HR test 2 – Flashcard
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the employment of individuals in a fair and nonbiased manner
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equal employment opportunity
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a factor that appears to have influenced the growth of EEO legislation is
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changing attitudes
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an employee alleging discrimination can sue both the manager or supervisor of a company and the company itself because
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managers
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which of the following groups would not fall under the broad definition of protected classes?
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white men
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individuals protected by federal eeo laws include all of the following expcept
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homosexuals
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major federal eeo laws attempt to correct social problems of interest to particular groups of workers
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protected classes
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the equal pay act prohibits employers from discrimination in pay based on
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gender
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employers that pay men and woment different salary are violating the equal pay act only if the pay differences is a result of
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performing work similar skill
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the equal pay act was passed as an amendment to the
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fair labor standards act
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title 7 of the civil rights act makes it illegal to discriminate because of
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race and sex
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the legislative act that bars discrimination in all HR activities including hiring, training, promotion, pay, employee benefits and other conditions of employment is known as the
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civil rights act of 1964
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which of the following employers are covered under the civil rights act
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unionized organizations
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which of the following is not prohibited by title 7
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promoting white male
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the agency established to enforce the civil rights act and to promote eeo is the
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eeoc
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bona fide occupation qualifications can
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permit discrimination
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title 7 provisions for religion
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make reasonable accomodations
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the age discrimination in employment act prohibits specific employers from discriminating
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40 years or older
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age discrimination does not exist when
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work safety
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which of the following is not used to determine whether an accommodation is reasonable
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financial resources of the applicant
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according the pregnancy discrimination act it is not illegal to
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deny to all employees
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according to the pregnancy discrimination act
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must set pregnancy leave dates
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a disability us the americans with disabilities act can be defined by all of the following except
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medical diagnosis of impairment
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which of the following is not a basis for age discrimination
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early retirement
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the american with disabilities act does not
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provide protection
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which of the following is not a protected class under title 7 of the civil rights act of 1964
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age
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the law that requires employers to reemploy and advance qualified veterns
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uniformed services employment and reemployment act
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the law that requires federal contractors to take affirmative action in hiring disabled individuals is
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vocational rehabilitation act
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executive order 11246 provides equal employment opportunities to
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federal employees
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fair employment practices can be
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more comprehensive than federal laws
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homosexuals are protected from discrimination mainly from
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fair employment practice laws
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which of the following is not an example of sexual harassment
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pay a man more than a women
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which of the following is not a defense to an alleged equal pay act violation
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pay a male more because he has dependents
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which of the following are the two forms of sexual harassment recognized by the EEOC
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quid pro quo and hostile environment
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which of the following is not under the jurisdiction of the civil rights acts of 1964
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a private employe
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giving preference to members of protected classes to the extent that unprotected individuals believe they are suffering is known as
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reverse discrimination
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to comply with the immigration reform and control act, employers should do all of the following except
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refuse to hire immigrants
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the procedural document developed by the eeoc is the
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uniform guidelines on employee selection procedures
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an important step in avoiding discriminatory practices during the selection is to
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use validation studies
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when an employment selection instrument is related to job success, the instrument is said to have
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validity
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adverse impact means
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employment decisions reject a higher percentage
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when pursuing an adverse impact claim, an individual is alleging
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unintentional discrimination
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according to the uniform guidelines a rule of thumb that identifies selection practices that favor a disproportionate number of nonprotected class members is the
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four fifths rule
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employers can determine adverse impact by using:
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four fifths rule
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the four fifths rule provides
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quantifiable definition of discrimination
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an employer interviews 100 qualified applicants, 60 white and 40 are black. if 30 whites are hired, what is the least number of black that should be hired to avoid charges of adverse impact
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16
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an employer interviews 150 qualified applicants, 100 white and 50 hispanic. if 25 whites are hired, what is the least number of hispanics that would have to be hired to avoid charges of adverse impact
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10
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disparate treatment cases involve
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purposeful discrimination
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in which case during the 1970s did the supreme court rule that applicants must be evaluated on an individual basis and race can be one factor used in the evaluation process as long as other competitive factors are considered
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university of california regents vs. bakke
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an employers workforce is said to be at parity with the relevant labor market when
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the employers workforce
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in griggs vs. duke power, the supreme court established the principle that
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discrimination can occur even if its unintentional
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eeoc
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administrative rules
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employers with 100 or more employees must annually file a(n)
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eeo-1 form
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in 2010, the EEOC processed almost ______ sexual harassment claims nationwide
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12000
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about _____ % of sexual harassment claims filed with the EEOC are filed by men
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16
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the EEOC conducts operations through
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administrative hq, district offices, and area offices
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organizations subject to title 7 are required to post
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selected EEO notices
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employers of ___ or more employees, must file an EEO-1 report annually
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100
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under the law, discrimination charges must be files within _____ days of the alleged unlawful practice
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180
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_____ of the US states have passed laws prohibiting sexual orientation discrimination in workplaces
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half
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a policy to prevent discrimination would include all of the following except
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standards
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affirmative action compliance is reviewed by the
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office of federal contract compliance programs
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legally, an affirmative action program is required when
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firm has a federal contract
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affirmative action requires employers to
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analyze
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reverse discrimination occurs when
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protected classes
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basic steps in developing an effective affirmative action plan include all of the following except
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establish a quota
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In which Supreme Court decision involving an invalidated employment test for firemen did the court state: "once the process has been established and employers have made clear their selection criteria, they may not then invalidate the test results, thus upsetting a employee's legitimate expectation not to be judged on the basis of race."
