapter 9 – Flashcards

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