Hot Topic Info to Know and Practice Questions
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When and where did hot topic start?
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October of 1989, in a garage in southern california
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When and where did the first hot topic store open?
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November of 1989 in Montclair California, owned by Orv Madden
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When was the rock wall made?
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1990
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What is the rock wall?
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The wall with tshirts and music
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What unofficial title did they get in 1991?
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The loudest store in the mall
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When do Lipp Service and Tripp come to the store?
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1991
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When did they shoot their first commercial?
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1993
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In 1993 they became the first store in the mall to sell what?
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Body Jewlery
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What cartoon show were they first to carry merch for in the mall in 1997?
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South Park
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When was Torrid born?
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2001
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In what year was the Hot Topic Foundation Founded?
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2004
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When and where was the first store opened that wasn't in America?
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In 2010 in Canada
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When is Blackheart launched?
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November 2012
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How many years has it been going?
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28 about
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How do you find out the latest in pop culture and what aspects of pop culture do you know?
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- My sisters -The internet -
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Are you comfortable selling credit cards?
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- Should be comfortable selling anything as long as it isn't illegal
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What bands do you like?
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If just bands... -Panic -Three days grace -Like a storm -TOP -Metallica -ACDC Other artists too.. -Melanie -Blackbear
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What does costumer service mean to you?
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-Putting the customers needs first -Doing whatever in my abilities that I can to make them happy
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How do you keep in touch with your friends?
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-Snapchat -iMessage
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What is a little known artist you wish people knew more about?
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LIKE A STORM!!!!
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How would you greet costumers in a store?
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Loud, but inviting.
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Describe a time that a costumer was unhappy. What did you do to fix it?
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- At Zany Zoo, a coworker didnt know the naswer to a question so the costumer was getting angry and I stepped in and politely asked for the costumer to calm down while proceeding to get the answer to the question for them.
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Do you have any questions for us?
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-Was there anything in my application that worried you or made you think twice? -How flexible are the hours?
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What are three brands that we carry?
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-Tripp -Blackmatter -Neff -Loungefly -Rude -Blackmatter