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university of california regents vs. bakke
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national origin group is defined as a group of people sharing a common
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language, culture, ancestry
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predictions about age discrimination claims point to
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steady increase
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Which law prohibits federal contractors from discriminating against disabled individuals in any program or activity receiving federal financial assistance, and requires federal contractors to develop affirmative action plans to hire and promote disabled people
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vocational rehabilitation act of 1973
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the glass ceiling act
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created glass ceiling commission
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individuals with aids or hiv are disabled within the meaning of the
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vocational rehabilitation act of 1973
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In the following decision, the Supreme Court did not endorse all voluntary affirmative action programs, but gave an important push to programs voluntarily implemented and designed to correct past racial imbalances:
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united steelworkers of america vs. weber
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it is most accurate to say, regarding affirmative action today that:
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the debate
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a job analysis approach that utilizes an inventory of the various types of work activities
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functional job analysis
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a job analysis method by which important job tasks are identified for job success is known as
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critical incident methos
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an organization specific list of tasks and their descriptions used as a basis to identify components of jobs is known as
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task inventory analysis
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a job specification is
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statement of ksa's
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a statement of the knowledge, skills, and abilities required to perform a job is a
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job specifications
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employers must be able to show that job specifications
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relate specifically to duties
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a job description is
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statement of tdr's
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discrepancies between the knowledge, skills, and abilities of the jobholder and the KSA required for the job can be remedied by
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training
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_____ is the process of studying and designing equipment and systems that are easy and efficient for people to use and that ensure their physical well being
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ergonomics
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the work and compensation of a job should depend on all of the following expcept
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sex of employees
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job analysis is called the cornerstone of HRM because of
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information it collects
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the process of obtaining information about jobs by determining their duties tasks and activities is called
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job analysis
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______ is a field of study concerned with analyzing work methods and establishing time standards
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industrial engineering
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the americans with disabilities requires that job duties and responsibilities
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essential job functions
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one essential functions for a job are defined, the organization is legally required to make a _____ to the disability of the individual
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reasonable accommodation
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under which method of analyzing jobs would you videotape jobs for later study?
