Fundamentals of Human Resources Management – Flashcards
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Human resource management (HRM)
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The policies, practices, and systems that influence employees' behavior, attitudes and performances
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Human capital
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An organization's employees, described in terms of their training, experience, judgement, intelligence, relationships and insights
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High-performance work system
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An organization in which technology, organizational structure, people and processes work together seamlessly to give an organization an advantage in the competitive enviornment
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Job analysis
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the process of getting detailed information about jobs
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Job design
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the process of defining the way work will be performed and the tasks that a given job requires
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Recruitment
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The process through which the organization seeks applicants for potential employees
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Selection
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the process by which the organization attempts to identify applicants with the necessary knowledge, skills, abilities, and other characteristics that will help the organization achieve its goals
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Training
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A planned effort to enable employees to learn job-related knowledge, skills, and behavior
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Development
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The acquisition of knowledge, skills, and behaviors that improve an employee's ability to meet changes in job requirements and in customer demands
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Performance management
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The process of ensuring that employees' activities and outputs match the organization's goals
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Workforce analytics
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The use of quantitative tools and scientific methods to analyze data from human resource databases and other sources to make evidence-based decisions that support business goals
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Talent management
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A systematic, planned effort to attract, retain, develop, and motivate highly skilled employees and managers
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Evidence-based HR
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Collecting and using data to show that human resource practices have a positive influence on the company's bottom line or key stakeholders
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Sustainability
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An organization's ability to profit without depleting its resources, including employees, natural resources, and the support of the surrounding community
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Stakeholders
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The parties with an interest in the company's success
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Ethics
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The fundamental principles of right and wrong
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O*NET
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an online job description database developed by the Labor Department
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Job Specifications
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Knowledge, skills, ability and other characteristics needed to perform a particular job
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Skill Variety
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extent to which a job requires a variety of skills to carry out tasks involved
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Task Identity
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degree to which a job requires completing a "whole" piece of work from beginning to end
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Task Significance
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extent to which the job has an important impact on lives of other people
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Autonomy
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degree to which the job allows an individual to make decisions about the way work will be carried out
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Feedback
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extent to which a person receives clear information about performance effectiveness from the work itself
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Job enlargement
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Broadening types of tasks performed in a job
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Job extension
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Enlarging jobs by combining several relatively simple jobs to form a job with a wider range of tasks
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Job rotation
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Enlarging jobs by moving employees among several different jobs
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Job enrichment
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Empowering workers by adding more decision-making authority to jobs
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Self managing work teams
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Have authority for an entire work process or segment
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Flextime
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Full-time employees may choose starting and ending times within guidelines specified by the organization
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Job sharing
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Two part-time employees carry out the tasks associated with a single job
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Telework
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the broad term for doing one's work away from a centrally located office