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observation
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which of the following is not a method to gather job analysis information
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applications
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based upon the work of hackman and oldman which of the following is not one of five core job dimensions related to psychological states
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task isolationism
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job data may be obtained in all of the following ways except from
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uniform guidelines and employee selection procedures
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when a job analyst doubts the accuracy of information provided by employees he or she should obtain additional information from all of the following except
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onet
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the dictionary of occupational titles was replaced by the dept. of labor with
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onet database
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the degree to which carrying out the work activities required by the job results in the individual being given direct and clear info about the effectiveness of his or her performance is known as
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feedback
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the objective of the critical incident method of job analysis to
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identify critical job tasks
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which popular method of job analysis was pioneered by the us air force
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task inventory analysis
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in a fast moving environment where job analysis must accommodate change, many organizations must adopt a ______ where the emphasis is placed on characteristics of successful performers rather than standard duties
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competency based analysis
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most job descriptions contain all of the following except a
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job evaluation
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the section of a job description that provides information about the location of the job and the reporting relationships involved is the
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job identification section
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the statement in a job description covering job duties or essential job functions are usually arranged in
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order of importance
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the job specification section of a job description should include
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interpersonal
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which of the following is not a problem frequently associated with job descriptions
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tend to broaden
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federal guidelines and court decisions require that the specific performance requirements of a job be based on _____ job related criteria
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valid
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the degree to which the job requires completion of a whole and identifiable piece of work that is doing a job from beginning to end with a visible outcome is known as
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task identity
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___ is accomplished by adding more meaningful tasks and duties to make the work more rewarding and satisfying
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job enrichment
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any effort that makes work more rewarding or satisfying by adding more meaningful tasks to an employees job is called
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job enrichment
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job enrichment is touted as helping employees with
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self esteem and job satisfaction
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the factors herzberg describes as key to enriching jobs are
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achievement
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____ is the process of adding a greater variety of tasks to a job
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job enlargement
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according to the work of herzberg managers can enrich the jobs of employees by
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adding more responsibility
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according to the job characteristics model, what three psychological states of a jobholder result in motivated satisfied and productive employees
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work, outcomes, and knowledge
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hackman and oldman propose that the 5 characteristics in their job characteristics model lead to all of the following except
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work group synergy
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task identity refers to a degrees to which the:
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job requires completion
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task significance refers to the degree to which the job:
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has impact on the work
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autonomy refers to the degree to which the job:
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provides independence
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____ is a naturally occurring phenomenon whereby employees mold their tasks to fit their individual strengths, passions and motives better.
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job crafting
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employee empowerment is a technique of involving employees in their work through the process of
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inclusion
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to achieve empowerment organizations must encourage participation innovation access to information and
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accountability
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_______ refers to a process of structuring organizations not around jobs but around projects that are constantly changing
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dejobbing
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_____ refers to a situation in which workers are enthusiastic and immersed in their work to the degree that it improves the performance of their companies
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employee engagement
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______ occurs when the interaction and outcome of team members is greater than the sum of their individual effforts
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synergy
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which of the following is not a synergistic team characteristic?
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agreement
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complete training for teams should cover each of the following skills except
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etiquette
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the _______ has stringent rules requiring the payment of overtime to nonsupervisory employees who work more than 40 hours a week
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fair labor standards act
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a compressed work week provides all of the following except:
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reduction in job satisfaction
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telecommuting is fairly common in
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california
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which of the following is not an advantage of telecommuniting
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greater overhead costs
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what occurs when the interaction and outcome of team members is greater than the sum of their individual efforts
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synergy
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team synergy is heightened when team members engage in behaviors such as support, active listening consensus decision making and
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disagreement
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a group staffed with a mix of specialists based on assignment (non-voluntary) that is formed to accomplish a specific objective is called a
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cross functional team
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a group of employees formed to design a new product or service is called a/an
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project team
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a group of employees formed my management to immediately resolve a major problem and develop a long term plan for problem resolution is called a/an
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task force team
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a group of experienced people from different departments appointed by management and charged with improving productivity and decreasing waste in processes that affect all departments involved is called a/an
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process improvement team
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these teams use advanced computer and telecommunications technology to link team members who are geographically dispersed
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virtual teams
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work arrangement programs involving a work schedule that differs from normal workweek schedules of 9 to 5, five days a week include all of the following except
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job enrichment
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when an employee works eighty hours over nine days and takes one day off every other week, the employees work schedule is known as
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compressed workweek
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compressed workweeks are a problem because of the fair labor standards act requires the payments of overtime to regular employees who work more than
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40 hours a week
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reasons for implementation of compressed workweek schedules include all of the following except
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avoid paying overtime
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when an employee can adjust their daily starting and quitting times, provided that they work a certain number of hours per day or week, their work schedule is known as
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flextime arrangement
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which of the following is not a disadvantage of flextime schedules:
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difficult to recruit and retain personnel
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the advantage of flextime schedules include all of the following except
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improved communications
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employers favor job sharing since it serves to
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reduce turnover
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job sharing is suited to all of the following except
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people who need full time work
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from the employers perceptive, telecommuting is advantageous for all of the following reasons except
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replacement of non telecommuting
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which of the following is not a disadvantage of telecommuting
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reduction of costs
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virtual teams
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have their problems